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"Clean rooms, air& heat worked good!"

"We stayed on 3rd floor the view was terrible just saw the flat roof and AC units we only stayed because my son had to go for surgery at Allen Hospital and i wanted him to have fun incase he didnt make it which he did so far I would of loved to see Waterloo but the view really was rotten"

"Good bed. Decent room for a decent price. Nothing fancy. "

"No frills but clean room. "

"We had previously stayed at the Guest House Motel for a number of years under the previous owners that were very friendly and accommodating. We found out that the motel was purchased and reopened as the Trail Inn. We were at first surprised at the fact that there is no one in the lobby to check in. Most communications were made by text message. We were text messaged a code that we used to open a key safe inside the lobby. It was very easy to get our room key. We were also told in the...

"Good: It was very clean & I had a very restful stay. The rate was very affordable, and I felt safe. Bad: There weren’t enough towels in the room, and it felt like an oven when we got to our room. But fortunately the a/c eventually cooled the room to a comfy temp. For the money, it was fine. It served the purpose, but I wouldn’t want to stay there more than 1 night."

"Breakfast had good variety of foods. Bath was small. Shower curtain to short so water got in the floor."

"Very nice hotel that was clean and staff was friendly."

"Quiet room next to a stream, Museum Like atmosphere without the musky smell. Nice surprise to find a 4--5 star hotel in the middle of farmland country. Everything you could want in walking distance. Live bands, eateries, shopping and a park for the children."

"The property was beautiful the walk in shower I absolutely loved and everything was kept nice. The breakfast was tasty."

"Very clean"

"Everything was beyond awesome"

"Terrible stay, we had two rooms both toilets kept flushing all night, staff said that was normal. The ac unit was ridiculously loud. Rooms were not clean just looked and felt dirty, literal hair all on the shower, stuck to the curtain on and in the toilet. Beds were at least hairless we think, but we all slept on top of everything. and there were kids running up and down the halls starting at 6 am we couldn’t sleep at all. And cleaning people were literally at our doors waiting by 10am when...

"The hotel is undergoing some renovations. It looks like they have started with the top floors and are working their way down. We were in a newly renovated room. It was clean, new and well designed. The breakfast was a little lacking. They had coffee but the cups didn't have a sleeve so it became really hot and I had to put it in a plastic cup for juice just so I could hold it (the coffee wasn't that good either). Overall it was sufficient and I would stay here again, just go somewhere else...

"Certain staff members were great and they would make great managers of this hotel. The current managers really need to take responsibility and step down and resign. Andy is aJeyill and Hyde mentality personality! He is intoxicated will on the job, swears a lot and is quick to call the police on people and have them kicked out! Days that he is sober he is decent to deal with. The management is been watched throwing peoples mail away!"

"It was ok."

" We booked queen room. It was a STANDARD BED. Tiny!!! Small room accent chair was dirty..we Did NOT sit in it. Bedspread all wrinkled!! Would NOT recommend staying here!!!"

"Very nice"