Is Palace on steps pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palace on steps?

As of 13 Aug 2025, prices found for a 1-night stay for 2 adults at Palace on steps on 19 Aug 2025 start from ฿1,578.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Palace on steps?

Self-parking is available for INR 393 per night.

What time is check-in at Palace on steps?

Check-in start time: 1 PM; check-in end time: noon. Late check-in is available during limited hours.

Does Palace on steps provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1000 per vehicle applies.

Where is Palace on steps located?

Situated on a river, this hotel is within a 10-minute walk of Dasaswamedh ghat and Kashi Vishwanath Temple. Assi Ghat and Durga Temple are also within 2 mi (3 km).

Palace on steps Reviews, Deals & Photos 2025

10/10 Excellent

devesh

13 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good place to stay

Stayed 2 nights in Oct 2024

8/10 Good

Sheila

9 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOCATION LOCATION LOCATION

Great location right on The Steps within walking distance to the Aarti Ganga although the owner will arrange a boat ride. Actually he will arrange anything you’d like.

Stayed 3 nights in Feb 2023

10/10 Excellent

DAVID

8 Dec 2023

Liked: Cleanliness, amenities, property conditions & facilities

My experiences in Varanasi have always been remarkable, but my latest stay at the Palace on the Steps truly stands out as an unforgettable stay. This gem of a Haveli nestled near the main Ghat along the sacred Ganges, offers more than just a place to stay; it is a gateway to spiritual awakening. Waking up to the serene sunrise over the holy waters from my room's balcony was a daily blessing, infusing each morning with tranquility and awe. The heart of the Palace on the Steps lies in its impeccable management and staff. Their efficiency, attentiveness, and warmth created an environment of comfort and ease. Ajay, the ever-ready and eager manager, exemplified hospitality, swiftly addressing any concerns with a personal touch. The culinary delights at the Palace on the Steps restaurant were another highlight of my stay. Dining at the rooftop restaurant became a cherished ritual, with each meal a delightful exploration of flavors. Additionally, the prompt and thorough laundry service added a layer of convenience to my experience. Housekeeping kept my room very clean and tidy throughout my stay. Plenty of water, toiletries, and making sure everything was in its place further made me feel welcome.

Stayed 3 nights in Nov 2023

2/10 Terrible

Panneerselvam

26 Jun 2023

Disliked: Property conditions & facilities, room comfort

A big disappointment of stay..

Please check the rooms before checking in.. and paying the rooms..i have been given a room in the terrace and it is really not worth for the charges paid..

Stayed 5 nights in Jun 2023

10/10 Excellent

Renate

22 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Prime location in the center of the Ghat Road right on Ganga. Ekant Kashi room is small but lovely with balcony overlooking the river. Rising sun shines right into the bed. Clean and wonderful service. Access to hotel by walking only, like many others in this area.

Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

22 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was outstanding. All of the staff couldn't have been more helpful. Definitely a unique hotel and and perfect right next to the water.

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

19 Jan 2020

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

10 Jan 2020

Disliked: Cleanliness, staff & service

Stayed 2 nights in Nov 2019

8/10 Good

Russell

11 Dec 2019

Liked: Staff & service

Heart of City

Location, location, location. Located on Ganges at Ghats. Hotel arranged transportation to and from airport. Hotel is a little worn but comfortable. Would stay here again.

Stayed 1 night in Dec 2019

8/10 Good

Sumantra

13 Sep 2019

Liked: Cleanliness, staff & service

Besdide the river. About 500 m walking distance from the main road. No other vehicles can go in these lane. Though hotel staff can cooperate in bringing the luggage.

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

16 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2019

8/10 Good

Judith

16 Mar 2019

Liked: Cleanliness, staff & service, room comfort

Adventure on the Ganges

With Palace on Steps, it’s all about the location. Yoy will be right in the Ganges. You must accept that you are in a holy city with a lot of poverty but also a lot of soul. The people are so warm, wonderful and helpful but staying there presents many challenges. It is not for everyone. Walking back and forth to the “ main” road is treacherous and the steps down to the river are flat out dangerous. Having said that, I am in my 60s and this was one of the most memorable weeks of my life. The little restaurant has simple but good food, AND they serve beer:) I am now in a very fancy 5 Star Hotel in Delhi but I miss Palace on Steps. The little streets are not clean but I miss the cows, monkeys, parrots and the fabulous little shops in the ghats. Palace is not for everyone but if you have a sense of adventure, stay there. Ricky and others were amazingly hospitable. The Ganges will flow into your heart!!!!!

Stayed 6 nights in Mar 2019

10/10 Excellent

MURIEL

9 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vue magnifique sur le Gange de la chambre

Une localisation parfaite. Accès direct sur les Chats. Idéal pour admirer le Gange et son environnement. Très proche du centre. Les chambres avec balcon permettent d'avoir une vue incroyable. Terrasse sur le toit protégée des singes! Attention les Rickshaw be peuvent pas aller jusqu'à l'hôtel. Les employés sont très disponibles.

Stayed 4 nights in Jan 2019

8/10 Good

Marta, Seattle, US

25 Feb 2019

Liked: Staff & service

The location is great. Not only it takes about 2 minutes to get to the river, the property has a great terrace to relax, have dinner or drinks and watch the river and activity on the ghats. Some of the rooms have river view as well. The location could not be better. The staff is very helpful, ready to assist with information and schedule activities. We booked a sunrise boat ride and a full day walking tour and both were amazing. Now for the not so great. If you're expecting a Western style level of amenities, you will not find it here, so it depends on your expectations. The rooms have showers but Indian style, which means no cabin or curtain. There is always hot water and there is an overhead shower (which is not always the case in India). If you can deal with that, I highly recommend this hotel.

Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

15 Feb 2019

Liked: Staff & service

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

9 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities

First, the reception is very friendly. The hotel, which dates from 1665 and is in a palace facing the Ganges. The best room is probably nr 305. Breakfast is fine (corn flakes, toasts, fruits, boiled eggs and the usual Indian warm dishes). The view on the river is excellent. To access the hotel (which also bears the name Elena), you can climg the stairs from south of Munshi Ghat either direction Shiva Hotel then you turn right or direction Elena Hotel then you turn left. From the city, it's longer and more complex. Take a compass and head East from a point named Lahiri Mahasaya Samadhi. It's a small lane where only pedestrians, bikes - and sacred cows - can enter. It's about 150-200m. Follow Shiva, Elena or Palace on Steps signs. Near the hotel, you'll cross an alley with a few "Western" restaurants and tourist stores. Thrre's even a cake shop in the same street, which runs N-S parallel to the river. There are monkeys that play on the hotel terraces and in a big tree (the tree is a useful landmark from the ghat). In short, a good hotel with a great view and fine service.

Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

3 Feb 2019

Liked: Cleanliness, staff & service, room comfort

Riverside means dogs barking But river view room and restaurant is strong reason to stay 3-day-staying varanasi is very comfortable Except for poor hot shower

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

12 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

주요 가트에서 매우 가까운 위치에 자리해서 관광하는데 있어서 굉장히 큰 이점이 있습니다 또한 한국분들은 본 호텔 주변으로 보편적으로 이용하시는 철수카페, 선재카페 등이 위치하고 있으니 참고하시면 좋을 듯 합니다 루프탑 레스토랑 또한 훌륭합니다 온수 등 전반적인 시설 이용 또한 불편함이 없었으며 직원들 또한 친절합니다 허나 일부 예민하신 분들은 객실 상태에 따라 조금 불편함을 느낄 수도 있겠으나 큰 문제는 느끼지 못 했습니다

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

6 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

23 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Super staff! They helped us by showing around the pathways and shops to taking us to a very good physician nearby. Very friendly and accommodating to our needs. Place is well located on the ghats, simple, clean. Great river views. Breakfast also good.

Stayed 3 nights in Dec 2018

4/10 Poor

nayoung, korea

20 Dec 2017

Liked: Property conditions & facilities

Disliked: Room comfort

갠지즈강

강변바로옆에 위치해있어서 전망은 좋았는데 골목에서 찾아가기는 어디든 강변이면 모두 찾기어려울듯합니다. 오토릭샤에서 내려서 맵스미로 약15분정도 걸어가야 찾을수있읍니다. 철수네분식점에서 가까워서 철수네집에서 한식을 먹었습니다. 보트투어시 아주 좋은위치였지만 전망빼고는 그주변은 다 그렇듯이 상태는 그닥 좋지않습니다.

Stayed 2 nights in Nov 2017

6/10 Okay

Subir, Kolkata

5 Oct 2017

Liked: Staff & service

Great river view

Strongest point is it's location. Not good for elderly because it's 1 km walk from main road and a steep climb of 50 steps from ghat. Food is good. Staff very helpful. AC and electricity is terribly bad. Frequent disruption of AC expected. View from rooms is great.

Stayed 3 nights in Sep 2017

10/10 Excellent

marian

15 May 2017

Liked: Cleanliness, staff & service, room comfort

Recommend for its location.

Fabulous old building overlooking the Ganges. We were given the two best rooms as hotel was quiet. Amazing views & location. Rooms & bathroom quite tired, but if improved the hotel would be much more expensive. Staff very helpful. Food fantastic & served in a prime spot overlooking the Ganges. Network of narrow lanes to get to the hotel from the main road. Help given to carry our bags to the hotel avoiding motorbikes & the odd cow on the way.

2/10 Terrible

Lala

7 Apr 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth paying the room charge. 宿泊費の値全くなし

I paid the most expensive charge for the room during the trip in India. Because the pictures of the site were so beautiful. But the room was totally different, filthy, an electric outlet was high on a wall and broken, I had to go to the restaurant room to charge in the middle of the night. The only good thing was a location. サイトの写真に騙されました。インドの旅行で一番高い部屋でしたが、部屋は汚い、高くてもエアコンもない、電源は壁の高いところにあり、どうやって充電できるのと言った感じで、しかも壊れている。直してと頼んでも直ってなくレストランで充電。最悪な宿でした。

8/10 Good

YS, Seoul. Korea.

25 Mar 2017

Liked: Staff & service

Disliked: Cleanliness, room comfort

Very good to see The Ghat and Ganges River.

Perfect location to take a look and get to the Ghat and River. People are very kind and helpful. Hot shower and A/C are available. River viewing room has many flying bugs and a monkey got into my room through open door to Balcony and take my foods. hahaha. Have fun with bugs gecko rizard and monkey!!! One big problem was my big baggage could not be trolled myself coz too long, narrow and dirty corridor from the circle.

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