4/10 แย่
Kristine
เดินทางกับครอบครัว
22 ก.ค. 2025
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Negatives: The hair dryer they provide in the room sparked and smoked so I called down to get it fixed. 9 hours later I returned and it still wasn't fixed so I went to the front desk and they explained that the maintenance man couldn't get in because they couldn't find the master key.
The hotel bar was closed the whole weekend, which is one of the amenities we really wanted for hanging out since it was a family reunion.
The air conditioning in the room smelled like damp basement and when I tried to turn it down the heat kicked in and smelled like something burning
The party room for the reunion was really hot, I don't think the air was working at all. Lots of sweating.
One of the hot tubs was closed in the water park due to a leak and the space was not very well lit.
Positives: pool areas had lots of lifeguards
They allowed us to use a firepit outside of the banquet room which was nice once the sun went down.
They gave us a huge banquet room and our bartender was great and the catered food was good.
Breakfast was good and good portions, but restaurant reminded me of a roller rink snack bar instead of a real restaurant.
Over all the place was run down and understaffed.
Kristine
เข้าพัก 2 คืน, กรกฎาคม 2025