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"The rooms are substandard no value for money "

"Although the rooms were clean and the staff very friendly, the depiction of the room with balcony was not accurate."

"Room was clean, staff were polite and courteous, breakfast was good and was a nice stay for the family "

"I had a very disappointing stay at VITS Hotel, Karad. Despite being a premium-priced property, the service quality was extremely poor. • In-Room Dining was a nightmare — delayed responses, overpriced items, and basic amenities like water were not provided on time. • Room service was unresponsive even after repeated calls. • Hospitality was unprofessional — we submitted Aadhaar cards for both guests at check-in, yet were later asked to pay extra for the second person. • The overall experience...

"They are good at their business. Perhaps more initiatives by top management are needed. "

"Horrible Experience....We booked two rooms for 25th Dec in advance. The receptionist Sambit also confirmed the booking at his end. When we reached on the 25th Dec to our shock we came to know there was no booking reserved, when checked with Sambit he conveniently denied any communication but when we showed him our call details he acknowledged he did confirm the booking. They had overbooked the property and we were provided an option to another property which was around 10km away from the...