Could not check in early,so we found something to do then tried to check in at 7pm and was told my reservation was cancelled or my room was given away I ended up getting a single bed instead of two beds or how they had it advertised as two bedroom and the room we got was dirty and run down the heater didn't work so they had a cheap Walmart plug in heater that only blew cold air so we froze all night
เข้าพัก 1 คืน, มกราคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Leticia
17 พ.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Victorville, California studio 6
Had to move rooms the first one was no good second one much better. The front office was helpful.
เข้าพัก 2 คืน, พฤศจิกายน 2024
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Richard
26 ต.ค. 2024
They keep your security deposit so add $50 to the price.
เข้าพัก 1 คืน, กันยายน 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Kimberly
17 ต.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Housekeeping was super friendly but the downtown ghettoness of Victorville was a bit to process.
I was out multiple times to my car that night and still got jacked for it.
Started with checkin and the office was closed at 5:30 pm, had to use the night window for check in. The property was old and uncared for.
I would not stay there again.
Dirty, first room toilet did work, second room smelled like smoke in a nonsmoking room. When I arrived 5 police cars were there, I asked if I’m gonna be safe here. Several homeless hanging around, and I’m pretty sure there are prostitution going on at this facility.
เข้าพัก 1 คืน, มิถุนายน 2023
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
cesar Penalosa
18 ก.ย. 2022
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Property managers are Horrible, not welcoming, I felt discriminated and shooed away like we are not human beings. Never ever going back or book on this place again even if its the last hotel on earth.
Paid for 2 nights didnt make it the first night got there on what supposed to be my 2nd night and owner told me she canceled for not showing up the first night but yet she refuses to refund at least one night since she.also got my room sold to another guess stay away from this.place
At check in I was cross-examined by an older gentleman who seemed not too glad to see me. I had already paid the room rate, a rate he seemed unpleasantly surprised with. It took nearly half an hour to check in.
But the room itself was charming and comfortable.
Two bulbs were out in bathroom, no toilet paper very very hard pillows. In a very, very horrible mattress. I woke up in so much pain today, but the lady that checked me in at night was really nice.
Refrain from booking this property . I stayed a night there and they don’t have a lot of bed bugs ! I had another reservation for 3 more nights and I have to cancel it because I could not sleep because of the bed bugs ! They are refusing the refund too !! The area is completely unsafe
I I found a Suboxone package inside my coffee maker. People roaming around outside outside construction on the pool till 10 o’clock on Sunday night. Could not get sleep. Dirty. Worn out noisy. Do not go at all cost!!!
Staff is very rude! Room was disgusting..and pipe burns on the furniture, big ass hole in the wall and no locks!! -10000/10 would not recommend! I'm surprised this place is still up and running knowing that they're violating soo many city codes and the customer service is trash.
They take a $150 hold, which is completely normal, since I travel alot I’m use to this concept but they told me at check out I’d receive the $150 back. Since it was a Sunday I figured it might take an extra day or two to reverse so I didn’t fret too much over it. After Tuesday came I gave them a call and they explained it’ll take 3-5 business days. It’s been 7 business days now and I gave them another call for them to give me a run around “call back tomorrow, I don’t know why it didn’t reverse”. They aren’t very helpful or apologetic, I almost feel like they’re trying to play me and take my money. I have never experienced this much difficulty staying anywhere getting my deposit back when i left the room in perfect condition, i literally only slept there a told me 8 hours maybe because i was actually down in So Cal for work. I won’t be staying here again and I hope I get my deposit back or I’ll be contacting my bank and lawyer.
Worst place ever, I booked a reservation thru Expedia while on the road after driving all day and when I got there less than 5 minutes later it was in an extremely shady area of town with all the doors to the rooms leading to the parking lot where 2 crackheads were circling the parking lot staring at my car. When I told the attendant that I booked two rooms thru Expedia they literally had to wait for the reservation to come thru then I asked the attendant for rooms side by side because I have kids with me they told me they didn’t have any and that the two rooms would be on separate floors, I told them I couldn’t have my kids on a separate floor and that I needed a refund so they told me to call Expedia for that. I left to find another place to stay for the night and called Expedia to get a refund, once on the phone with Expedia I was informed that the property owners were denying my refund stating they had the proper accommodations for me and my family which they definitely did not. I’ve had to call my bank and dispute the charges because these greedy people think they can just rip off travelers for hundreds of dollars whenever they feel like it. This is the worst place I’ve ever attempted to stay at, and would not recommend it to anyone