Search Hotels Near West Bay Common School Children's Museum, Houston

"The stay is always wonderful"

"We got to the property and their system was down. We were escorted to our room by a hostess to unlock the door. They couldn't give us room keys but said they would bring them when they were ready. Two hours later we had to call for the keys. They asked us to come get them. I told them no, someone needs to bring them like we were told they'd do. There were pubic hairs in the tub. We had two queen beds and they were extremely uncomfortable. They were very lumpy and hard. The floor would have been more comfortable. Out patio was very dirty. It needed a good pressure washing. The concrete was black. The pool was worse, the entire pool area was filthy. It made the bottom of my feet black. That definitely needs a good pressure washing. We go there every year and have never had any issues at all. It's very unfortunate that we had all these issues. Mostly we got zero sleep because of the uncomfortable beds. We will probably not be going back."

"At 5 AM the air-conditioning started making a racket and it was difficult, but not impossible to sleep through when I let the front desk know through text as a Hilton honors member. They apologized and let me know they would have someone from maintenance look at it after we checked out. Also, they look to be one stain on the chair that was in the corner by the window and it also looked like there was a stain right after the tile transition to the carpet in the bedroom from a iron like potentially a hot iron."

"We had a great room with balcony and the night time view of the water was beautiful."

"Everything was amazing!!!!!"

"Front desk clerk, Daniel, is unbelievably nice and helpful with whatever you may need. Breakfast was good and included hot biscuits and gravy and sausage."

"Great place to stay!"

"Very limited continental breakfast "

"Pleasant stay all the way around. Definitely recommend."