2/10
Customer service not great.
Booked a 2 bedroom apartment, paid in full and was told it is not available. They gave us 2 rooms, one for my daughter and I and a seperate room for my husband.
Our room had a dead cockroach in the bathroom, dirty tub, felt unsafe. Needed help as my husband couldn't get in his room, went to the lobby and it was locked nobody around. Called the phone numbers at the lobby area but nobody answered.
3 hrs later person came to help us out.
Bad smell, surroundings were awful, abandoned buildings was our view.
Loud noise. We couldn't sleep.
Happy to leave.
Maria
เข้าพัก 1 คืน, มิถุนายน 2025