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"Due to unforeseen circumstances we needed to change the dates of our stay. I had already paid but they wouldn't change dates and no refund of any of the amount paid"

"I was happy with the room... very clean. New furnishings and carpet. Clean new bathroom toilet. Shame it was cold ... dip in the pool would have been grate. "

"A great location and great staff. A very comfortable stay."

"Fabulous"

"Nice Motel but a bit noisy from logging trucks from very early in the morning. Comfy bed and great TV. If you’re an early riser it’s a good place to stay."

"Amazing staff! Friendly and professional environment. Clean sheets, duvet and pillows. Clean bathroom. Definitely recommended. If I ever visit Gisborne again I would go and stay in again. ❤️👍"

"Nice place to stay."

"Handy location and spacious"

"My room was clean and spacious. The air conditioner kept the room warm and comfortable. The views and privacy were great and the receptionist was helpful and polite. I would recommend the Emerald Hotel as a great place to stay while visiting the Gisborne area."

"Very nice"

"Clean room"

"Always find The Teal a Cosy stay, Friendly staff and Great Location. Love that you can wash & dry clothes here too."

"Room was very tidy, perfect size for me and my two friends. Arrived late at night. Regardless, owner ensured we were able to get into our room. Super friendly and accommodating. Have already booked next stay :)"

"My only concern was the extreme lack of water pressure in the shower, and no plug in the hand basin."

"Loved the area amazingly amazing Loved the service beautiful service Loved the Communal Facilities Amazing I booked the Log Cabin I will definitely book a Zen Cabin next visit. Cant wait!!!!! Beautiful Get Away."

"Was quite nice to stay in "