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"No notice when booking that the pool was closed. No notice from the staff at check in that the pool was closed. The only sign that the pool was closed was by the door to it."

"Everything was the way it should be."

"Convenient location. Spacious Room. Good beds. Spotlessly clean."

"Our room was clean and comfortable and the area quiet. A good variety for breakfast"

"Fairly new, well maintained, but breakfast was poor and too much money for the area."

"Clean room, with helpful staff. Coffee/breakfast was delicious!"

"Easy access from highway, and there were plenty of parking spaces. Staff member was friendly and sign in was quick and easy. The room and bathroom were both clean. Sheets pillow cases blankets and towels were also clean. The heater-air conditioning unit was quiet, but difficult to regulate. After cooling down the room I turned it off for the night. No elevator, so I had to trudge up two lifts of stairs to get to my room on the 2nd floor. Overall a decent place to stay."

"The only negative thing I have to say is check in time should be earlier."

"It was as good as expected"

"Wonderful"

"The hotel was very dirty. Carpets were in dire need of cleaning all throughout the facility. The faucet in the tub was leaking, there was black mold in the tub, hairs in bathroom and the deadbolt was broken. We could not stay there. I would like a full refund."

"I understand the need for places like this. My wife and I booked a room as it was the only place in Waterville under like $300. I was still disappointed with it. I am by no means hard to please but we decided to drive the hour and a half home after a concert versus staying here. Some paint and general care would go a long way at a place like this. We stayed in our room for about 5 minutes. It was dirty, footsteps above us were extremely loud, and it was just very depressing."

"The support and service was outstanding! The Inn had a wonderful vibe - sitting on the front porch felt like sitting on the front pot at my home. It felt like a place where everyone knew your name. By the time breakfast ended, the other guests were sitting at our table where we talked for what seemed an hour. Highly recommend!"

"Older property but was clean. Restaurant was great food but staff was lacking so service was extremely slow. Hot tub was not in service. Good location near shopping and food choices."

"No breakfast no pets not even service dogs. Staff argue and say your wrong. Thought customer always right. Claimed dogs were in room cause dog hair on dresser off clothes. But did not. No pool nothing for kids. Cost more then what should for what you get. "

"Outstanding accommodations and staff. Will highly recommend this hotel!"