Hotel Palapa Palace

Property class: 3

Choose dates to view prices

At Hotel Palapa Palace, you can look forward to a terrace, a garden and a 24-hour business centre. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿1,356
฿1,613 total
includes taxes & fees
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Comfort Room

A neatly made bed with a grey quilt, two orange pillows, and two white towels folded on the bed. There are two wooden nightstands with a small table on each, and a white air conditioning unit on the wall.

Comfort Room

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, striped bedding, a wooden headboard, a nightstand, and a wall-mounted phone.

Double Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Tuxtla Gutierrez is home to Hotel Palapa Palace. Museo de la Marimba and Museum of the City of Tuxtla Gutiérrez are cultural highlights, and some of the area's landmarks include Cristo de Copoya and Glorious Christ of Chiapa. Jaime Sabinas Cultural Center and Parque Convivencia Infantil are also worth visiting. Visit our Tuxtla Gutierrez travel guide
Map
Boulevard Belisario Dominguez No. 4389, Fraccionamiento La Gloria, Tuxtla Gutierrez, CHIS, 29054

What's nearby

  • A gazebo with ornate white railings and a blue dome roof, surrounded by people and trees.
    Marimba Park
    14 min drive - 6.2 km
  • Plaza Ambar
    5 min walk - 0.5 km
  • Plaza Crystal Shopping Mall
    8 min drive - 3.3 km
  • Plaza las Americas Shopping Mall
    11 min drive - 4.7 km
  • Tuxtla Guitierrez Central Square
    20 min drive - 8.3 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    51 min drive

Restaurants

  • Pop Salads
    7 min walk
  • Due Torrii
    6 min walk
  • Café San Carlos
    5 min walk
  • Pollo Brujo Express
    5 min walk
  • Wingstop
    4 min walk

About this property

Hotel Palapa Palace

  • Property highlights
  • Consider a stay at Hotel Palapa Palace and take advantage of a terrace, a garden and a 24-hour business centre. Free in-room WiFi and a restaurant are available to all guests.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), a local area shuttle and free newspapers
    • Tour/ticket information, a lift and a 24-hour front desk
  • Room features
  • All 82 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Plasma TVs with cable channels
    • Fridges, daily housekeeping and desks

Similar properties

A hotel with a pool, palm trees, and outdoor seating.
Hotel Palace Inn
Tuxtla Gutierrez
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 657 reviews
The price is ฿1,356
฿1,613 total
includes taxes & fees
5 Nov - 6 Nov
Hotel Palace Inn
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Frequently asked questions

Does Hotel Palapa Palace have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Palapa Palace?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Palapa Palace on 5 Nov 2026 start from ฿1,356, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palapa Palace pet-friendly?

Yes, Hotel Palapa Palace allows dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a deposit of MXN 500 per stay. Service animals are exempt from fees.

How much is parking at Hotel Palapa Palace?

Self-parking is free at this property.

What time is check-in at Hotel Palapa Palace?

Check-in start time: 1:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Palapa Palace?

Checkout is at 1 PM. Late checkout is available for a fee (subject to availability).

Where is Hotel Palapa Palace located?

Situated in Tuxtla Gutierrez, this hotel is 0.2 mi (0.4 km) from Plaza Ambar and within 3 miles (5 km) of Foro Chiapas and Chiapas Fairgrounds. Plaza Crystal Shopping Mall and Joyyo Mayu Park are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Palapa Palace Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 151 out of 256 reviews
Rating 8 - Good. 56 out of 256 reviews
Rating 6 - Okay. 25 out of 256 reviews
Rating 4 - Poor. 11 out of 256 reviews
Rating 2 - Terrible. 13 out of 256 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no negative reviews. Check in was easy and fast as well as checking out.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Amenities
Nice place
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go there!

Unfortunally I was only able to stay 1 day, with my wife, but have no complaints about it. When we come back to that area, we wil most surtainally look into it. Had many things we didn't have time to discover.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The beds are terrible. The safebox is not working after they changed the batteries the box was not opening with my passports and cash in it. The restaurant was refushing orders 45 minutes before the official closing time. I am a reguliere guest in this Hotel but are choked to see how fast it is going down
Stayed 3 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness
A
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, las instalaciones limpias El personal amable, la comida del restaurante buena Un espacio retirado del centro con una gran tranquilidad para descansar
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, el personal es excelente muy amables y atentos, hay una tienda de conveniencia a un costado del hotel!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias Alberca muy limpia Personal atento y amable
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Habitación limpia, solo que la piscina estaba con mal aspecto, no se veía limpia el agua, no nos pudimos meter a refrescar .
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación limpia, no así el agua de la alberca que necesita un poco más de esfuerzo en mantenerla limpia, una buena ubicación por la cercanía a tiendas de conveniencia y alimentos.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
La habitación limpia , excelente servicio x parte de todos muy amables.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Me gusta
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Muy bueno
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Mejorar el internet
Stayed 14 nights in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Si todo bien
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
El personal cuando los necesitaba
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
La habitación limpia, el personal muy amable, lo único que no me gustó, fue un extraño ruido que se escucha todo el tiempo por la noche en la habitación 101 y me comentó mi hermana que tambien en la 110.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
excelente lugar, la recepción de lujo
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy agradable
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
El wifi no funciona bien y la red tampoco
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lamentablemente en la cocina les falta tener más cuidado en la preparación por ejemplo pedí un spaghetti Alfredo y el mesero me dijo que estaba recién hecho y la pasta fresca, y pues realmente no fue así juzguen la foto, la pasta café, cuando es fresca es amarilla, no tenía crema pasado de orégano, le pusieron lechuga, y le faltó crema , he comido esa misma pasta en otros lugares y la comparación es avismal, pedí arrachera y me la sirvieron fría, en cuanto a eso todo lo demás está genial
Stayed 1 night in Sep 2025