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American Inn & Suites Waterford

3.0 star property
Inn in Waterford with sauna and 24-hour business centre

Choose dates to view prices

At American Inn & Suites Waterford, you can look forward to a corner/local shop, dry cleaning/laundry services and a 24-hour business centre. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a snack bar/deli.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard 2 Queen Beds Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Hairdryer
Jetted bath
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Non Smoking Accessible

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Hairdryer
Jetted bath
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 1 King Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 1 King Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Hairdryer
Jetted bath
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking Accessible

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Hairdryer
Jetted bath
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
7076 Highland Rd, Waterford, MI, 48327

What's nearby

  • Pontiac Lake State Recreation Area - 15 min walk - 1.3 km
  • Huron River - 2 min drive - 2.2 km
  • Alpine Valley Ski Area - 12 min drive - 9.0 km
  • Great Lakes Crossing Outlets - 16 min drive - 17.5 km
  • Pine Knob Music Theatre - 17 min drive - 18.1 km

Getting around

  • Pontiac Station - 12 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Culver's - ‬7 min walk
  • ‪Shark Club - ‬9 min walk
  • ‪El Patio Mexican Restaurant - ‬11 min walk

About this property

American Inn & Suites Waterford

Inn in the business district
A corner/local shop, dry cleaning/laundry services and a 24-hour business centre are just a few of the amenities provided at American Inn & Suites Waterford. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a snack bar/deli.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, a lift and a front desk safe
  • A vending machine, laundry services and a gift shop
Room features
All 111 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi.
Other amenities include:
  • Bathrooms with Jetted bath and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, heating and daily housekeeping

Similar properties

Standard Room, 1 King Bed, Jetted Tub | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Holiday Inn Express Hotel & Suites Waterford by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 982 reviews
The price is ฿3,348
฿3,699 total
includes taxes & fees
16 Nov - 17 Nov
Holiday Inn Express Hotel & Suites Waterford by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Lift (97 centimetre wide door)
  • Raised toilet seat (53 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are available for USD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 11:00 PM

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

Frequently asked questions

Does American Inn & Suites Waterford have a pool?

Yes, this property has an indoor pool. Pool access is from 11:00 AM to 11:00 PM.

Is American Inn & Suites Waterford pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at American Inn & Suites Waterford?

Self-parking is free at this property.

What time is check-in at American Inn & Suites Waterford?

Check-in start time: 3 PM; check-in end time: 4:30 AM.

What time is check-out at American Inn & Suites Waterford?

Checkout is at 11 AM.

Where is American Inn & Suites Waterford located?

Situated near the airport, this inn is within 2 miles (3 km) of Pontiac Lake State Recreation Area, Huron River and Pontiac Lake Dog Park. Union Lake and Waterford Oaks Waterpark are also within 6 miles (10 km).

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American Inn & Suites Waterford Reviews

Reviews

5.6
Rating 10 - Excellent. 172 out of 1005 reviews
Rating 8 - Good. 197 out of 1005 reviews
Rating 6 - Okay. 169 out of 1005 reviews
Rating 4 - Poor. 187 out of 1005 reviews
Rating 2 - Terrible. 280 out of 1005 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing was quality
Stayed 4 nights in Sep 2025

4/10 Poor

Taryn

Disliked: Cleanliness, amenities, property conditions & facilities
the 2 that checked us in were very nice and the girl was in training and doing very good. when we got to our room there was a hole in the wall, the tub was pictured to be in the room but was in the bathroom, there was mold and a mcdonald’s drink in our fridge, scratches on things, top of the bed was scratched up, bathroom was fine but had broke tiles, the metal lock on the door was broke. we did take pictures as soon as we went in to cover ourselves just in case with dates and times.
hole in wall by the bed
door lock was broke but does kind of lock
backboard on the bed
fridge door
Stayed 5 nights in Oct 2025

2/10 Terrible

Ciarra

Disliked: Cleanliness, amenities, property conditions & facilities
This place was sooo gross. Spelled like cat urine and the rooms were filthy. Very sketchy population here as well.
Stayed 1 night in Aug 2025

2/10 Terrible

Ruben a

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place stunk and was humid.... the whole place is Ghetto... Goodluck
Stayed 1 night in Aug 2025

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs lots of work. Poor remodel, dirty, stinky. Feels a little shady. Seems to house some "residents" with pets, not shaming just leaves it smelling like cat urine.
Stayed 2 nights in Aug 2025

4/10 Poor

Myla

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in serious need of repair. Our entire floor smelled of dogs. The bathroom had broken towel racks hanging by one screw and tape holding the bathtub enclosure together. The bed was as hard as a rock. All the wood surfaces and even the door was scratched and worn. The elevator was smelly and dilapidated. The carpets in the room were worn through. It seemed to be a party hotel for some, lots of smoking and drinking and shouting. The staff were lovey if you could find them. Never again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here before and that’s why we came back always great staff. Rebecca is always great to talk with and helpful. For the area this is my favorite for stay
Stayed 2 nights in Nov 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
We didnt have comforters or bath towels & the room was really hot when we checked in
Stayed 1 night in Jul 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

It was awful. The most disgusting place I have ever stepped foot in. Don’t go here. Just don’t
Stayed 3 nights in Jul 2025

2/10 Terrible

Judy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty. Very noisy. I talked to the morning desk manager and she blew me off. Did not care about my concerns. The tub was filthy and the drain had mold around it. There were ceiling tiles missing. A leak was repaired and the tiles were not replaced and it was dirty. Linen was old and worn and not full size. I told a maid she didn’t have to do the room she rudely told me that they don't do rooms on the weekends anyway. I have pictures. This motel is WAY BELOW the standards for Expedia. I really feel I should be refunded.
Stayed 2 nights in Oct 2025

6/10 Okay

Jaqulin

Liked: Staff & service
My kids love the pool
Stayed 2 nights in Feb 2025

2/10 Terrible

Kathy

There was no sign on the building to tell you that it was a hotel. People we standing at the entrance. I felt very in safe and didn’t even enter.
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Disliked: Cleanliness, amenities
Outlet for microwave and fridge went out sometime and all the food we had in the fridge spoiled. Room was ok, surrounding areas were rough looking.
Stayed 2 nights in Jul 2025

2/10 Terrible

Gerald

Disliked: Cleanliness, amenities, property conditions & facilities
Run down. The stench of cat and dog pee was overwhelming. The rooms felt filthy did not feel comfortable using the shower.
Stayed 1 night in Jun 2025

4/10 Poor

Shelby

Disliked: Cleanliness, amenities, property conditions & facilities
First off, the lobby leaked from the ceiling. Twice. The room smelled absolutely HORRENDOUS; like dirty socks and dog piss, attempted to be masked by cheap men's cologne. The blankets -Oh, wait ... What blankets? They literally had two sheets as a blanket. Sad, we had to go buy a blanket for the weekend. Not sure if that's worse than the hellian children running around, screaming and stomping through the halls all hours of the night ... or the food that laid spilled in the hallway from 8pm until 11am the next morning. I'm usually not one to complain, but spend the extra money to go somewhere more comfortable.
Stayed 2 nights in Sep 2025

6/10 Okay

Cindy

Disliked: Staff & service
Run down, needs tile, cracked walls, needs a lot of work
Stayed 4 nights in May 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty! Visible, years of dirt on the carpet of the stairs. Elevators were dirty, half painted, half renovated? I'm just not sure. The security latch in our room was only half there.
Stayed 1 night in Jul 2025

4/10 Poor

ALAN

Disliked: Cleanliness, property conditions & facilities
Not taken care of. Urine smell in hallways. Front desk staff very nice just need property upkeep and repairs
Stayed 2 nights in Jun 2025

2/10 Terrible

Blia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy rooms, pillow cases had yellow stains, bath tub was slimy and just disgusting. Room smelled like mole/dusty, hard to breathe. Would highly not recommend.
Stayed 2 nights in May 2025

6/10 Okay

Dave

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Walking to the room was an experience of horrid smells coming from the extended stay rooms I’m guessing and then lucky to get a decent bathroom that’s not a nightmare. They closed off the jacuzzi tubs
Stayed 1 night in Mar 2025

8/10 Good

Sherry

Liked: Staff & service
Na
Stayed 1 night in Mar 2025

4/10 Poor

Timothy

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very tired. The room had obvious water damage on the ceiling and walls. I did not expect much for the price, but it was in rough shape.
Stayed 1 night in Apr 2025

10/10 Excellent

Arezeionna

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Feb 2025

4/10 Poor

Emily

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was in an ok area. The gal checking us in was very nice. But the building and room itself were not appealing or clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Haley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at hundreds of hotels and this was by far the worst. The bedding “comforter” was just a sheet, NO COMFORTER. It smelled like cigarettes and the bathtub had old soap and mold growing in it. The lock on the door was broken and we had to have the staff let us in on every entry. They offered to keep the door propped open for easy entry but all of our belongings were inside and there are questionable people living there. Sticky carpets. We asked for a refund but no reply. Stay away.
Stayed 1 night in Aug 2025