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Small Luxury Hotel Altstadt Vienna

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Luxury
4.0 star property
9.6

Exceptional

Luxury upscale hotel near MuseumsQuartier

Located close to Hofburg Imperial Palace and Naschmarkt, Small Luxury Hotel Altstadt Vienna provides a free breakfast buffet, a terrace and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is ฿9,369
฿10,573 total
includes taxes & fees
26 May - 27 May

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About this property

Small Luxury Hotel Altstadt Vienna

  • Luxury upscale hotel near MuseumsQuartier
  • Located close to Hofburg Imperial Palace and Naschmarkt, Small Luxury Hotel Altstadt Vienna provides a free breakfast buffet, a terrace and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also enjoy perks such as:
    • Bike hire, a round-trip airport shuttle (surcharge) and a 24-hour front desk
    • Tour/ticket information, a front desk safe and a living plant wall
    • Smoke-free property, concierge services and multilingual staff
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 62 individually furnished rooms feature comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Free toiletries and hairdryers
    • 32-inch LCD TVs with cable channels
    • Wardrobes/cupboards, recycling and heating

Awards and affiliations

  • Eco-certified property
  • This property participates in EU Ecolabel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of the Small Luxury Hotels of the World.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 25 per night (2297 ft away)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Small Luxury Hotel Altstadt Vienna pet-friendly?

Yes, Small Luxury Hotel Altstadt Vienna allows pets (limit 2 total). There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Small Luxury Hotel Altstadt Vienna?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Small Luxury Hotel Altstadt Vienna on 26 May 2026 start from ฿9,369, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Small Luxury Hotel Altstadt Vienna?

Limited spots are available.

What time is check-in at Small Luxury Hotel Altstadt Vienna?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Small Luxury Hotel Altstadt Vienna?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Small Luxury Hotel Altstadt Vienna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70 per vehicle applies.

Where is Small Luxury Hotel Altstadt Vienna located?

Located in Neubau, this luxury hotel is within a 15-minute walk of MuseumsQuartier and Hofburg Imperial Palace. Naschmarkt and Spanish Riding School are also within 1 mi (2 km). Siebensterngasse Tram Stop and Strozzigasse Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 304 out of 390 reviews
Rating 8 - Good. 75 out of 390 reviews
Rating 6 - Okay. 9 out of 390 reviews
Rating 4 - Poor. 2 out of 390 reviews
Rating 2 - Terrible. 0 out of 390 reviews

Reviews

Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good for tourist visit. Excelent staff and good breakfast
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful small hotel, made very special by the art everywhere. Excellent breakfast and kind, helpful staff. Our room was very quiet and comfortable.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rohita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay for 5 of us at Hotel Altstadt Vienna. The suite was spotless and very well maintained, making it a comfortable place to relax. The staff were outstanding - friendly, attentive, and always ready to help. Breakfast was delicious and fresh, and the hotel’s location made it easy to walk to the city center and explore. Highly recommended!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
We had the Library room and it was great. The breakfast was amazing and the service was first rate.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
One of the most amazing hotels we have ever after at! Beautiful gorgeous spacious rooms, delightful breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities
Location and the service was fantastic. Our room was clean and the bed very comfortable. The breakfast had a good variety and the tea and cake in the afternoon was a nice touch.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service
Friendly staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
We have enjoyed our stay at Altstadt very much. The hotel is quirky as are the rooms and the artwork. Staff are excellent and nothing too much trouble. Very comfortable room and would not hesitate to recommend.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities
We really enjoyed our 5 night stay in this beautiful hotel which aims to be, and certainly provides, a home from home. The staff were friendly and helpful from the moment we arrived. Breakfast was superb - we really enjoyed the special daily shot and hot choice - and afternoon tea delicious. Our room was beautifully styled, the bed was comfortable and the bath a bonus. Finally the location was great for exploring the city by foot or using the very efficient and affordable public transport system. We would love to return to this hotel one day and look forward to discovering another of the very individual rooms.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, stylish hotel. Lovely staff and great location
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very welcoming and helpful, kind, courteous, professional, friendly.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located quiet hotel near Volks Theatre underground station. Easy walking to most major attractions if you are mobile. Breakfasts are amazing! Staff are friendly & helpful.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities
Hopefully the same as others’ comments! Lovely hotel, quirky designs, very friendly service, generous and freshly prepared breakfasts. Best part of our holiday!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed twice. The hotel is in a very good location close to all the action. Some rooms are way too small but the larger rooms are superb! Breakfast was absolutely delicious.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greated with nothing but smiles and amazing service. The entire staff is there to help you and make you feel welcomed. They know the city well and their tips right on point. Great experience!
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel filled with interesting art. Comfortable king-sized bed (which I didn’t expect) & nice-sized room. Delicious breakfast with extensive choices: combination of buffet and made-to-order options. Extremely friendly, helpful staff (desk and cleaning people). Our room, with windows facing inner courtyard, was very quiet. We were sorry to leave!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Tamara H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location close to the Museum Quarter. We parked our car in the MQ garage about a 15 minute walk from hotel. It was about a 10 minute walk to the Ringstrasse. Staff was very friendly and helpful. The breakfast was delightful. Room is small and sink was in the room instead of bathroom. Street noise is loud so had to keep windows closed at night.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Alstadt is incredible. Service is friendly, prompt and anticipitory. They offer a complimentary breakfast and absoloutely lovely Afternoon Tea complete with pianist. There is wonderful art installed throughout the property and a rooftop terrace for relaxation outdoors. A nice amenity in a city hotel. The hotel is quiet and the housekeeping staff remembers what guests like (extra coffee for the in-room Nespresso) and provide same. Would stay again without hesitation.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little shopworn. Similarly priced rooms vary significantly in size. Mirror over vanity is poorly situated. Breakfast and afternoon tea were very nice. Easy walk to the Museum quarried and to buses.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Sanja

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, nice clean room, amazing breakfast.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

ioana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, location , friendly and helpful staff, walkable, quiet, great value for the money overall
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

EDUARDS

Liked: Cleanliness, staff & service, amenities
Nice details
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great spot!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely boutique hotel with wonderful staff who really care for their customers. Great tea! Definitely a favourite!
Stayed 6 nights in Apr 2025