"A nice hotel for families. Room was clean and comfortable and the staff were great, friendly and helpful. It's proximity to the caves is great and it's a half hour walk away from Wells. The food in the restaurant was good too."
"Weekend staff were amazing. On Monday the chef was extremely rude and condescending when was told that the coffee machine had run out of coffee and when was requested for a fried egg. She literally snapped at my son when he asked for a fried egg. Not impressed at all! Otherwise this hotel deserves a 5 star rating all over "
"Loved the location of this hotel, right in the heart of Bath with plenty of restaurants to choose from close by.
Staff were incredibly friendly and helpful, more so than in many more expensive hotels we have stayed in.
Rooms are compact and basic although very cleverly designed. It’s a comfortable bed to sleep in with a good shower. Suited us as we are usually out touring all day. "
"Great place to stay. Staff very very friendly and helpful. Cannot fault them at all. Food was excellent. Rooms were spacious, clean and very comfortable. We will visit again in the near future."
