Search Hotels Near Washington Lake, Buffalo

"Great place to stay!"

"Paid extra for breakfast. Not impressed have had better complimentary breakfast elsewhere. "

"Solid place good breakfast "

"Wonderful"

"Rooms were a bit dated but very clean. Front desk was polite. Breakfast was fair, but not very many choices."

"No menu was stale. No muffins and only one slice of bread"

"It was weird having tile instead of carpet in the room, but otherwise the suite was quite spacious. I had a four chair round table and a desk to work on. Bed was comfortable, bathroom was roomy"

"It was a nice room that was clean and roomy. The bed was comfortable."

"Room was filthy, had mold, strong mildew smell made me sick, & housekeeping clean. Had to clean shower, countertops, drawers, & tabletops myself. Stains and spatter on walls, baseboards, chair, recliner, ottoman, mini-fridge cabinet & light switches. Front desk staff didn't care, acted like I was being difficult. Was made so sick by mold infestation in room I couldn't function for days. Housekeeping entered my room hourly when I booked a late check out, waking me up after a night of insomnia. Repeatedly asked for management to resolve the issue or contact me — especially when they downgraded me to a queen from a king & didn't adjust the price — but they never did. Found mold behind the peeling wallpaper in bathroom right after I packed up to leave. Thermostat doesn't work. Could be a wonderful hotel if they made all rooms habitable & had housekeeping actually clean rooms. Front desk staff, other than one kind young woman, were quick to anger, roll their eyes, & blame guests for their "complaints." I've never had such a horrible experience at a hotel in my entire life. Not even at a Super 8. This hotel needs new ownership because it's being left to rot. They only care about large companies & conventions that book out the hotel for their events. Don't even try to hide their apathy for regular hotel guests. One employee literally laughed at my ADA Accomidation request, after not giving me the handicapped accessible room I booked. I was put in physical pain & humiliated."