Outdoor pool

Reviews of Hyatt House Vacaville

3 out of 5
Hyatt House Vacaville
2481 EAST MONTE VISTA AVENUE, Vacaville, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 102 out of 117 reviews" "
Rating 8 - Good. 6 out of 117 reviews" "
Rating 6 - Okay. 3 out of 117 reviews" "
Rating 4 - Poor. 1 out of 117 reviews" "
Rating 2 - Terrible. 5 out of 117 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

thomas

Liked: Amenities
I wish I could have a room where dogs don’t or haven’t stayed. I’m allergic.
Stayed 1 night in May 2024
Response from Customer Service on 13 May 2024
Thomas, we empathize with your concern about allergies to furry friends, and we understand this may have affected your stay. We want to assure you that we do have designated rooms that are kept pet-free. In future bookings, we kindly ask you to notify us in advance about such requirements, and we will do our utmost to accommodate your needs. Your comfort and well-being are our top priorities.

8/10 Good

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thing was fine just some problems checking in.
Stayed 1 night in May 2024
Response from Customer Service on 11 May 2024
Thomas, thank you for choosing Hyatt House Vacaville and bringing up the matter about check-in. We assure you that we prioritize offering seamless experiences to our guests, and your feedback is valuable to us. We're glad that other aspects of your stay were satisfactory. We look forward to welcoming you back.

10/10 Excellent

Sa, Sacramento

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the kitchenette and big sofa area. Comes fully stocked
Stayed 2 nights in May 2024
Response from Customer Service on 10 May 2024
Sa, we are delighted to hear that you enjoyed your stay at Hyatt House Vacaville. Our well-equipped kitchenettes and spacious sofa areas are indeed a hit with our guests. Thank you for sharing your positive experience and we hope to see you again soon.

10/10 Excellent

paul

Travelled with family
Beautiful property, near alot
Stayed 1 night in Apr 2024
Response from Customer Service on 5 May 2024
Thanks for the perfect rating, Paul!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt House Vacaville.Have a wonderful day!

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Customer Service on 5 May 2024
Thank you for taking the time to leave this wonderful rating, Amina! We hope to see you again soon at Hyatt House Vacaville so we can share yet another amazing experience!

10/10 Excellent

joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. The hotel is clean and modern
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Joanne, it's splendid to hear you found the Hyatt House Vacaville to be refreshingly neat and contemporary. We are also thrilled to know our team members provided friendly and supportive service during your stay. We eagerly await your next visit.

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice safe quiet area around industrial community.
Stayed 2 nights in Apr 2024
Response from Customer Service on 24 Apr 2024
Christy, it brings us immense joy to know that you appreciated your stay at Hyatt House Vacaville. Our location in a peaceful and secure neighborhood is something we are proud of. We are eager to welcome you back upon your next visit.

10/10 Excellent

Walter, RED BLUFF

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Rooms are laid out well. Breakfast is really good! Highly recommend.
Stayed 2 nights in Apr 2024
Response from Customer Service on 24 Apr 2024
Walter, thank you for sharing such wonderful feedback about your experience at Hyatt House Vacaville. We're thrilled you enjoyed your stay, appreciated our well-designed rooms, and savored our breakfast. It's heartening to hear your high recommendation. We eagerly await your return visit!

10/10 Excellent

Vincent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfy will definitely stay here again!
Stayed 2 nights in Apr 2024
Response from Customer Service on 15 Apr 2024
Vincent, it's outstanding to hear you found Hyatt House Vacaville to be clean and comfortable. Your kind words and intent to return are highly appreciated. Our team members await the pleasure of welcoming you back.

10/10 Excellent

LaRoy

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
LaRoy, it's fantastic to hear you had a great stay at Hyatt House Vacaville! We truly appreciate you taking the time to rate your experience and hope to have the pleasure of welcoming you back in the future.

8/10 Good

Anika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for one night, very clean very friendly staff.
Stayed 1 night in Apr 2024
Response from Customer Service on 12 Apr 2024
Anika, it's great to know that your stay at the Hyatt House Vacaville was satisfying, marked by the cleanliness of our property and the warm endeavors of our team members. We appreciate your feedback and look forward to welcoming you back soon.

10/10 Excellent

Jacobo A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful facilities!!!
Stayed 1 night in Apr 2024
Response from Customer Service on 11 Apr 2024
Jacobo, it's a joy to hear you appreciate the aesthetics of Hyatt House Vacaville! We continually strive to provide remarkable spaces for our guests to enjoy. Thanks for sharing your glowing review. We hope to host you again soon.

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful rooms.
Stayed 1 night in Apr 2024
Response from Customer Service on 11 Apr 2024
Thomas, it's wonderful to learn that you had a terrific experience at Hyatt House Vacaville. It's particularly pleasing that our team members provided excellent service and you found our rooms to be splendid. We anticipate your return for another fantastic stay.

10/10 Excellent

Victor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything the service was perfect
Stayed 2 nights in Apr 2024
Response from Customer Service on 8 Apr 2024
Victor, it's fantastic to hear that you had such an enjoyable stay at Hyatt House Vacaville. We're thrilled that you appreciated our impeccable service. Thank you for sharing your positive experience and we hope to welcome you back in the near future!

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 1 night in Apr 2024
Response from Customer Service on 8 Apr 2024
Jesus, the team at Hyatt House Vacaville is delighted to hear that you had an awesome experience with us. We strive to provide exceptional experiences for our guests and it means a lot when we hit the mark. We're looking forward to welcoming you back on your next visit. Thank you for choosing our hotel.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Customer Service on 8 Apr 2024
Brandon, thank you for sharing your experience at Hyatt House Vacaville. We're thrilled to know you enjoyed the cleanliness of our accommodation. We look forward to hosting you again in the future.

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and breakfast.
Stayed 1 night in Apr 2024
Response from Customer Service on 8 Apr 2024
Thomas, we're pleased you enjoyed your stay at Hyatt House Vacaville. It's delightful to hear that you had a positive experience with our spacious accommodations and breakfast. We look forward to welcoming you back in the future.

10/10 Excellent

Michael

Stayed 1 night in Apr 2024
Response from Customer Service on 27 Apr 2024
Michael, it's fantastic to see your maximum rating for Hyatt House Vacaville! We trust you had an exceptional stay. Would you be willing to share specific aspects of your visit sometime? We appreciate your support and hope to see you back soon. Safe travels!

10/10 Excellent

Pinkie, North Las Vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were energy efficiently designed.
Stayed 3 nights in Apr 2024
Response from Customer Service on 7 Apr 2024
Pinkie, it's truly wonderful to know you appreciated the environmentally-friendly design of Hyatt House Vacaville's rooms. It reassures us that our commitment to playing a role in the sustainability movement is being noticed. Thank you for choosing to stay with us, and we hope to welcome you back again soon.

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great breakfasts
Stayed 3 nights in Mar 2024
Response from Customer Service on 26 Mar 2024
Donald, it's wonderful to hear that you appreciated the cleanliness and the breakfast offerings at Hyatt House Vacaville. We strive to provide a top-notch experience for all our guests. Thank you for choosing us for your stay. We hope to welcome you back in the near future.

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
I’’ll be back
Stayed 2 nights in Mar 2024
Response from Customer Service on 26 Mar 2024
Thanh, it's wonderful to hear that you plan on returning to Hyatt House Vacaville. We eagerly anticipate your future visits and the chance to provide the same high level of service that you've come to expect from us. Safe travels until we meet again.

8/10 Good

Fabienne, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Clean new and modern But we found 2 Fruit loops in the hideaway bed—eww. And the fire alarm went off and made us all exit our rooms at 10pm…not the most pleasant experience! But luckily it was a false alarm and we all went back to our rooms!
Stayed 1 night in Mar 2024
Response from Customer Service on 25 Mar 2024
Fabienne, we're thrilled to hear you appreciated the contemporary design of Hyatt House Vacaville. It's unfortunate you had an unusual incident with your bed and an unexpected disruption in the evening. We appreciate your understanding during the false alarm. Measures have been implemented to prevent such matters in the future. We hope to deliver an even more enjoyable stay next time. Safe travels until then.

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some guests had dogs that were barking in the lobby and was a bit annoying.
Stayed 3 nights in Mar 2024
Response from Customer Service on 19 Mar 2024
Paula, thank you for sharing your experience at Hyatt House Vacaville. We're glad to hear you appreciate our pet-friendly policy, though we totally understand the discomfort caused by their noise in public areas. It's something we continually strive to manage, aiming to balance every guests' comfort. We value your feedback and look forward to welcoming you back so we can provide an even more pleasant stay.

10/10 Excellent

Kody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 20 Mar 2024
Kody, thank you for your top rating of Hyatt House Vacaville. We're thrilled to have met your expectations and we hope to welcome you back in the near future. Have a wonderful day!

8/10 Good

BREEANA, Santa Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we needed and the rooms were very clean and comfortable. We enjoyed the easy parking and the breakfast that was provided with our stay.
Stayed 2 nights in Mar 2024
Response from Customer Service on 18 Mar 2024
Breeana, we appreciate your positive feedback about Hyatt House Vacaville. We're thrilled to hear that you found our rooms clean and comfortable, enjoyed the accessible parking, and appreciated the included breakfast. We hope to have the pleasure of welcoming you back on your future travels.

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff. Building and rooms are clean. The rooms are a nice size at great prices. The breakfast was actually worth attending. Usually free breakfast means subpar dining experience for free.
Stayed 1 night in Mar 2024
Response from Customer Service on 17 Mar 2024
Brian, it's delightful to hear that you appreciated the professionalism of our team members at Hyatt House Vacaville. We strive to maintain cleanliness in both public areas and guest rooms, and are glad it met your standards. Thank you for highlighting our spacious rooms and attractive rates as well. It's rewarding to know you found our complimentary breakfast experience enjoyable, exceeding typical expectations. We certainly look forward to hosting you again in the future.

4/10 Poor

LaRoy

Stayed 1 night in Mar 2024
Response from Customer Service on 6 Apr 2024
We appreciate the feedback, LaRoy.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

6/10 Okay

Kian

Stayed 1 night in Mar 2024
Response from Customer Service on 6 Apr 2024
Kian, thank you for taking the time to rate your stay. We're sorry to hear that your experience did not fully meet your expectations. We'd appreciate any additional feedback you may have to assist us in offering an improved guest experience in the future.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very comfortable room, my grandson loved getting breakfast every morning.
Stayed 9 nights in Dec 2023
Response from Customer Service on 15 Mar 2024
Nancy, it's fantastic to hear your experience at the Hyatt House Vacaville met your expectations. We're thrilled your grandson enjoyed the breakfast and that you found our rooms to offer optimal comfort. Our team members take great pride in providing warm, friendly service. Looking forward to welcoming you and your grandson again on your next visit.

2/10 Terrible

Lana

Stayed 3 nights in Mar 2024
Response from Customer Service on 4 Apr 2024
Lana, it's regrettable to learn that your recent experience did not meet expectations. Without specific details, it's challenging to address your concerns directly. However, we highly value your feedback and are committed to enhancing our guest experiences. We hope for another opportunity to deliver a more enjoyable stay in the future.

10/10 Excellent

Maria, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Front desk is very helpful and friendly. Complimentary breakfast is a plus perk. It will be my favorite hotel when in the area visiting family.
Stayed 1 night in Mar 2024
Response from Customer Service on 13 Mar 2024
Maria, it's delightful to hear that Hyatt House Vacaville has become your favorite when you're in town visiting family. Your words on our cleanliness, personable front desk team members, and appreciated complimentary breakfast truly brighten our day. We can't wait to welcome you back on your next family visit.

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Mar 2024
Dave, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hyatt House Vacaville!

2/10 Terrible

Marcelino

Stayed 2 nights in Feb 2024
Response from Customer Service on 31 Mar 2024
We appreciate your feedback, Marcelino.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 6 Mar 2024
Anthony, it's wonderful to see your perfect score for Hyatt House Vacaville. We're thrilled you enjoyed your stay and can't wait to welcome you back. Your satisfaction means everything to our team. Safe travels until we meet again.

10/10 Excellent

Miguel, Cerritos

Business traveller
Liked: Amenities, property conditions & facilities
Beautiful place and very nice staff. Restaurant and bar is great.
Stayed 1 night in Mar 2024
Response from Customer Service on 2 Mar 2024
Miguel, thank you for your wonderful feedback about the Hyatt House Vacaville. We're thrilled to hear that our beautifully designed spaces delighted you and that our team members exceeded your expectations. It's great to know you also enjoyed our onsite restaurant and bar. We are already looking forward to your next stay with us.

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great find! Beautiful, nice rooms staff is very friendly. Glad we found this hotel. Close to my grandson in the Airforce. We all stay here when we are in town.
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Feb 2024
Esther, it's wonderful to hear your stay at Hyatt House Vacaville was a delightful experience. We're pleased that our establishment's aesthetic and welcoming team members contributed to your enjoyment. Your family's continued patronage, especially during your visits to your grandson, is greatly appreciated. The Hyatt House Vacaville looks forward to welcoming you again in the future.

10/10 Excellent

Fatima

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly employees. Super clean and quiet! Finding parking was easy.
Stayed 1 night in Feb 2024
Response from Customer Service on 21 Feb 2024
Fatima, your kind words about the Hyatt House Vacaville are greatly appreciated! We're thrilled that you enjoyed our attention to cleanliness, tranquility, and the convenience of parking. Also, our team members are sure to feel encouraged by your compliments. We look forward to hosting you again soon!

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Jan 2024
Response from Customer Service on 13 Feb 2024
Angel, thank you for your uplifting review. We're pleased to hear you had a pleasant stay at Hyatt House Vacaville. Our team appreciates your feedback and we hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Karla, Boardman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's been one of the best hotels we've stayed in the area. The property conditions are an A . The staff was really nice and helpful. We are definitely staying here again.
Stayed 1 night in Feb 2024
Response from Customer Service on 12 Feb 2024
Karla, it's wonderful to read about your positive experience at Hyatt House Vacaville. We're delighted that you enjoyed our well-maintained property and found our team members to be nice and helpful. Your plans to return are the highest compliment and we are excited to host you again in the future.

10/10 Excellent

Melissa, FRESNO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Jan 2024
Response from Customer Service on 4 Feb 2024
Melissa, it's wonderful to hear that you had a positive experience at Hyatt House Vacaville. Our team members strive to uphold the highest level of service, and we're glad to hear they were successful in their efforts. We appreciate your lovely feedback and look forward to your next visit.

10/10 Excellent

Janelle

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Customer Service on 5 Feb 2024
Thanks for the fantastic rating, Janelle!It's outstanding we could exceed your expectations during your stay at Hyatt House Vacaville. We're all looking forward to your next stay with us.

10/10 Excellent

devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and very friendly staff
Stayed 1 night in Jan 2024
Response from Customer Service on 29 Jan 2024
Devon, it's great to hear you enjoyed your stay at Hyatt House Vacaville. We're thrilled you appreciated our inviting rooms and highly sociable team members. Thanks for sharing your experience, and we're looking forward to seeing you again!

10/10 Excellent

frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice property with a great dining area. 5 stars.
Stayed 1 night in Jan 2024
Response from Customer Service on 29 Jan 2024
Frederick, it's great to hear that you appreciated the cleanliness and comfort of Hyatt House Vacaville. We're pleased that our dining area also met your expectations. Thank you for your excellent review, we look forward to welcoming you back in the near future.

10/10 Excellent

Leona K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time for me to stay at a Hyatt property and I was pleased and impressed with my room and the facility. The room and property were very modern and clean. I would stay at another Hyatt property again.
Stayed 1 night in Jan 2024
Response from Customer Service on 21 Jan 2024
Leona, it's wonderful to hear about your positive experience at Hyatt House Vacaville! We are delighted that you found the room and our premises up-to-date and immaculate, making your stay enjoyable. With such a great first experience, we're confident you'll choose a Hyatt property for your future travels. Your satisfaction is our goal, and we look forward to welcoming you back. Safe travels.

10/10 Excellent

robb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hyatt House
You know I was pleasantly surprised with this hotel I never been to one before but when we got there the lady at the front desk was very nice and pleasant We got to our room it was very cozy The bed was nice It was comfortable The room was quite spacious. The free breakfast in the morning had lots of choices and it was very tasty. The Hyatt House will definitely be my hotel of choice from now on.
Stayed 1 night in Jan 2024
Response from Customer Service on 16 Jan 2024
Robb, it's delightful to read your positive remarks about your stay at Hyatt House Vacaville. We love hearing how our warm reception, cozy rooms, and scrumptious complimentary breakfast helped enhance your experience. We’re thrilled to be your hotel of choice and look forward to your future visits!

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on 9 Jan 2024
Thanks for the great rating!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hyatt House Vacaville soon, we'd love to have you back!

10/10 Excellent

Lanisha

Stayed 1 night in Jan 2024
Response from Customer Service on 28 Jan 2024
Thank you for the amazing rating, Lanisha!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt House Vacaville soon!Thanks again for leaving your feedback!

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 13 Jan 2024
Candace, it's wonderful to hear that your stay at Hyatt House Vacaville was highlighted by a top-rated experience. We appreciate your clear satisfaction and look forward to your return visit. Thank you for choosing us and see you next time!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 13 Jan 2024
Anthony, thank you for choosing Hyatt House Vacaville and rating us highly and your feedback is greatly appreciated. We're delighted that your experience was positive and we hope to have the pleasure of serving you again in the future.

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice visit. We would have appreciated a slightly larger bar menu, but we found something we enjoyed. The only odd thing was that we couldn't get a receipt for our stay since we booked through Expedia - even though we had food charges billed to our room.
Stayed 1 night in Dec 2023
Response from Customer Service on 13 Jan 2024
Sherry, your invaluable feedback is greatly appreciated. It's a delight to hear you had a pleasant stay at Hyatt House Vacaville. We do take note of your preferences for a more extensive bar selection and hope you continue to find enjoyable options. We hope to welcome you back soon.