Studio, 2 Bedrooms | In-room safe, individually decorated, iron/ironing board, free WiFi
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Reviews of Pension Neuer Markt

3 out of 5
Pension Neuer Markt
Seilergasse 9, Vienna, Vienna

Reviews

8.0

Very good

Rating 10 - Excellent. 187 out of 635 reviews" "
Rating 8 - Good. 304 out of 635 reviews" "
Rating 6 - Okay. 104 out of 635 reviews" "
Rating 4 - Poor. 29 out of 635 reviews" "
Rating 2 - Terrible. 11 out of 635 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elzbieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exlent
Stayed 7 nights in Sep 2023

10/10 Excellent

Duncan

Stayed 2 nights in Jul 2023

10/10 Excellent

Tami

Stayed 1 night in Jun 2023

8/10 Good

Tami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! The location, staff and the breakfast. You can hear the street noise, but it is because it is a very central location.

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna Short Stay
The hotel is located in an excellent location with many attractions (restaurants, shopping, churches, and attractions) within easy walking distance. The breakfast was good and the hotel was very clean and well maintained. To top it off, the room had a beautiful view. Staff were friendly and extremely helpful. My room was small and there was no air conditioning. Fortunately, the windows could be opened to cool the room. I would recommend this hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

AMY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a great find! It is in a perfect location and close to transportation. The staff is outstanding - very friendly and resourceful. We would definitely stay here again!
Stayed 4 nights in Jun 2023

8/10 Good

Francis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a phenomenal location. Metro is within 2min and you’re in central. There’s a Billa Corso right beside it for you daily items and quick grab-n-go food needs. At the time of our stay (2023), morning buffet was included. Room size for 2 is decent. My one gripe is that the toilet is communal. It is kept very clean but just a heads up. You do have a shower in the room. Overall a good experience given the amazing location.

10/10 Excellent

Peter

Stayed 7 nights in May 2023

10/10 Excellent

Julie, Defiance

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed one night prior to catching a train to Ludwigsburg and would go back. Outstanding breakfast. Convenient location. Comfortable room. Great value for your money.
Stayed 1 night in Apr 2023

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The picture shown in this propert is not relevant to actual entrance.
Stayed 5 nights in Mar 2023

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Metro Station and a block from St. Stephen's Cathedral. Restaurants and shopping all over the place.

2/10 Terrible

YADAMI

Disliked: Property conditions & facilities, room comfort
Worst Hotel, terrible, don't waste your money.
Why I said don't waste your money!!. First when we arrived at the hotel, homeless people in front of the hotel. Dirty around. The bathroom is so ridiculous small, but the shower is xxx small hard to take a shower. The carpet in the room was so dirty. The breakfast place is so antique, small place. I requested a scramble eggs, and they said no, sorry, the food you see there is what we have for breakfast, only American coffee, nothing else. No extra choice. I'm so disappointed because of other travelers' reviews, that said good place, and it's not. I have to be honest because my time, vacation, and money count
Stayed 2 nights in Dec 2022

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location and cozy place
This is my second time in thie pension, I'm sure there will be more. The hotel has the best location in the old city : right in the centre of it but very very quiet street, Welcoming staff, great breakfast, spacious rooms.
Stayed 4 nights in Dec 2022

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Pension - nice alternative
Older building. Nice Pension. Reasonable cost compared to much more expensive hotels in Vienna. Easy to get to & from with tram & uBahn. Friendly 24 hr desk. Grat breakfast
Stayed 3 nights in Dec 2022

8/10 Good

Elinor

Liked: Cleanliness, staff & service
This hotel has its limitations but it's still a good option. Room was dated and in need of updating but the bed was very comfy and it was quiet l. Small bathroom, good shower. WiFi slightly choppy but basically reliable. Heating could be more effective. Staff very helpful, good breakfast. Excellent location. Decent value for money.

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Would not stay again unless they upgrade beds
I messed up and didn't notice I had booked a room without an ensuite. That was the first issue. Second was that parking was a bit away and you can't leave you car downstairs to load unload without a paper that goes on the dash. The third and perhaps most detrimental was the beds. Thin mattress (about 1 1/2 inch thick) on top of a wooden base. My body doesn't do these type beds well. So we slept very little. Once settles, all was ok. The staff offered to upgrade our room for the last night if we wanted to pay another $100. Since that is what the rate was anyway just for one room, I politely declined. We stayed our time and enjoyed the area.
Stayed 3 nights in Dec 2022

8/10 Good

Richard M.

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location-just steps from so much to see and do. Super helpful staff! However, comfort might be a trade off for that exceptional location and lovely staff. The walls are very thin so noise is an issue. The heat in our room could not be turned off, so even though it was winter-we were sweating in the room. And take note-no ac in the summer. But again-great location and wonderful staff.
Stayed 3 nights in Dec 2022

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in Vienna.
We had a really good time staying at this property. Everyone was very nice and helpful. The front desk staff was very welcoming and very friendly, especially Brigitte. We will have fond memories of Vienna because of her. The property is in a great location, walking distance to most attractions, museums, shops and restaurants. We were so nicely surprised how good food in Vienna is! Breakfast at the hotel was tasty, coffee was really good and bread always fresh. We had spacious room for three with a view of the square with Christmas lights. Rooms could be little more modernized, but we were comfortable and had everything we needed. It’s a great price for location and quality. We would stay at this place again without hesitation. Thank you for having us!
Stayed 2 nights in Nov 2022

8/10 Good

Margherita

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your home away from home
. The perfect place to stay. The lication can't be better - about 50m from st. Stephans dome. All cosy ans worm and welcoming. Breakfast is great - freshly baked pastries, fresh fruits, cold pkates of ham and cheese, spreads, all you wish. The staff is so welcoming and helpful. Birgita is so kind and generous. Already booked for next month.
Stayed 5 nights in Nov 2022

8/10 Good

Heinar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of inner city. Good and plentiful breakfast. Friendly staff.

10/10 Excellent

Wesley

Stayed 3 nights in Oct 2022

10/10 Excellent

Graham

Stayed 5 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to tourists spot, ver accessible and within city proper.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent centrally located pension right near St. Stephens Cathedral and U-bahn metro stop.Friendly staff with good breakfast included
Stayed 2 nights in Sep 2022

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location for touring the Old City. The staff are friendly and the rooms are comfortable. Breakfast is plentiful.
Stayed 2 nights in Aug 2022

10/10 Excellent

Fiona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and european feeling hotel located in the center of the key sights. Doesnt have a/c so if its a warm day that could be an issue. Staff very friendly and helpful. Breakfast was very nice.
Stayed 1 night in Aug 2022

6/10 Okay

PARAG, Seattle

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Some where between a hostel and a cheap hotel. Shared baths or shared toilets... You choose. No amenities, good staff and good location. Parking is a 10 minute drive (one ways, traffic) to a garage... 6 minute walk @ $26 Location and kind staff are the only saving grace.
Stayed 1 night in Jul 2022

10/10 Excellent

R S

Stayed 2 nights in Jun 2022

10/10 Excellent

Jimena

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excelent location, 5min walk to the opera
Stayed 1 night in Jun 2022

10/10 Excellent

Monika

Stayed 1 night in May 2022

8/10 Good

Angelu

Stayed 1 night in May 2022

8/10 Good

Zygmunt

Travelled with family
Liked: Property conditions & facilities, room comfort
Great location
Pretty spartan, but clean hotel in center of Vienna. Friendly staff, good breakfast included.
Stayed 5 nights in May 2022

10/10 Excellent

Roger

Stayed 3 nights in Apr 2022

8/10 Good

Caroline Ann

Travelled with family
Liked: Cleanliness, staff & service
It was quite simple in a traditional building and was very adequate for what we wanted which was somewhere central but not very expensive. The staff were friendly. The breakfasts were not very inspiring.
Stayed 4 nights in Apr 2022

10/10 Excellent

Pavlina

Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy check in. Masks required when checking in and when going to the breakfast buffet. All staff were wearing masks. Street outside was loud at night.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very rude, and I felt so unsafe that I checked out the same day. I asked for a refund but he said since I already checked in that was impossible. There was hairpin my bed and shower. Terrible.
Stayed 3 nights in Feb 2020

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very “unique” customer service. The guy at the reception was unfriendly even rude. My room was cancelled because I forgot to update the payment card with Expedia. When I arrived to the hotel my room was sold and the guy practically left me on the street . When I asked him for any recommendation for the other hotel he said it is not his business to find the hotel for me. But I found one by myself down the street much better with the nice stuff and location. Very clean and comfortable. Don’t stay at this hostile environment. And also it is old, outdated damp.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Vel, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! It’s right in the heart of downtown Vienna.
Stayed 1 night in Dec 2019

2/10 Terrible

Danielle

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLEASE READ-DON’T STAY!!!
This hotel was the worst hotel I’ve ever seen. The whole hotel smelled like smoke including the rooms. The carpet was filthy and stained. The elevator was old, dirty and creaky and had a sign that said “Do not shake!” The fire system was in the process of “being updated.” I don’t think the hotel was safe at all. The picture of the front of the hotel when we booked was even different from the actual hotel. We complained and the hotel manager was supposed to contact us, but of course, never did. We checked out within 5 minutes of checking again and went to a much much nicer hotel for the same price 5 minutes away. Never again!!!!
Stayed 2 nights in Dec 2019

6/10 Okay

Tanya

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
This hotel is in need of an update. It is difficult to call this a hotel as it is on 2 floors of a mixed use building. It seems more of a boarding house. The whole place appears to be falling apart. They were updating the fire system when we were there, which seems a good idea as it seems at risk for electrical fires. The carpeting is disgusting and needs to be replaced as soon as possible. I don’t need fancy hotels, but clean and maintained are expected when I pay this price for a hotel.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The building was being renovated for new sprinkler systems and we had to walk thru the corridors with them working.The room was extremely small and the beds very hard to sleep on.The reception personnel were not that friendly.It was very close to the center of town,
Stayed 3 nights in Nov 2019

10/10 Excellent

rachkmc, Toronto Can

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendly staff and service as well as the amazing location. I booked early enough that I got a very good price. I am a solo Canadian female traveler who goes to vienna for research and I will definitely stay there again. The room was cozy and comfortable and clean ( please note the shower is small and someone with mobility issues might have some difficulty), I felt very safe and the location is incredible. The staff were warm and helpful and breakfast was terrific! I will be recommending this hotel to all of my friends and I am so glad I have found a great place to stay in Vienna. With the exception of my CAT ride into the city center from the airport, I didn't require transport at all.... Also, it was so atmospheric to walk through the Graben and Kartnerstrasse with all of the Christmas lights. Highly recommended!
Stayed 6 nights in Nov 2019

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, staff very helpfull
Great location. Friendly Staff, pickup service from airport very good value for the price breakfast was good would stay here again
Stayed 4 nights in Nov 2019