Verified review
8/10 Good
Hannah
30 Apr 2026
Liked: Cleanliness, staff & service, amenities
I booked this hotel because I wanted a thermal pool. The mineral water is very good (and very hot), I felt recovered after using the pool. However, the spa area needs refurbishing- the steam room and sauna were not working during my stay. Also, the pool area is not well ventilated and it is very uncomfortable to spend a long there. There are loungers but it is too humid and impossible to relax and cool down between using the pool. There should be a seperate area because the water is too hot to spend time without taking a break. You also need a swimming cap and luckily I knew this, because they are not provided or available to buy.
This hotel is mainly used by large tour groups, unfortunately I arrived at the same time as one was checking in and therefore it took a while to get seen and the tiny lifts made getting to the room with luggage quite a task. Food is okay, breakfast was not amazing but adequate. Dinner was better but I got moved to a dark corner due to not being part of one of the tour groups.
Reception staff were polite and helpful, I really appreciated a late checkout as my onward flight was late in the day. Restaurant staff were less welcoming, but fine. My room showed some signs of wear and tear, but the bed was comfortable.
Also be aware, this hotel is quite a long was from the main tourist areas and not all tours will pick you up. There is nothing nearby so when you get back from your day, you are basically in the hotel or will have to pay for taxis.
Stayed 2 nights in Apr 2026
