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"The people running that facility are very friendly, customer oriented and have a genuine interest to make your stay great. "

"Staff were nice friendly, beds were comfy, clean rooms, swimming pool was great our moko and her lil friend loved it and the use of the free washing machine made it even better going home with clean washing overal our whole experience was amazing we will definitely be back thank you "

"Great place"

"What a great spot at the Fringe of town. Clean, convenient, cozy! Plus Netflix, which I don’t have at home, so a treat to me."

"Clean room, although toilet flush never really worked. Nice staff, nice pool and very nice hotel "

"It was a good experience, overall"

"This was one of the best hotel experiences I ever had. The lady at the front desk was extremely pleasant. The fresh milk bottle was very nice touch. The room was extremely clean with attention to all the small details. The area is very quiet and walkable. I would totally stay there again if I end up planning another trip in the future with highly recommended to my fellow travelers."

"Nice size room, comfy bed. Friendly staff."

"Great stay "

"Awesome place, friendly staff, very comfortable accomodation, highly recommended."

"Very nice motel heaps of room bed was very comfy and the front desk was very helpful. Will stay again. "

"This is my second time staying in the Emerald. Large space as always！Friendly staff as always! One thing to mention, I have left my SM Pad in the room! The friendly staff called me and told me how to arrange a return bag to collect the Pad! The hotel kept my pad safe for a few days until I completed my trip to arrange for the return bag to collect it! Much appreciated! "

"Fantastic stay, very unique property with great facilities in the main unit and quirky pod for sleeping!"

"Oui "

"2 bedroom unit was great for “own space” over 5 days. Kitchen well set up for our own food prep. Staff very pleasant."

"Perfect place to stay. "

"Very nice"

"Friendly staff"

"Such lovely staff. Real friendly. I had gotten there just after 11a as the winery I wanted to go to was closed and they had just finished my room and let me in. So I changed into my bikini and went for a scenic drive with 2 short hikes and swim. The place is well situated and the bed linen is super comfy. This was my favourite day on this trip so far. Gisborne has so much to offer. "

"From arrival to departure we were very impressed with our treatment and the accommodation pod we had booked. There are only cafe facilities at the weekend therefore the need to travel for food and drink was unavoidable but it is only a short drive into Gisborne. The beaches close by are a surfers paradise so would certainly suit the adventurous person, though not myself. An all round excellent stay. "