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"Just good altogether."

"Hotel currently going through refurbishment in different areas. Got an excellent deal with B&B so needed hotel for Sat night in area so grabbed. Stated a Club room which was small but cozy. New refurbed but can see has been done cheaply. Existing damaged ensuite door, old bath with new panels just fitted.. if your gonna refurb, do it properly as looks poor. Pool OK but tub was like a washing machine, needed some de-foamer.. Breakfast was OK, box standard. 1 issue we had was disrespect of...

"Parking is easy, free, small and simple. The hotel is basic but does the job, decor within the rooms is a little tired/would benefit from a freshen up (front doorbell and lock broken, a loose wall light etc) and cleanliness was satisfactory but not the highest standard. Simple tea and coffee in the room, nice fresh towels and staff are extremely helpful & accommodating. Our original room's tv was faulty- staff were quick to respond to issue and when it couldn't be repaired we we're upgraded to a...

"Home from Home. Ideal for me. Breakfast spot on. Definitely going back when time allows. Thanks for looking after me. "

"Food was great, breakfast included in stay with lots of choice. Also ate in pub the 2 nights we stayed and quality of food was great. Staff very friendly. Room was nice but as some other reviews stated paintwork etc needs update and refresh but very comfy bed"

"Great staff, and room was immaculately cleaned "

"Loved the room and leisure facilities. Room and bed were very comfortable. Restaurant on Wednesday 22nd April was a comedy of errors. Young lady checking people in was a bit out of her depth. Seemed rushed and really needed help. Waited over 30 minutes to take our food order. When the food came it was very good. Think management need to help this poor girl with more staff in the evening. Breakfast was tasty, but at over £200 per night B&B, expected waiter service and not a buffet."

"Great communication from booking. Great location. Room was spotless with great facilities for prepping food and drinks etc. very comfortable and will definitely be booking again. "

"Great hotel. Fantastic staff. Would definitely stay again."

"Lovely, helpful and considerate staff. Excellent parking. Convenient location for Bank Quay station."

"Hotel tired and in need of updating. Dirty pillow cases! Heating in room not working, electric fan heater provided with feet missing - potential fire hazard! Staff very friendly, polite welcoming, attentive and happy! Food great, bar service great. Attention to food allergy great! "

"Had a great 2 night stay here. Lovely specious room perfect for a small family. Everything ckean and tidy. Had coffee and biscuits in the room ready for us as pleasant treat. Breakfast was varied and very"

"N"

"Good breakfast. Easy parking "

"A fantastic dog friendly hotel, great staff and great food and drink. Stayed here a couple of times and we all enjoy it , furry friends too. "