"We overall had a wonderful stay, however there were a few areas that improvements are needed.
The good -
-Rooms very spacious (and thank god for the aircon in the heat).
-The property was clean and also had a wonderful garden area. It’s really close to everything as well.
-Breakfast was also really good value for money with everything you can think of available.
-Friendly staff
The bad
-Check in. Minimal staff to check guests in at 3pm (check in time) so was extremely long wait. Were offered free drinks from the bar as an apology (which turned out to be a limited selection when claiming when that were not made aware of when first given them, however they are aware of how many guests are checking in on what day, staffing accordingly would make sense.
-Bathroom really needs updating - the shower over the bath has zero pressure. The anti slip severely stained, as is the plug hole. Tap for sink also only just hangs over the sink so when washing hands, water goes everywhere.
We were also unfortunately to find hairs from previous guest still in the bath
-Cleaners. On morning of check out, we were making most of our room before leaving due to us not wanting to be too early to where we were heading onto. Around 9:30 the cleaner knocked to see if we were still present. Made her aware that we didn’t plan on leaving until around 10:30/10:45.
20 minutes later she knocked again and seemed extremely annoyed that we were still there."
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