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"Staff were really friendly and helpful. Ideal location"

"From the moment I arrived to the time I left I was looked after by friendly staff "

"Everything was perfect, great staff. Clean hotel & food was lovely. We’ve stayed a few times and will definitely be returning. "

"We just spent one night in Chester to visit the rows which is a reputation of the city. The hotel itself a bit far from downtown which takes about 20 minutes by walk. The room is a bit small with no view. There is no an elevator and the stairs is quite narrow. Pros are good breakfast, free car parking, and big bed. "

"Nice room. Breakfast very good. Beers good."

"Very clean, very comfortable, very warm with friendly & helpful staff. Slept soundly & enjoyed a hearty breakfast "

"Excellent staff at check in and the bar great customer service"

"nice economic option in a peaceful area."

"Stayed here many times always a warm welcome "

"Room was basic, clean and had good connectivity. I stayed for 3 nights and slept well. The car park always had a space when I arrived back. Staff were very nice. The pub next door serves good quality food. I had the carvery which was very good. I only had a couple of cold items from the breakfast each morning the service was good and I could eat and get on my way quickly. "

"Un precioso hotel con una atencion muy agradable"

"A superb night away from home in a beautiful area. The Pheasant is immaculately maintained. The rooms are stylish and scrupulously clean. The restaurants, again, are beautifully decorated and the food is perfect. Staff are all friendly, polite and generally lovely. I can’t recommend this place too highly."