โรงแรมและที่พักในWaterloo

"Our stay was disappointing due to noticeable issues with cleanliness and maintenance. The first floor had a strong smell of marijuana throughout our visit. Inside the room, the walls were covered in scuffs, there were visible stains on the ceiling, and the AC/heating unit was dirty, containing debris left behind from previous maintenance or lack of cleaning. The property is in clear need of better upkeep and general repairs."

"Overall stay met our needs. Friendly staff. Helpful when our card did not open our door before checkout. Cleaning staff were responsive to assist. Parking was great. Room clean and beds comfortable."

"Our room was spotless, the breakfast buffet had many choices and was delicious, the staff was helpful and we would absolutely choose to stay here again."

"This was a wonderful choice for my recent trip. I had been in Tokyo for a couple of weeks, helping my son get packed up, and we needed a spot to stay for the last three nights, after he had vacated his apartment. The room was very clean, and the beds were comfortable. The dedk manager was very helpful, friendly, and spoke excellent English. My only suggestion is that it would be nice to have a privacy curtain between the bedroom and the bath area. It would not matter for a married couple, but...

"Breakfast needs to be updated. Always the same premade foods."

"did what i needed it to do; no complaints"

"Great staff!"

"The pool is really comfortable, it's a pool where you can swim even in the snow season, there are nice and kind people who are there to help you if you want help. The restaurant closes too early."

"The air conditioning and room had a heavy mildew smell. The bathroom exhaust fan was extremely loud and not long for life. The fridge compressor would clunk loudly every time it shut off."

"I live in michigan and I would literally go back just to stay here! Very clean, the steakhouse was amazing and the room was incredibly clean and comfortable."

"Large, clean, comfortable & quiet room; staff at the hotel were very helpful."