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"Excellent reception staff is always a good starting point. The room was spotless and the bed very comfortable indeed. Great reception area and a very nice cocktail bar on LG. Thoroughly recommend staying here "

"Great staff lovely hotel"

"Clean room excellent service "

"Great place. Lovely staff."

"Entire property well maintained clean Breakfast buffet style seemed a little over priced Reception staff and room attendants were fabulous Spa underwhelming more akin to a gym facility which is the main use perhaps but none the less clean not crowded and convenient and good value as included in room price "

"The room was spotless lovely walkin shower, staff very efficient and friendly. "

"Friendly welcome, clean and comfortable room"

"Such a comfy and quiet hotel to stay in. Young lady who cleaned our room could not be replaced, just so helpful. "

"All good "

"Clean room with air conditioning. Room was quiet considering we were so close to the Motorway. Free parking and good choice at breakfast. "

"Room was ok. Leaking shower valve meant it dripped into the bath constantly Food was fantastic."

"Ottima esperienza , personale gentile due ristoranti in loco entrambi ottimi "

"Excellent facilities, easy check in, clean & comfy rooms, quiet at night. ALL the staff are exceptional, very friendly, nothings to much trouble. We will certainly stay here again when in the area."

"Fantastic high-class hotel in a central location."

"Rooms on the upper floors are the best ones"

"Really disappointing experience at Embankment Kitchen. Despite booking a table in advance, we were left waiting far too long. When we arrived, several staff members were clearly present but nobody acknowledged us or even said, “we’ll be with you shortly.” We were simply left standing there wondering what was going on. Service throughout was extremely slow and disorganised. There appeared to be very little communication between staff, which showed in the lack of coordination and attention. When...

"First time I have experienced a 4 pm check in. At the same time check out is at 10 am. Both times are very inconvenient, especially the 4 pm check in. The place was clean. If you need your room cleaned you would have to request it, which was not an issue. Good access to transit as buses stop just in front of hotel. Front desk staff was helpful. The area is safe, as I was out walking past midnight and never felt worried."

"Great room and very good location"

"Great staff & a lovely clean & quite room. "