Located in the business district, Hotel Andiroba Palace offers a peaceful retreat from city bustle. Travelers can use in-room WiFi, cool off at the outdoor pool, lounge on nearby sun beds, and grab snacks from the deli. The front desk staff assists guests around the clock.
Located in Tuxtla Gutierrez, Hotel Andiroba Palace is in the business district. Chiapas Polyforum and Convention Center and Museum of the City of Tuxtla Gutiérrez are cultural highlights, and travellers looking to shop may want to visit Plaza Poliforum Shopping Mall and Ambar Fashion Mall. Jaime Sabinas Cultural Center and Tuxtla Planetarium are also worth visiting. Visit our Tuxtla Gutierrez travel guide
A terrace, a garden and a 24-hour business centre are just a few of the amenities provided at Hotel Andiroba Palace. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An outdoor pool and a children's pool, along with sunloungers
Free self-parking
Cooked-to-order breakfast (surcharge), tour/ticket information and a lift
A vending machine, luggage storage and a 24-hour front desk
Room features
All 80 rooms include comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 160 per person
Snack bar/deli
Things to do
Children's pool
Outdoor pool
Family friendly
Children's pool
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
24-hour business centre
Computer station
Outdoors
Garden
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Free bottled water
Minibar
More
Air conditioning
Ceiling fan
Connecting rooms available
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 5 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: from approximately MXN 160 per person
Pet deposit: MXN 500 per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hotel Andiroba Palace Tuxtla Gutierrez
Andiroba Palace Tuxtla Gutierrez
Andiroba Palace
Hotel Andiroba Palace Hotel
Hotel Andiroba Palace Tuxtla Gutierrez
Hotel Andiroba Palace Hotel Tuxtla Gutierrez
Frequently asked questions
Does Hotel Andiroba Palace have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Hotel Andiroba Palace?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Andiroba Palace on 9 Mar 2026 start from ฿1,351, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Andiroba Palace pet-friendly?
Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a deposit of MXN 500 per stay. Service animals are exempt from fees.
How much is parking at Hotel Andiroba Palace?
Self-parking is free at this property.
What time is check-in at Hotel Andiroba Palace?
Check-in start time: 1:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Andiroba Palace?
Checkout is at 1 PM. Late checkout is available for a fee (subject to availability).
Where is Hotel Andiroba Palace located?
Situated in the business district, this hotel is within 1 mile (2 km) of Plaza Poliforum Shopping Mall, Chiapas Polyforum and Convention Center and Chiapas Tower. Ambar Fashion Mall and Jaime Sabinas Cultural Center are also within 2 miles (3 km).
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Reviews
Hotel Andiroba Palace Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.6
Location
8.2
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 63 out of 142 reviews
10 - Excellent
63
Rating 8 - Good. 45 out of 142 reviews
8 - Good
45
Rating 6 - Okay. 15 out of 142 reviews
6 - Okay
15
Rating 4 - Poor. 6 out of 142 reviews
4 - Poor
6
Rating 2 - Terrible. 13 out of 142 reviews
2 - Terrible
13
Reviews
10/10 Excellent
CARLOS
28 Sep 2023
Liked: Amenities
Good place and near Restaurants and shopping and Mall
CARLOS
Stayed 2 nights in Sep 2023
6/10 Okay
Daryl
6 Nov 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Hot water takes forever, its the white dot btw. Pretty basic with hard mattresses. Still, for the price, theres a nice bar el conejo around the corner
Please save your money and go somewhere else, Beds are very uncomfortable, showers were nasty with mold everywhere, it looks like they have not been cleaned in a while, will never stay here and I don’t recommend this place.
Ihave stayed here often. It is clean and convenient for me. Restaurant is terrible and should be avoided.
Barbara
Stayed 1 night in Jun 2023
6/10 Okay
Sarah
29 Jul 2024
Liked: Staff & service
This is a fine hotel for a quick and cheap one night stay, but It has gone down hill since our last stay in 2018. Towels and sheets are dingy, shower head sprays everywhere, window is broken, etc. Not great, but not terrible either!
There is not good service, not explain all the details about the scanning the card for the room, every day I need to active the card that they never mentioned. The water is hallway but there not cups to serve the water. There wasn’t towels in the room. I have to get it at the front desk.
No respetaron mi reservacion, a pesar de que hablé al hotel para avisarles que llegaría por la tarde le dieron mi cuarto a otra gente que seguramente no tenía reservado un cuarto, horrible experiencia, para qué piden que hagamos reservacion si No lo van a respetar ????
La limpieza y el orden de la habitación eran impecables, y la cama muy cómoda. La conexión WiFi es buena. El personal fue muy amable y atento. Buena relación entre calidad-precio.
Nos dieron una habitación y cuando entramos estaba deshecha. Nos cambiaron pero nos hicieron esperar. Cuando nos cambiaron el aire no servía, tuvieron que venir a arreglarlo. No nos dejaron toalla de manos y solo dieron 1/4 de rollo de papel de baño.