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Reviews of The 8 Hotel Udonthani

3.5 out of 5
The 8 Hotel Udonthani
14/5 Samphanthamit Road , Mak Khaeng, Udon Thani

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 58 reviews" "
Rating 8 - Good. 13 out of 58 reviews" "
Rating 6 - Okay. 2 out of 58 reviews" "
Rating 4 - Poor. 0 out of 58 reviews" "
Rating 2 - Terrible. 3 out of 58 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was lousy bad part of the neighborhood
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Stayed 1 night in Aug 2023
Response from The 8 Hotel on 21 Aug 2023
Thank you for your experienced sharing and choosing us. We're pleased that you're happy to stay with us and we're looking forward to seeing you next time.

6/10 Okay

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Bed mattress was very hard and they do not have room service for lunch or dinner.
Stayed 3 nights in Jun 2023
Response from The 8 team on 12 Jun 2023
Thank you for your review. At the same time, we would apologize for hearing about those problems and we'll improve everything to be better in the future.

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and really nice rooms. Air-conditioning and powerful showers. Nice breakfast. Looks and feels new.
Stayed 1 night in May 2023
Response from The 8 Hotel on 12 May 2023
Thank you for your experienced sharing and choosing us. We're pleased that you're happy to stay with us and we're looking forward to seeing you next time.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooms are very nice. Excellent Aircon.
Stayed 1 night in May 2023
Response from The 8 Hotel on 12 May 2023
Thank you for your experienced sharing and choosing us. We're pleased that you're happy to stay with us and we're looking forward to seeing you next time.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from The 8 team on 12 Apr 2023
Thank you for your review. We're a pleasure to welcome you here and serve you, our services. We're looking forward to seeing you on your next vacation.

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a reasonable price, right in the thick of the nightlife action
Stayed 1 night in Nov 2022
Response from The 8 Hotel Udonthani on 17 Dec 2022
Thank you for your experienced sharing and choosing us. We're pleased that you're happy to stay with us and we're looking forward to seeing you next time.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Udon Overnight
Very good overnight stay.Reception counter very helpful.Nice appointed rooms.
Stayed 1 night in Nov 2022
Response from The 8 Hotel Udonthani on 17 Dec 2022
Thank you for your review. It's a great time to serve you our services and we would appreciate it if you chose to visit and admire us. We will do the improvements to our guests. We're looking forward to welcoming you back on your next time.

10/10 Excellent

Timothy

Stayed 1 night in Oct 2022
Response from The 8 Hotel Udonthani on 17 Dec 2022
Thank you for your experienced sharing and choosing us. We're pleased that you're happy to stay with us and we're looking forward to seeing you next time.

8/10 Good

Premikar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2022
Response from The 8 Hotel on 25 May 2022
Thank you for your experienced sharing and choosing us. We're pleasure that you're happy to stay with us and then we'll improve hotel to be better in the future. However we do apologize for some convenience. We're looking forward to seeing you next time.

8/10 Good

Thanyalak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs
Stayed 1 night in Feb 2022
Response from The 8 Hotel on 26 Feb 2022
Thank you for your experienced sharing and choosing us. We're pleasure that you're happy to stay with us and then we'll improve hotel to be better in the future. However we do apologize for any conveniences. We're looking forward to seeing you next time.

10/10 Excellent

tor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from The 8 Hotel on 14 Feb 2022
Thank you for your experienced sharing and choosing us. We're pleasure that you're happy to stay with us and then we'll improve hotel to be better in the future. However we do apologize for any conveniences. We're looking forward to seeing you next time.

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the mall and restaurants
Nice location, staff very helpful in booking a tour for us
Stayed 1 night in Jan 2022
Response from The 8 Hotel on 8 Feb 2022
Thank you for your experienced sharing and choosing us. We're pleasure that you're happy to stay with us and then we'll improve the hotel to be better in the future. However we do apologize for any inconvenience course. We're looking forward to seeing you next time.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the central plaza.
Stayed 2 nights in Dec 2021
Response from The 8 Hotel on 9 Jan 2022
Thank you for your experienced sharing and choosing us. We're pleasure that you're happy to stay with us and then we'll improve hotel to be better in the future. However we do apologize for any conveniences. We're looking forward to seeing you next time.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was clean.
Stayed 4 nights in Nov 2021
Response from The 8 Hotel Udonthani on 13 Nov 2021
Thank you for your experienced sharing and choosing us. We're pleasure that you're happy to stay with us and then we'll improve hotel to be better in the future. However we do apologize for any conveniences. We're looking forward to seeing you next time.

10/10 Excellent

Ryohei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay with good value
The room was clean and good enough. Amenity can be improved a little bit more.
Stayed 1 night in Mar 2021
Response from Guest Relations Officer on 12 May 2021
Thank you for your nice review. We're pleasure that you had good experiences here and admire us. We will do our improvements to serve to be better services for the guests next time. We sincerely hope to welcome you back on you next vacation.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Very rude staff charge me a check in late fee when I never left the hotel and I just booked an additional night I had booked 8 when night stay in decided to extend
Stayed 2 nights in Mar 2021
Response from Tik on 17 Mar 2021
We would like to apologize for your negative experience at our hotel.We would like to learn more about your specific situation and make things right.If you wouldn't mind giving us a call at (+66)93-1018800 at your earliest conveniece,it would be greatly appreciated.We would forward to speaking with you.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Guest Relations Officer on 12 May 2021
Thank you for your giving the review rating.

10/10 Excellent

J R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and great location
Very nice, super polite and super helpful staff, deep soaking bathtub very deep, nice room, great location for mall, bars, restaurants, markets, train station.
Stayed 4 nights in Mar 2020
Response from Guest Relations Officer on 15 Mar 2020
Thank you for your nice review. We're pleasure that you had good experiences here and admire us. We will do our improvements to serve to be better services for the guests next time. We sincerely hope to welcome you back on you next vacation.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is excellent.
Stayed 2 nights in Feb 2020
Response from Guest Relations Officer on 24 Feb 2020
Thank you for your review. We're pleasure to hear that you had a good experience here and admire us. We promise that we will make the improvement in the future for our guests. Thank you again for your visiting us.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms
Nice new hotel, but the rooms are small.
Stayed 1 night in Dec 2019
Response from Guest Relations Officer on 10 Feb 2020
Thank you for your leaving a rating. We're sorry to hear that you had a bad experience because of the type of room what you book. However, we're pleasure to welcome you here and serve you our services. Thank you for visiting us and we look forward to seeing you on your next vacation.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautifully constructed without the cutting too many corners. Good outlets to charge your stuff. Bathroom is perfect. Only the hot water going in and out is annoying. The staff was always happy and helpful. Amazing staff can’t say enough about the service.
Stayed 2 nights in Jan 2020
Response from Guest Relations Officer on 27 Jan 2020
Thank you for your review and visiting us. It's our pleasure to welcome you here and serve you our services. We will improve our hotel to serve the convenience to the guests. We look forward to meeting you on your next vacation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Guest Relations Officer on 15 Jan 2020
Thank you for leaving a rating. We would be appreciated to welcome you here. If you give us more details, we will improve us on that point. However, we're looking forward to seeing on you next time.

8/10 Good

Vienc, Denver, CO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. New, modern and clean. Didn't like that it's on "hooker" street. So area may not be appropriate for kids.
Stayed 3 nights in Jan 2020
Response from Guest Relations Officer on 11 Jan 2020
Thank you for your review. We're sorry to hear that because of the location but it's closed to shopping center and the hospital. However, we're appreciated that you're admiring us and we will improve our hotel in the future. Thank you again for your visiting us.

10/10 Excellent

Seow

Stayed 2 nights in Dec 2019
Response from Guest Relations Officer on 12 May 2021
Thank you for your giving the review rating.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with nice rooms decent buffet breakfast and helpful staff .Within walking distance of railways station ,central plaza and many bars and restaurants.very good value for money
Stayed 2 nights in Dec 2019
Response from Guest Relations Officer on 29 Dec 2019
Thank you for your review and visiting us. We would be pleased that you're admired us and enjoyed to stay with us here. We will do our services to be better in the future. We hope to see you again next time.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent the staff made our stay nothing was a problem for them.The only drawback was no swimming pool. We would definitely recommend it to anyone without kids.
Stayed 4 nights in Dec 2019
Response from Guest Relations Officer on 21 Dec 2019
Thank you for your feedback and visiting us. We're sorry about the swimming pool because we emphasize to be the city in Udon Thani and easy to go shopping at the center. It's a great time to welcome and serve you our services and we hope to see you again next time. Thank you very much.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything good ,close to the shopping ,staff very friendly The room was clean.
Stayed 3 nights in Nov 2019
Response from Guest Relations Officer on 2 Dec 2019
We would like to thank you for your wonderful feedback and visiting us. We're happy that you're enjoyed with Our room and staff services. So, we will improve everything to give convenience for guests in the future and hope to see you on your next occasion.

10/10 Excellent

F., Amsterdam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel in the best possible surroundings, near Central Plaza (mega shopping mall) and various restaurants and café’s.
Stayed 1 night in Nov 2019
Response from Guest Relations Officer on 18 Nov 2019
Thank you for your nice review and reccommendation. We're pleased that you choose to stay with us here. We would welcome you back again.

10/10 Excellent

Wasawat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice! Everything was perfect.
Stayed 2 nights in Nov 2019
Response from Guest Relations Officer on 11 Nov 2019
Thank you very much for your wonderful feedback. We are pleasure that you like and enjoy to stay with us here. So, we hope to serve you to be good services next time. Thank you again for you visiting us.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Guest Relations Officer on 22 Oct 2019
Thank you very much for your feedback and choosing us. We hope to see you on your next trip.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Guest Relations Officer on 22 Oct 2019
Thank you very much for your feedback and choosing us. We hope to see you again on your next trip.

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great hotel!
Very pleasant and comfortable stay. Rooms were very well maintained. Reception staff was very friendly and efficient at all times.
Stayed 2 nights in Oct 2019
Response from Guest Relations Officer on 22 Oct 2019
That sounds great. Thank you for your review and visiting us. We would be pleasure that you're enjoyed to stay here and admire our staff. We always welcome you back on your next occasion. Thank you so much.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newer hotel in the most lively area of Udon Thani. No need for transportation as UD town, Central Festival, nightlife, and restraunts are just steps away. The rooms are imaculate and with good airconditioning. 40 inch Samsung LED adorn the walls. Definately have some of the best WiFi Ive experiened. Plenty of parking. Theres also a good Italian restraunt on the second floor. I enjoyed a late night ham and bacon with handmade dough, quite good! Its nice to see Udonthani beginning to have an array of descent hotels. The Eight hotel is an excellent choice for the more civilized traveler!
Stayed 1 night in Sep 2019
Response from Guest Relations Officer on 23 Sep 2019
Thank you very much for your excellent feedback and recommendation our hotel. We are proud that you are happy and enjoyed to stay with us including breakfast and facilities in the room. It is a great time to meet you. We are looking forward to seeing you on you next trip, sir. Thank you for visiting us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Central Plaza. No locks on bathroom door and a weird window in the shower looks out into the main living area...WHY??????
Stayed 9 nights in Jul 2019
Response from Guest Relaions Officer on 17 Sep 2019
Thank you for your review and reccommendation. We are sorry to hear that but the bathroom door can be locked and we have the curtains in the bathroom to close when you take a shower, sir. We are sorry again and thank you for your visiting us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great toom and location and staff is very friendly
Stayed 1 night in Apr 2019

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Punches way avove it’s star rating!
Very clean, comfortable and quiet room, and the staff was very nice and attentive.
Stayed 2 nights in Dec 2023
Response from The 8 Hotel on 12 Dec 2023
Thank you for your review. It's a great time to serve you our services and we would appreciate it if you chose to visit and admire us. We will do the improvements to our guests. We're looking forward to welcoming you back on your next time.

10/10 Excellent

anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt läge
Väldigt nöjd. Perfekt läge. Mkt prisvärt
Stayed 4 nights in Mar 2022
Response from The 8 Hotel on 14 Mar 2022
Thank you for your experienced sharing and choosing us. We're pleasure that you're happy to stay with us and then we'll improve hotel to be better in the future. However we do apologize for some convenience. We're looking forward to seeing you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from The 8 Hotel on 9 Jan 2022
Thank you for your experienced sharing and choosing us. We're pleasure that you're happy to stay with us and then we'll improve hotel to be better in the future. However we do apologize for any conveniences. We're looking forward to seeing you next time.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
freundlicher Service, sauberer Eindruck
Stayed 1 night in Oct 2021
Response from The 8 Hotel on 4 Nov 2021
Thank you for your experienced sharing and choosing us. We're pleasure that you're happy to stay with us and then we'll improve hotel to be better in the future. However we do apologize for any conveniences. We're looking forward to seeing you next time.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from Guest Relations Officer on 15 Feb 2021
Thank you for your giving the review rating.

10/10 Excellent

Sopid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Guest Relations Officer on 12 May 2021
Thank you for your giving the review rating.

10/10 Excellent

JK, กทม

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพักดี สะดวก ทำเลดี ใกล้เซ็นทรัล พนักงานดูแลดีบริการดีทุกคนเลย
Stayed 1 night in Jul 2020
Response from Guest Relations Officer on 29 Jul 2020
ทางโรงแรมขอขอบพระคุณคุณลูกค้าสำหรับการตอบรับที่ดีและชื่นชมโรงแรมของเรานะคะ ทางเราจะพัฒนาการบริการให้ดียิ่งขึ้นเพื่ออำนวยความสะดวกแก่คุณลูกค้าและหวังเป็นอย่างยิ่งว่าจะได้ให้การต้อนรับคุณลูกค้าในโอกาสต่อไปนะคะ ขอบคุณมากค่ะ

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานให้บริการดีทุกคน ทำเลดี ใกล้เซ็นทรัล ถ้าไปคงกลับไปพักที่นี่อีก
Stayed 1 night in Jul 2020
Response from Guest Relations Officer on 30 Jul 2020
ทางโรงแรมขอขอบพระคุณคุณลูกค้าสำหรับการตอบรับที่ดีและชื่นชมโรงแรมของเรานะคะ ทางเราจะพัฒนาการบริการให้ดียิ่งขึ้นเพื่ออำนวยความสะดวกแก่คุณลูกค้าและหวังเป็นอย่างยิ่งว่าจะได้ให้การต้อนรับคุณลูกค้าในโอกาสต่อไปนะคะ ขอบคุณมากค่ะ

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel located as central as it can be
Have just spent 23 days at this lovely hotel, and I must say the hotel and staff did not dissapoint me in any way.. The hotels is new, and the room I stayed in was spacious with a lovely huge bed. The location is very good as it is in 3-4 minutes walking distance to everything central in Udon.
Stayed 25 nights in Jan 2020
Response from Guest Relations Officer on 1 Mar 2020
Thank you for your feedback. We're pleasured that you get a good experience and admire us. We will improve our services in the future to serve the convenience to our guests. So, we look forward to seeing you on your next vacation.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Guest Relations Officer on 10 Feb 2020
Thank you for your review and visiting us. If there're suggestions, we could bring it up to improve our services in the future. We're looking forward to seeing you on your next time.

10/10 Excellent

てつ, 日本

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まづ、バスターミナル、鉄道駅へ10分くらいでいける。新しくて綺麗。夜、11時ちかくのチェックインだったが、ノンハーン湖へ翌日行ってみたいと話すと、あたってみます。のちほど連絡しますとのこと。チェックイン後、部屋にいると、明日、7時にホテルへツアーが迎えにくるとのこと。5000円前後で、フロントの対応も素晴らしい。英語の理解力もあまりないが、対応をいいかげんにせず、わからないことも、きちんとできる範囲で対応してくれる。
Stayed 2 nights in Jan 2020
Response from Guest Relations Officer on 27 Jan 2020
Thank you for your feedback. We would regret for all of the inconvenience and be pleased to serve you our services. We're looking forward to seeing on you next time. Thank you for your visiting us again.

8/10 Good

Amy, Japan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがみんなとても親切でよかった。 部屋も清潔でシャワーの水圧や温度も問題なく快適に過ごせました。
Stayed 1 night in Dec 2019
Response from Guest Relations Officer on 27 Jan 2020
Thank you for your review and admiring us. We're pleased that you're enjoyed to stay with us here. So, we will improve our services to be better in the future and we're looking forward to welcoming you on your next vacation.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพักสะอาด สะดวก อยู่ใจกลางเมือง พนักงานสุภาพ เรียบร้อยบริการดี
Stayed 1 night in Dec 2019
Response from Guests Relations Officer on 16 Dec 2019
ทางโรงแรมขอขอบพระคุณคุณลูกค้าสำหรับการตอบรับที่ดีและชื่นชมโรงแรมของเรานะคะ ทางเราจะพัฒนาการบริการให้ดียิ่งขึ้นเพื่ออำนวยความสะดวกแก่คุณลูกค้าและหวังเป็นอย่างยิ่งว่าจะได้ให้การต้อนรับคุณลูกค้าในโอกาสต่อไปนะคะ ขอบคุณมากค่ะ

6/10 Okay

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nytt og flott hotell
Et relativt nytt hotell sentralt plassert i Udon. Nydelige rom, god seng og kjempeflott restaurant i 2 etasje. Men her er ikke noe ventilasjon og det luktet litt rart i korridorene. Her kunne en satt om noe utsmykning og noe som lager god lukt. Meget vennlig og imøtekommende betjening, men engelskkunnskapene kunne vert bedre.
Stayed 3 nights in Nov 2019
Response from Guest Relations Officer on 18 Nov 2019
Thank you for your feedback. We're pleasure that you choose to stay with us. So, we will take your information to adjust and improve about that happened to be better in the future. We hope to see you again next time. Thank you again for visiting us