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"My stay was during the winter storm on Jan 25. It was a wonderful stay!! All - really all - of the staff were helpful, pleasant and friendly! The breakfast was beyond expectations! Waffles were the best! The Manager was checking in with guests to make sure we were taken care of if we needed anything. And he was very appreciative of his team:). Oh and the bar was great and also very friendly! Food was outstanding."

"-"

"We did not stay due to the condition of the rooms. Upon arrival the entry way and lobby was unswept with what looked like construction dust, in addition to some older dog poop outside. Then after we entered one of the rooms, one was dirty. Blood stains, large yellow pee stain and hair on the duvet. The A/C cover was accidentally knocked off (not broken) and it was obvious it had not been cleaned in a long while and has animal feces in it. In the second room had a light in the bathroom chirped...

"The room was great and their airport shuttle was right on time. "

"The staff at this Craftsman Inn are the stars at a great facility! Each and every one there is eager to make your stay the very best and they succeed! Whether it’s the Front Desk, the breakfast area, or simply needing special accommodations, if they are able to make it happen, they will! The property also has a wonderful restaurant on site plus access to a variety of stores in the immediate area. While we live within 50 miles of the Inn, I’m already thinking of reasons to return for...

"Stayed at the Tru Liverpool many times. Always a great stay. Quality breakfast, spotless rooms, great shower pressure and daily room cleaning if you want. Great amenities in the area. "

"Our rooms were beautiful !! They were nicely warmed for us with easy dials to find for any changes! Had everything one needed (closet, lovely bath, comfy bed) for a great nights sleep !!"

"Beautiful hotel and room. Staff was friendly and welcoming. The room was clean and the hotel is right next to the mall and restaurants "

"Lovely Old hotel"

"Very welcoming and warm. My room was amazing "

"Equipe atenciosa e ótimo quarto! "

"Exactly what I needed for my overnight stay."

"Brief. Familiar with this Hilton. Just enough variety for free breakfast. Parking great. "

"Everything is as good as expected staff has been great "

"Newly renovated hotel and courteous staff made our stay five stars. "

"friendly staff, clean room"

"Great place to stay for families "

"Yes"

"We always stay here when traveling through Syracuse - always a welcome stop on our roadtrips. The room was very clean and the bed was exceptionally comfortable. Helpful and upbeat staff as well. Thanks for another great stay!"

"Room was clean and comfy. I would definitely stay again. "