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"Very new and clean hotel. Room is in very good condition. Staff at check-in however was not so friendly otherwise all good"

"Really helpful front desk staff"

"Hebergement agreable avec des logements annexes et calme Chambre spacieuse Petit dejeuner copieux et trés varié Personnel present 24h /24h facilite les departs et arrivées"

"It was very convenient for a morning flight"

"Front desk staff were SUPERB. They arranged shuttle, bag-breakfast, and gave great instructions for transportation and access to airport. Excellent service."

"Zentrale Lage, gutes Frühstück.Trotz Straße, sehr ruhig geschlafen."

"Frühstück war mit ausreichend Vielfalt vorhanden. Das Persobal war sehr zuvorkommend und die Zimmer sauber und gepflegt."

"Great stay. Clean renovated rooms and pretty good breakfast. Easy access to city center, tram and bus stop right in front of hotel"

"Einfach top hotel"

" hotel was very large and seemed to have been built around the 1990s. We were informed that the pool’s heating system was broken, and the water temperature did not go above 22°C, so it was freezing cold and impossible to swim in. Bathrobes were not provided unless you paid extra for the private wellness area. The first room we were given had not even been cleaned. After speaking with the reception, they changed our room and gave us another one that was supposedly better, but unfortunately it...

"Rude and unprofessional staff, double-charged me after I’ve checked out"

"Hotel is very unique it's hipster decor all over it takes you back in time. Staff very attentive to meet your needs the room is big it's not usual for Europe comfortable bed and clean location can't be better take tram 17 in be in old town 7 minutes overall is a great place"

"Great hotel for a base in Prague"

"Family run hotel with the extra touches."

"Location excellent, large room + bath, and staff very accommodating."

"Very poor facility Small room and very small bathroom"

"Our room is cold (about 21C degree) We talk that with stuff two times But they cant resolve the problem"

"The Hermitage hotel is the definition of true luxury and hospitality while being comfortable and friendly. It is the true definition for everything great The cleanliness is unmatched by any other hotel i stayed at. The hotel is completely ecologically sound, from electricity to water preservation. The neighborhood is extremely close to many great restaurants and very easily accessible to public transportation and cabs. The staff is extremely friendly, as if they know you from before. If...