Search Hotels Near Victoria Mill Arts Centre, Congleton

"Very disappointing stay – major issue with trains In hindsight, I wish I had paid more attention to previous reviews before booking. The biggest issue by far is the railway line immediately next to the lodges. Trains pass extremely frequently, including late into the night and again early in the morning. Sleep was significantly disrupted for the whole family. There is no clear indication on the listing of just how close the lodges are to the tracks, and had this been properly disclosed, I would not have booked. The lodge itself felt very tired and dated. While it didn’t appear filthy at first glance, cleaning standards were poor — walking around barefoot left our feet black, suggesting the floors had not been properly mopped. There was also a persistent unpleasant smell within the property, and the en-suite toilet produced a strong odour after use, suggesting an unresolved drainage or backflow issue. Looking back at older reviews, this does not appear to be a new concern. Communication before arrival was also frustrating, with repeated chasing required for payment and check-in information. Overall, the stay was just “meh” — not completely awful, but certainly not relaxing, comfortable, or good value for money. The constant train noise and condition issues completely undermined the countryside experience being advertised. Would not stay again."

"We love this hotel always clean and staff always seem happy and helpful"

"We had a nice stay at the Lion & Swan until the last morning when we came down for breakfast and there was only 1 staff member dealing in taking order, it took over an hour for her just to take our order for coffee/tea, so we give up on ordering breakfast and left the restaurant, it was not the staff member taking orders was not at fault but extremely bad management on not covering enough staff for the weekend wwith the hotel fully booked and 2 weddings being held over the weekend. The manager who was on duty did not help or even acknowledge the people in the restaurant who was waiting so long for their breakfast without even a apology. The manager should be retrained or dismissed due to the lack of professional service provided. Our room was good but the hotel needs to find a better way to open the velux window and blind rather than a pole which is very dangerous, all so the noise with people taking when coming out of the function room into the car park waiting for taxis"

"Very nice stay, have rated before in reviews."

"I was working at an event nearby and didn’t want to stay in a hotel for 4 nights wanted a home from home and the cottage was perfect."