Coffee service

Reviews of Super 8 by Wyndham Waverly

2 out of 5
Super 8 by Wyndham Waverly
301 13th Ave Sw, Waverly, IA

Reviews

7.8

Good

Rating 10 - Excellent. 80 out of 302 reviews" "
Rating 8 - Good. 128 out of 302 reviews" "
Rating 6 - Okay. 64 out of 302 reviews" "
Rating 4 - Poor. 19 out of 302 reviews" "
Rating 2 - Terrible. 11 out of 302 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Travelled with family
Disliked: Cleanliness
It smelled like smoke and there was hair everywhere.
Stayed 1 night in Apr 2024
Response from Christine on 22 Apr 2024
We are sorry to hear that you had problems during your stay. We have taken steps to fix those problems.

8/10 Good

Nina

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Christine on 22 Apr 2024
Thank you for staying with us here at the Super 8 by Wyndham Waverly.

8/10 Good

Brenda

Travelled with family and small children
Liked: Staff & service
Staff was good; building itself could use some updating.
Stayed 1 night in Apr 2024
Response from Christine on 8 Apr 2024
Thank you for staying with us here at the Super 8 by Wyndham Waverly. We are glad to hear the was good. We have already updated some of the things in the hotel and rooms an are going to be finishing with the rest soon. Thank you again.

8/10 Good

Anette, WINTERSET

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. I would have loved some hard-boiled eggs, and the towels were as the room was clean. I would wish for some towels a little thicker, larger more absorbent.
Stayed 1 night in Apr 2024
Response from Christine on 8 Apr 2024
Thank you for staying with us here at Super 8 by Wyndham Waverly. We are sorry that we do not have hard boiled eggs and the towels not being longer. We will see what we can do to try and improve on those.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and room was very clean
Stayed 2 nights in Mar 2024
Response from Christine on 8 Apr 2024
Thank you for staying with us here at the Super 8 by Wyndham Waverly. We are happy to hear your stay was satisfactory.

8/10 Good

Jasmine

Stayed 1 night in Jan 2024
Response from Christine on 8 Apr 2024
Thank you for staying with is here at the Super 8 by Wyndham Waverly.

6/10 Okay

Robert

Stayed 2 nights in Feb 2024
Response from Christine on 8 Apr 2024
Thank you for staying with us here at the Super 8 by Wyndham Waverly.

10/10 Excellent

Brook and Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Christine on 13 Feb 2024
Thank you for choosing to stay with us here at the Waverly Super 8.

10/10 Excellent

Kashelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Christine on 18 Dec 2023
Thank you for staying with us here at the Super 8 Waverly.

8/10 Good

James, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
The available breakfast choices were very disappointing.
Stayed 1 night in Dec 2023
Response from Christine on 18 Dec 2023
Thank you for staying with us here at the Super 8 Waverly. We are sorry about that the breakfast was disappointing and we are working on making it better.

8/10 Good

Leighann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean. Staff was courteous and helpful. My only wish is for an better breakfast. Very slim in offering.
Stayed 1 night in Nov 2023
Response from Christine on 20 Nov 2023
Thank you for choosing Super 8 by Wyndham for your stay. We are happy to hear that the staff was courteous and friendly. We are working on trying to make the breakfast even batter than what we have. Again thank you for staying with us and giving us your feedback.

10/10 Excellent

Brook and Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, enjoyed our stay, will do it again in January.
Stayed 2 nights in Nov 2023
Response from Christine on 20 Nov 2023
Thank you for staying with and we are happy to hear that you enjoyed your stay and plan to stay with again.

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable rates. Easy parking.
Stayed 1 night in Nov 2023
Response from Christine on 20 Nov 2023
Thank you for chooseing to stay with us. We appreciate your feed back and ope that you will chosse to stay with us again the next time you are in the area.

6/10 Okay

Patrick

Travelled with family
Stayed 1 night in Oct 2023
Response from Christine on 26 Oct 2023
Thank you for shoosing to stay with us here at the Super 8 by Wyndham Waverly.

8/10 Good

Ryan

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Christine on 16 Oct 2023
Thank you for choosing to stay with us here at the Super 8 by Wyndham Waverly. We appreciate your feedback. Again we thank you for staying with us.

8/10 Good

Leah

Stayed 1 night in Oct 2023
Response from Christine on 20 Nov 2023
Thank you for chooseing to stay with us here at Super 8 by Wyndham Waverly. Thank you for your feed back and we hope that you will choose to stay with again when you are in the area.

6/10 Okay

Lori

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Christine on 11 Oct 2023
Thank you for choosing to stay with us here at Super 8 by Wyndham Waverly.

10/10 Excellent

Sandra

Stayed 1 night in Sep 2023
Response from Christine on 17 Oct 2023
Thank for choosing to stay with us here at Super 8 by Wyndham Waverly. Thank you for your feedback.

8/10 Good

Dennis

Stayed 1 night in Sep 2023
Response from Christine on 26 Sep 2023
Thank you for choosing to stya with us at the Super 8 by Wyndha Waverly. We are happy to hear from you that your stay was satisfactory. Again thank you for choosing to stay with us.

2/10 Terrible

Lucy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
BUGS
We have stayed here many times as our daughter lives 15 minutes away. I have always said staff very friendly, and they work hard, but owner of this property meeds to update!!! This last time we stayed will be our last as we always leave bathroom light on and almost close door for a night light, and this is the first time we have had bugs in our room. Each of the three times i used the restroom the night we stayed i killed spiders, ants, flying ants, and some small hard shelled black bug. Those bugs were coming from our room, no place else. I was completely disgusted and will never return!!! I still commend your staff, they work hard and are always pleasant, but the owner of this facility should be ashamed!!!! I wishbinwould have taken photos to upload, and the toilet broke at 1am so i had to wake my husband to fix it, and he did.
Stayed 1 night in Sep 2023
Response from Christine on 26 Sep 2023
We are sorry to hear that your stay was unsatisfactory and dissapointing. We apologize for the issusues and are sorr to know that you choose to stay elsewhere from now on. We do have a pest control that comes on a regular schedule. We thank you for letting us know about the problems you had so that we were able to get them taken care of. As is common knowledge the planning and facilatating updates takes time to plan and get into motion, as we are in the plans of trying to get those made. I ma glad to hear that the staff is friendly and and hard working for each of the guests that we have.Again we apologize for the issures you endured.

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waverly getaway
It’s been a great weekend so far! Clean hotel. Friendly staff. Easy check in
Stayed 1 night in Sep 2023
Response from Christine on 26 Sep 2023
Thak you for choosing to stay with us here at Super 8 by Wyndham Waverly. We are happy to hear that your stay satisfactory and the staff is friendly.

4/10 Poor

Joe

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Beds were adequate, air condition cover was laying on the floor. Bathroom had mold Room smelled musty. Sink drain stopper was broke. Won’t be returning there
Stayed 1 night in Sep 2023
Response from Christine on 26 Sep 2023
We apologize fo the problems that you encountered during your stay. We are working continously working to improve the ways of the hotel and are grateful that you let us know. Next time you are in the Waverly area we hope you will have accomadations you are happier with. Again we apologice for the problems you ran into.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Christine on 26 Sep 2023
We thank you for choosing to stay with us here at Super 8 by Wyndham Waverly. We hope that the next time you are in the area that you choose to stay with us again.

8/10 Good

REBECCA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where nice and updated.
Stayed 1 night in Aug 2023
Response from Christine on 17 Oct 2023
Thank you for staying with us here at the Super 8 by Wyndham Waverly.

6/10 Okay

Rachel

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Christine on 17 Oct 2023
We want to thank you for choosing to stya with us and to apologize for any issues tha tyou had. Thank for for your feed back.

6/10 Okay

Nick

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Wedding stay
Not much for breakfast choices. Dirty towel from previous stay found on back of bathroom door.
Stayed 2 nights in Jul 2023

6/10 Okay

Terry

Stayed 1 night in Jul 2023

6/10 Okay

Mary Jean

Liked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

Craig

Business traveller
Liked: Staff & service
I rate a n establishment by cleanness, bedding, staff, and cable tv. This hotel needed new bedding & carpet throughout the hotel. Otherwise my experience was great.
Stayed 1 night in Jul 2023

2/10 Terrible

Adam

Travelled with family and small children
Disliked: Property conditions & facilities
Had troubles with reservations, staff was unhelpful, rooms were dingy and the doorknob on the bathroom was falling off. Breakfast was ridiculously small, and they ran out of coffee

4/10 Poor

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best
Took forever to check in, the computers were down. My room was already paid for but they wouldnt let me check into my room unless I wrote down my credit card info down on a piece of paper. Room was not the cleanest and I had the suite. Wont stay there again
Stayed 1 night in Jul 2023
Response from Christine on 10 Jul 2023
We do apologize that check in took as long as it did. It so happens that the computer programimg system that we use through Whyndham was down and the tech support team was working to bring it back up online, so it was not just this location. Also since the system was down the front desk agaent had to do the check in the old fashioned way by hand and paper, so hence needing your infor mation and credit card. Also it is hotel policy and expedia policy to get a credit card for any incedentals that may happen form all guests that use a prepaid reservation. The front desk agent even told you that when you checked out the next morning you would be given back the paper work that you had to fill out. We also apologize that the room was not up to your standards for a suite and was "not the cleanest" in your words. The housekeepers work hard at their jobs and do make sure that every room is clean. Again we do apologize for the inconviences you encountered and we do hope that the next time you come to the area that you will be staying some place else more to your convience.

8/10 Good

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

James, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointing breakfast but not surprised for the price. Everything else was good.
Stayed 1 night in Jun 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite, clean, quiet, friendly.
Stayed 2 nights in May 2023

8/10 Good

Alicia

Stayed 1 night in May 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stay here everytime we go to see our son in college. Good beds, clean and very accommodating folks! Rates are good for the area. Coffee is always available!
Stayed 1 night in May 2023

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Scott

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Pros: The location was great with several restaurants and a grocery store nearby. The common areas were very clean and tidy, as were the beds. The staff were friendly and helpful. The internet was fast and reliable. The AC worked well. We appreciated having access to a fridge and microwave without being up charged. Cons: For us, the beds were a little too firm, others may find them comfortable, and the pillows were meh (again, subjective). Otherwise the only real negative for us was that the bathroom in our room was rather gross and was in need of a thorough scrub and some repairs. Solid 3-star hotel. Would book again if we’re in the area.
Stayed 1 night in May 2023

8/10 Good

James, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast choices are minimal. Waffle was good. NO protein (eggs, sausage, bacon) available. NO fruit. If you want a better breakfast, go to McDonald's .
Stayed 1 night in May 2023

8/10 Good

Jacqueline

Stayed 1 night in Apr 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and staff was very nice.
Stayed 1 night in Apr 2023

10/10 Excellent

Lucy

Travelled with family
Liked: Staff & service, room comfort
Staff great. Updates badly needed
The staff is always great, but this hotel needs some renovation. Bathrooms falling apart, inches of in corners of carpet and worn. Its convenient to stay here because we dont want to pay for a pool we wont use, but please do some upgrades. Again staff is ALWAYS great they pretty much know us when we walk in.
Stayed 1 night in Apr 2023

8/10 Good

Rosalva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be nice to have more breakfast options and fresh fruit
Stayed 2 nights in Mar 2023

6/10 Okay

KIMBERLY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First impression walking into the lobby was eh. It was messy and cluttered behind the staff desk, which wasn't a good sign of what the rest of our experience was going to be like. The staff was super nice and have no complaints of them at all. Our room was a single King with a sofa. The room was very outdated, the sofa had black stains on it and seemed dirty. Just didn't make us feel good about staying there. The bed sheets were clean, but the rest of the room just was not inviting and didn't give off the "clean" vibe. Due to preference, we won't be staying there again.
Stayed 1 night in Apr 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Ryan

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Ma Benita

Travelled with family, Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Dust the headboard and furniture more please
Stayed 1 night in Mar 2023