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"Staff"

"I think this could be the worst hotel in the state of SD! I waited for 20 minutes for someone to check me in. The lobby was filthy. A very institutional vibe. Not welcoming. The elevator has torn carpet & pretty sure it has not been cleaned in years. First elevator I've seen in the USA that did not have a state or local govt certificate displayed in the elevator stating it was inspected & safe to use. Elevator opened on the third floor & it looked like there was spilled gravel on the floor....

"Very clean, in-room coffee, good breakfast. Easily accessible."

"It’s a large place and likely needs a much larger staff for maintenence. Could take more pride in keeping west patios and pool area in better condition. Pool ladder needs replace for safety and hot tub a little too warm for safety. Rm 236 tub/shower tile in terrible condition. The breakfast staff is so friendly and really doing a great job. Storybook and college events are wonderful draws for people. Ramkota owners should capitalize on this with updates and maintenence."

"The hotel was nice. The staff were great! The air conditioner in our room made a pretty loud rattling noise when the air/fan was tuning off so that kept us awake some at night. The fitness room is super tiny. The breakfast area was a nice size and had many choices. Overall a good stay!"

"The rooms are very clean .staff are nice, the breakfast is very good they have variety of breakfast. 💯 recommended. Its pet friendly."

"We enjoyed our stay. The staff were very welcoming and helpful. Breakfast options were great."

"Should have asked for a room with a taller toilet."

"I called the front desk at 9:15 and asked for a blanket. They told me they would be right up with it and never showed up!!! There are only 18 rooms and I don’t think it was very busy at all because he made a comment I was the first person he had helped all day."

"Great size of room, breakfast, and staff were very professional and friendly!"

"Clean room, friendly staff and very helpful.excellent stay. Highly recommended."