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Hotel Oriente

2.5 star property
Hotel with free valet parking, steps from Veracruz Cathedral

Choose dates to view prices

Photo gallery for Hotel Oriente

Property entrance
Point of interest
Lobby sitting area
Terrace/patio
Buffet
In the heart of Veracruz, Hotel Oriente offers a warm welcome with its charming terrace and convenient coffee shop. Relax with in-room WiFi or explore nearby attractions like Naval Historical Museum and Museo de la Ciudad de Veracruz.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Doble Superior

Doble Superior | In-room safe, desk, laptop workspace, iron/ironing board

Doble Superior

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Laptop workspace
Wardrobe
In-room safe
Daily housekeeping
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Laptop workspace
Wardrobe
In-room safe
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Laptop workspace
Wardrobe
In-room safe
Daily housekeeping
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Laptop workspace
Wardrobe
In-room safe
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Laptop workspace
Wardrobe
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 6
  • 3 Double Beds
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About the area

Map
Calle Miguel Lerdo 20, Zona Centro, Veracruz, VER, 91700

What's nearby

  • Veracruz Harbour - 1 min walk - 0.0 km
  • Zócalo - 3 min walk - 0.3 km
  • Veracruz Cathedral - 3 min walk - 0.3 km
  • Veracruz Aquarium - 2 min drive - 2.3 km
  • World Trade Center Veracruz - 10 min drive - 9.6 km

Getting around

  • Veracruz Central Station - 5 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 30 min drive

Restaurants

  • ‪Los Portales de Veracruz - ‬2 min walk
  • ‪Mariscos Tano - ‬2 min walk
  • ‪Gran Café del Portal - ‬3 min walk
  • ‪Restaurant Bar Regis - ‬2 min walk
  • ‪Sanborns Calinda - ‬2 min walk

About this property

Hotel Oriente

Hotel near Veracruz Cathedral
Located close to Naval Historical Museum and Museo de la Ciudad de Veracruz, Hotel Oriente provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi and a 24-hour business centre are available to all guests.
You'll also enjoy perks such as:
  • Free valet parking, plus self-parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a vending machine and concierge services
  • A computer station, tour/ticket information and 2 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 78 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free valet parking on site
  • Parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 1:00 PM for a fee: MXN 130 to 200 per person
  • A coffee shop/cafe

Restaurants on site

  • Café Oriente

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1961
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 170 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 200 per person
  • Pet fee: MXN 170 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Oriente Hotel Veracruz
Oriente Veracruz
Hotel Oriente Hotel
Oriente Suites Hotel
Hotel Oriente Veracruz
Hotel Oriente Hotel Veracruz

Frequently asked questions

Is Hotel Oriente pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 170 per pet, per night.

How much is parking at Hotel Oriente?

Valet parking is free at this property.

What time is check-in at Hotel Oriente?

Check-in start time: 3 PM; check-in end time: 1 AM.

What time is check-out at Hotel Oriente?

Checkout is at noon.

Where is Hotel Oriente located?

Located in Old Town Veracruz, this hotel is within a 5-minute walk of Veracruz Cathedral and Naval Historical Museum. Museo de la Ciudad de Veracruz and Carranza Lighthouse are also within 10 minutes. Veracruz Central Station is only a 5-minute walk.

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Hotel Oriente Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 226 out of 531 reviews
Rating 8 - Good. 167 out of 531 reviews
Rating 6 - Okay. 86 out of 531 reviews
Rating 4 - Poor. 28 out of 531 reviews
Rating 2 - Terrible. 24 out of 531 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente servicio
Stayed 1 night in Jun 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente servicio
Stayed 2 nights in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025

8/10 Good

Juana Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to tourist attractions.
Stayed 13 nights in Sep 2024

10/10 Excellent

Emile

Liked: Cleanliness, amenities, property conditions & facilities
Execelente
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good stay! The staff was friendly and the room was good. The location of the hotel was at the center of Veracruz so it was super walkable.
Stayed 1 night in Jan 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Dec 2024

4/10 Poor

Leslie

Liked: Cleanliness
Disliked: Staff & service
No respetaron la suite que había elegido mi familiar tuvo que dormir super incómodos
Stayed 1 night in Aug 2025

2/10 Terrible

Eva Palmira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo el servicio
Stayed 1 night in Aug 2025

8/10 Good

Angélica

Liked: Cleanliness, staff & service, amenities
Lo malo de este hotel, fue la regadera, le sale más a una botella al vaciar. De todo lo demás está genial, pero le sale apenas unas gotas o no se si solo sea en esa habitación. Y poca accesibilidad para extender la estancia por unas horas más.
Stayed 1 night in Aug 2025

2/10 Terrible

Alejandro Zitle

Disliked: Staff & service, property conditions & facilities
Mi experiencia en el hotel fue decepcionante. La habitación estaba en mal estado y el baño tenía un problema grave: el lavabo se desprendió. Cuando informé al personal del hotel, su reacción fue defensiva y se centraron en evitar la responsabilidad en lugar de preocuparse por la seguridad y bienestar de mi hija de 10 años. La falta de empatía y atención fue terrible.
Stayed 1 night in Aug 2025

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y ubicación
Stayed 1 night in Aug 2025

10/10 Excellent

Virginia

Liked: Amenities
Tiene buena ubicación, el personal muy amable, seguro volveré
Stayed 1 night in Aug 2025

10/10 Excellent

alaciel

Stayed 2 nights in Jul 2025

8/10 Good

María Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Buena en términos generales , las reparaciones en sus alrededores, fue demasiado incómodo
Stayed 1 night in Jul 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service
Está muy bien, solo que están haciendo obras del municipio y afecta el acceso
Stayed 2 nights in Jul 2025

8/10 Good

Neftali

Liked: Cleanliness, staff & service, property conditions & facilities
Poner pantallas de tv mas grandes
Stayed 1 night in Jul 2025

8/10 Good

JOSE RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación
Stayed 1 night in Jul 2025

6/10 Okay

Claudia E

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
La atencion del personal es muy buena y la limpieza, pero nos toco una habitacion que da a un restaurant cantina y era mucho ruido y musica alta, humedad en la habitacion y el enjarre del techo caido se veian las varillas y no hay agua caliente.
Stayed 1 night in Jul 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas hubicacion
Stayed 1 night in Jun 2025

10/10 Excellent

Sara Lariza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel con mucha historia, debió ser de los primeros en construirse. Están las instalaciones en excelente estado. Se ve que invierten mucho en su mantenimiento pues no se ve viejo. La ubicación es excelente, está a un lado de donde empieza el malecón. Como referencia, la famosa heladería "Güero güera" está abajo. La vista es excelente no importa si te toca ver el mar o te toca ver hacia la zona centro. Se puede caminar a lugares súper cercanos como los portales y la zona del malecón. Solamente tienes que cruzar una calle y ya llegaste. El personal fue muy amable y la recepción estuvo rapidísima. Tiene estacionamiento en la planta baja. Lo único mejorable fue que la regadera sí tenía agua caliente pero tardó mucho en salir. Y durante la noche hubo un par de mosquitos molestando. Sin duda nos volveremos a hospedar ahí, porque es el hotel más bonito, barato y bien ubicado, pero seremos precavidos y nos llevaremos una raquetita para matar moscos jajaja.
Habitación doble
Bonita vista
Viendo souvenirs en la zona remodelada del Malecón, que está cruzando la calle.
Stayed 1 night in Jun 2025

10/10 Excellent

Elena

Stayed 3 nights in Jun 2025

10/10 Excellent

Rogelio Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy tranquilo, el personal siempre fue muy amable
Vista del hotel
Stayed 2 nights in Jun 2025

6/10 Okay

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
EL HOTEL ESTA MUY BIEN UBICADO CERCA DE TODO Y LA HABITACION LIMPIA SIEMPRE, SOLO TIENE UN GRAN DETALLE, EL RUIDO, CERCA ESTAN DOS BARES CON LA MUSICA A TODO VOLUMEN Y TERMINAN COMO HASTA LAS 3-4 AM DEL RUIDO EXCESIVO :(
Stayed 3 nights in May 2025

8/10 Good

Elia Maria Luisa

Liked: Cleanliness, amenities, property conditions & facilities
Me gusta la ubicación, las instalaciones y habitaciones muy básicas, no me gustó que no hay agua para beber de botella sellada en el cuarto, hay afuera de garrafón y fría, la verdad esa agua no da confianza, el personal bien, me tocó del lado que da al zócalo, la verdad mucho ruido por la música y no se si se me ubicó ahí por hacer la reservación por Expedia y ser más económico, la verdad no se si volvería, gracias.
Stayed 1 night in May 2025