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"Firstly we were upgraded which was appreciated , but unfortunately the heat pump didn’t work and it was freezing , eventually a heater was found ,but then the shower drain was blocked and the bathroom flooded into the bedroom , however staff were super quick to come and unblock the drain and mop up the mess."

"Spacious suite overlooking dense greenery - like staying in a treehouse! Super nice hosts, easy walk to the historic part of town, good wifi/tv, large, comfortable bed, wonderfully dark and quiet at night, easy parking. Gorgeous communal space - would be super if travelling or meeting with a group."

"Had a greatttt stay with my partner! The place was super clean and tidy, and I loved all the little extras like the toothbrushes with toothpaste, slippers, vanity pack, and other handy amenities. The hosts were so friendly and welcoming too. Will defffffinitely be coming back!😊"

"Great stay with a group of people"

"Staff helpful easy parking. "

"Very quiet, clean and close to close. We really enjoyed our stay. Highly recommended."

"The room we stayed in (#3) was featured on their Expedia page and on their website and looked very good as far as motels are concerned, but we're pretty sure the photo was taken many, many years ago because everything in the room was just old and worn. The sheets and blankets were stained, and my husband was dubious as to whether they were even cleaned, so we ended up sleeping fully clothed. We didn't sit on the sofa because it was stained. In the shower, we didn't look up because there were...

"All I needed for the night thank you, love the pool. My kids and the mokopuna will be coming to stay, maybe a regular thing 😁"

"We had a 2 bedroom / 2 ensuite apartment with 180 degree waterfront and beach views. Loved the sound of the rolling waves on the shore, but sadly a few hoons used the road in front as a drag strip. The apartment furniture was a little dated, but bathrooms and bed were top notch. It was also immaculately clean. Less than a 10 minute walk to the Russell ferry and shops. Superb friendly welcome with advice what to do in the surrounding area and was so accommodating. Quiet season (winter) but...

"This hotel was great, exactly what we needed. The reception staff when checking in and checking out were very helpful and lovely. The room was spacious and the beds comfortable. The breakfast was good size portions. The pool looked really nice even in the middle of winter. Would happily stay here again."

"Good location, helpful staff, comfortable and clean, good value. "

"Staff very very polite and helpful, easy to deal with."

"Wish we could have stayed more than 1 night. Wonderful staff, went above and beyond. Motel exceeded our expectations on every level."

"Beautiful spot by the river with river walk and kayaks for hire - we stayed in pet friendly cabin with bunks for 5, fridge and good supply of crockery but lots of other camping options including lovely glam tents with private balconies overlooking the river - cool communal dining area with pizza oven and trays of pizza making - staff very helpful and allowed early check-in"

"The staff were helpful and very friendly. I appreciated how welcome they made my son and myself feel."

"Julie and Martin made us very welcome, it made a nice change to have actual people on site. Room was spotless and had everything we needed. Perfect location highly recommend "

"Perfect location, wonderful view, comfortable bed, good shower. Had everything you might need, clean and tidy serviced every day great choice of hot drinks and smooth check in and check out. We will be back."