โรงแรมและที่พักในUmatac

"The rooms were clean, and the staff were very helpful when requesting additional items for our room. We stayed in two different rooms that had notable differences; one of them had a dining table and a working live TV, while the other room did not have those things. The major downside from the experience was that when we were returning to Guam, there was no one picking up at the front desk when we called for a shuttle service, so we had to call an Uber, come to see that the shuttle was parked in...

"The staff were nice and helpful, will be staying there again soon."

"Generally substandard ... didn't have hot water for 4 days, faucets worked poorly, water park was shutdown, noisy in the hallways, some if the front desk had little ambition to help."

"Not as i expected"

"The whole place needs an upgrade."

"This hotel was awful. No WIFI, the tv was damaged. The place was infested with roaches and the place was not in good shape. Pictures are not what they seem like in person. Lack of housekeeping, you have to call a day prior to set it up. Oh and hot water was rare. The layout seem old and the place was run down to be honest. Overall its not a place I would recommend anyone to stay at. Spend a little more to book a better hotel because this place is horrible."

"スタッフは皆さん良かったです。部屋も清潔で温かいお湯も一定の圧力で出ており、問題なかったです。 一方、一部施設が改装中のため、ホテルの外側を通ってしか海に出れなかったのは残念でした。 中心部から離れていますが、バスで行けるので、あまり不自由は感じませんでした。 近くにスーパーマーケットがあるので便利です。"

"I'll be staying here when I port from now on 👍"

"Good place and location but the property start showing the age, club lounge disappointing as food selection and quality is poor especially for breakfast, Great view from the balcony and good feature can use Dusit Thani resort pool, much newer and luxury property"

"Home away from home."

"冷房が効きすぎて寒かった"

"Friendly check in staff- specifically name Danny. Very courteous, professional and caring. His customer service is excellent and deserves to be recognized. I’m a frequent customer there and Danny brings a breath of fresh air. I should be returning there Thanks."

"Hotel Tano is a favorite in Guam! We keep returning for the helpful staff, fantastic location, and overall environment. Very relaxing but close to all of the excitement. Convenient to lots of restaurant and shopping options. Very walkable area."

"I stayed last year 2025 and returned 2026. One of the best hotels to include their amazing staff and room service. Definitely will be staying in the near future."

"The staff are nice and friendly but the property is dirty. There’s dead worm on the pool and it was dirty. The hallways have a bird poo, dead insects, and worm."

"The staff and workers were great and very helpful. The air conditioning system was very good and the tv was working. My only complaint is that it wasn’t clean(birth room and shower)the bedding was trash. The room needs to be aired as it was so stuffy and damp. Parking was also great"