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Hotel Puerta del Sur

3.5 star property
Riverside Valdivia hotel connected to the convention centre, steps from Rio Cruces Bridge

Choose dates to view prices

Photo gallery for Hotel Puerta del Sur

Front of property – evening/night
Property video
Bar (on property)
Lobby sitting area
Sun deck
Located close to Rio Cruces Bridge and Pedro de Valdivia Bridge, Hotel Puerta del Sur provides a free breakfast buffet, a marina and a terrace. For some rest and relaxation, visit the sauna or the 3 hot tubs. Enjoy the gym, as well as activities, such as kayaking, fishing and boat tours. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a coffee shop/cafe and a garden.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Pool
  • Gym
  • Breakfast included
The current price is ฿2,948
฿2,948 total
24 Nov - 25 Nov

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior King

Superior King | In-room safe, desk, laptop workspace, blackout curtains

Superior King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Shower/bath combination
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | In-room safe, desk, laptop workspace, blackout curtains

Superior Twin

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Shower/bath combination
  • 30 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Shower/bath combination
  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King con Terraza

Superior King con Terraza | In-room safe, desk, laptop workspace, blackout curtains

Superior King con Terraza

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Shower/bath combination
  • 30 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin with Terrace

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin with Terrace

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Shower/bath combination
  • 30 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Twin

Junior Suite Twin | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite Twin

Highlights

Heating
Free cots/infant beds
Dining table
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Superior With Garden View

In-room safe, desk, laptop workspace, blackout curtains

Room Superior With Garden View

  • 28 sq m
  • Sleeps 3

View all photos for Room Superior

In-room safe, desk, laptop workspace, blackout curtains

Room Superior

  • 28 sq m
  • Sleeps 3

View all photos for Room Superior With View

In-room safe, desk, laptop workspace, blackout curtains

Room Superior With View

  • 28 sq m
  • Sleeps 2

View all photos for Room Superior With View

In-room safe, desk, laptop workspace, blackout curtains

Room Superior With View

  • 28 sq m
  • Sleeps 2

View all photos for Suite With Garden View

In-room safe, desk, laptop workspace, blackout curtains

Suite With Garden View

  • 35 sq m
  • Sleeps 2
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About the area

Map
Los Lingues 950 Isla Teja, Valdivia, Los Lagos, 5090000

What's nearby

  • Rio Cruces Bridge - 3 min walk - 0.3 km
  • Costanera Arturo Prat - 2 min drive - 1.3 km
  • Valdivia Square - 2 min drive - 1.3 km
  • Casino Mundo Dreams - 2 min drive - 1.6 km
  • Cervecería Kunstmann - 3 min drive - 2.7 km

Getting around

  • Antilhue Station - 40 min drive
  • Valdivia (ZAL-Pichoy) - 29 min drive

Restaurants

  • ‪La Bota Brewrestaurant - ‬7 min walk
  • ‪Bar Bundor - ‬13 min walk
  • ‪Café Haussmann - ‬14 min walk
  • ‪Bar Mia - ‬14 min walk
  • ‪Otto Sandwich - ‬15 min walk

About this property

Hotel Puerta del Sur

Hotel near Rio Cruces Bridge
Located close to Pedro de Valdivia Bridge and Parque Saval, Hotel Puerta del Sur provides a free breakfast buffet, a marina and a terrace. For some rest and relaxation, visit the sauna or the 3 hot tubs. Enjoy the gym, as well as activities, such as kayaking, fishing and boat tours. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • A seasonal outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, a local area shuttle and a paddleboard on-site
  • A banquet hall, a computer station and a nature reserve
Room features
All guest rooms at Hotel Puerta del Sur offer perks, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, free infant beds and heating

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Exterior

Hotel Marina Villa del Rio

  • Pool
  • Free WiFi
  • Restaurant
  • Gym
8.4 out of 10, Very good, 78 reviews
The price is ฿3,014
฿3,014 total
2 Nov - 3 Nov
Hotel Marina Villa del Rio

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 3 hot tubs
  • Bicycle cleaning area
  • Bicycle tours
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Gym
  • Kayaking
  • Paddleboard
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Dining table
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Dock
  • Garden
  • In a nature reserve
  • Marina
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Espresso maker
  • Limited room service

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 53500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CLP 53500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from December to March
Pool access available from 10:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Puerta del Sur
Hotel Puerta del Sur Valdivia
Puerta del Sur
Puerta del Sur Valdivia
Hotel Puerta Sur Valdivia
Hotel Puerta Sur
Puerta Sur Valdivia
Hotel Puerta del Sur Hotel
Hotel Puerta del Sur Valdivia
Hotel Puerta del Sur Hotel Valdivia

Frequently asked questions

Does Hotel Puerta del Sur have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Puerta del Sur?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Puerta del Sur on 24 Nov 2025 start from ฿2,947.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Puerta del Sur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerta del Sur?

Self-parking is free at this property.

What time is check-in at Hotel Puerta del Sur?

Check-in begins at 3 PM.

What time is check-out at Hotel Puerta del Sur?

Checkout is at noon.

Where is Hotel Puerta del Sur located?

Situated on the riverwalk, this hotel is within a 15-minute walk of Rio Cruces Bridge and Parque Saval. Pedro de Valdivia Bridge and Casino Mundo Dreams are also within 1 mi (2 km).

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Reviews

Hotel Puerta del Sur Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 64 out of 114 reviews
Rating 8 - Good. 38 out of 114 reviews
Rating 6 - Okay. 10 out of 114 reviews
Rating 4 - Poor. 1 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

Reviews

10/10 Excellent

niall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, bucolic location in the midst of a beautiful estuary. Most likely the best accommodation in Valdivia
Stayed 2 nights in Mar 2025

10/10 Excellent

Todd

Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful time at the hotel. The front desk was extremely helpful with Resturant suggestions and making reservations. It’s very easy to walk to the town.
Stayed 1 night in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at breakfast was very accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

6/10 Okay

Joseph

Liked: Staff & service, amenities
The property is dated and should be graded. Location is fine, but the price you pay is not worth it.!
Stayed 1 night in Feb 2025

8/10 Good

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia lies again! This is a nice clean property with nice sized rooms, wide hallways and wooded area surrounding property and plenty of free parking. No business center, bellman,or concierge. This is a solid 3 star hotel and it is fine. Why Expedia overrates this hotel is very misleading. Nicest part is the checkin desk has young university staff attending hotel mgmt school and actual try to help guests. Very refreshing!
Stayed 2 nights in Aug 2024

10/10 Excellent

claudia

Liked: Cleanliness, amenities, property conditions & facilities
Very good experience. The building is very clean , ​Fantastic, ​Exceptional Service: The staff, especially front desk is incredibly welcoming and attentive from check-in to check-out. ​my room was spacious, and very quiet. only the first day event Inacap the music is very incomfortable ​Location is perfect—within easy walking. We had a wonderful time
Stayed 2 nights in Oct 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ok
Stayed 1 night in Oct 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre es un agrado alojarse en Puerta del Sur. Desde las chicas de recepcion y el apoyo de Joaquin..todos son un 10. Las instalaciones son bellisimas. Lo unico que no me gustó, fue los ventanales para salir a la terraza de la habitación estan dañados pero se ve que hace tiempo estan en esa condición.
Stayed 8 nights in Sep 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

Agustina

Liked: Cleanliness, amenities, property conditions & facilities
La atención y el hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant and amenities. In a good location near to Valdivia.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and area. Many places to eat close by and an easy drive to the center of Valdivia.
Stayed 2 nights in Mar 2025

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, room comfort

Lugar muy acogedor.

El hotel es genial, sus instalaciones y su entorno es único. Quizás deben tener una mayor variedad en la carta del restaurante y tener una precios más competitivos con otros locales de la ciudad. En cuanto al muelle se recomienda poner letreros de advertencia en la zona donde hay humedales para los niños que no conocen esa zona.
Stayed 2 nights in Feb 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jewel in Valdivia

Lovely hotel. The restaurant is great and you can get private expeditions on the river from the hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens, comfortable room, lovely staff, great swimming pool, fabulous food. In 5 weeks travelling it's the best hotel I have stayed in (out of 12)!
Stayed 4 nights in Feb 2025

6/10 Okay

JUAN

Liked: Cleanliness
Las habitaciones no tienen aire acondicionado, el personal no tiene información concreta de los servicios del hotel así como el procedimiento para hacer uso de las instalaciones, las duchas son antiguas y súper incómodas
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
El hotel es muy lindo, pero en la habitacion habia feo olor (como a humedad ... la verdad, estuvimos dos noches y ni avise ... no era super terrible, pero restaba). La vista muy linda, los espacios exteriores hermosos!! El bar muy lindo con fogones para disfrutar en dias frios.
Stayed 2 nights in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
The hotel was nice, but there was stains on the carpet and not very many in amenities. The tile in the bathrooms were cracked in need of repair. It’s certainly overpriced for what you get.
Stayed 1 night in Feb 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tranquilo, muy buenas habitaciones, personal del hotel muy atento y dispuesto a atender los requerimientos de los huespedes. El hotel esta lejos de la zona turistica a pie (20min caminando). Pero en auto o Uber, a 5 min.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Vacations

Very good hotel, very conveniently located near a mangrove area, for bird watching
Stayed 2 nights in Jan 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is spectacular, great location, great food great, beautiful!
Stayed 1 night in Dec 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel interesante, cuartos grandes, acceso a rio, fire pitts, piscina exterior, jardines. Hotel muy agradable. Senti el restaurante un poquito carro comparado con otros lugares, especialmente el bar. Pero a parte de eso, todo estuvo muy bien
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel for the price.
Stayed 1 night in Dec 2024

8/10 Good

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Oct 2024