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"The bed was very comfortable. The staff were friendly. The shower knob control wouldn’t stay in position. It defaulted by slipping down with gravity. Picture a clock moving counterclockwise the 7:00 position fell on its own to 6:00 position."

"The inn had no rooms with walk in showers even though it was advertised. Had to go down to the reception area to use a microwave-none in room. Bed was so high that my wife had to use a stool to get into it. There was a preset alarm on the time clock for 6AM that was not expected. When the heat was off there was a fan that cooled the room too much immediately. The tub was slippery when used for a shower."

"1. Booked a king room, got a queen room. 2. Room floor had dirt on it did not feel comfortable walking barefoot dirt clung to bottom of feet. 3. Toilet seat was falling off. 4. Show door did not shut so when we showered it ran out into the sleeping area. Staff took my complaints and came and tightened my toilet seat. Stated they would refund the award points I used back to my account. Will not stay at this particular location again."

"The staff were extremely helpful to us. We were new to the area and they provided excellent dining options. They also recommended local Sights we might enjoy. The breakfast was exceptionally good with lots of good, healthy choices. The suite was very clean and was well appointed. I would definitely recommend this hotel!"

"Great Hotel! Close to downtown and the ariel bridge. Rooms were very clean and staff very, very friendly and helpful. A must stay!"

"Good hotel. I’d stay here again."

"First things first the property entrance was hidden because of over grown grass all the way back to check in area. Once I entered the building there was a strong stench coming thru like sewer masking with chlorine. I got to my room and made a beeline back to front desk that this place was unacceptable,not what the internet showed.The room literally smelled like pee , dusty, dark and dirty. It appeared like a high end crack house . Was told there was no house keeping..I was refused my money...

"I was chargm?ed an extra day that I did not request. How do I fix the problem?"

"Waiting for a refund........."

"I had asked about a receipt and he said it would be emailed to me but never got an email. We were there two nights. Still never received one. I mentioned it and he again said it would be emailed. I left to continue my trip and since I still hadn’t received one, I called the hotel and told him I still had not gotten one and again he said I will email it to you. Still no email with my receipt!😡"

"It was a clean property with friendly, helpful staff. The beds were super soft. Great pillow choices. Good system for shampoo, soap, and lotion. Nice towels. The breakfast was good. Love the mini waffles. Good parking for travelers with boats. Great recommendation for dinner!!!"

"Great location walkable to shopping, dining and entertainment. Stunning grounds that are well maintained and an amazing view of Lake Superior."

"Rooms were nice and clean. We could hear some door close. Breakfast bar clean and nice. The parking lot was not kept clean. There were no trash cans outside or inside the enter/exit door to put trash in. Therefore trash was laying all around the parking lot."

"Bathroom door was broken, sink had hair in it so obviously it wasn’t cleaned door going to pool was broken and couldn’t lock, staff seemed nice and polite but the place needs work bad"