In the heart of the shopping district, Eco City Hoteles offers a vibrant retreat. Connect to WiFi, unwind by the outdoor pool with sun loungers, and enjoy extended parking. The 24-hour business center is available for those who need to stay productive.
Located in Tuxtla Gutierrez, Eco City Hoteles is in the city centre. Canon del Sumidero National Park and Cana Hueca Park reflect the area's natural beauty and area attractions include Museo de la Marimba and Jaime Sabinas Cultural Center. Looking to enjoy an event or a game while in town? See what's happening at Foro Chiapas or Víctor Manuel Reyna Stadium. Visit our Tuxtla Gutierrez travel guide
Eco City Hoteles provides amenities, such as a 24-hour business centre and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An outdoor pool, along with sunloungers
Free self-parking and extended parking
Tour/ticket information, a computer station and a 24-hour front desk
A lift, a vending machine and 6 meeting rooms
Room features
All 104 rooms boast comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
35-inch LED TV with premium cable channels
Food and drink
Electric kettle
Tea bags/instant coffee
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MXN 200, per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 200.0 per day.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Pet deposit: MXN 1000 per stay
Pet fee: MXN 200 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MXN 200.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
We should mention
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
ECO CITY HOTELES Hotel
ECO CITY HOTELES Tuxtla Gutierrez
ECO CITY HOTELES Hotel Tuxtla Gutierrez
Frequently asked questions
Does Eco City Hoteles have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.
How much does it cost to stay at Eco City Hoteles?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Eco City Hoteles on 10 Mar 2026 start from ฿1,791, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Eco City Hoteles pet-friendly?
Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 200 per pet, per night. Service animals are exempt from fees.
How much is parking at Eco City Hoteles?
Self-parking and extended parking are free at this property.
What time is check-in at Eco City Hoteles?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Eco City Hoteles?
Checkout is at 1:00 PM. Late check-out is available for a fee (subject to availability).
Where is Eco City Hoteles located?
Located in the heart of Tuxtla Gutierrez, this hotel is within a 10-minute walk of Cana Hueca Park, Joyyo Mayu Park and Chiapas Convention Center. Plaza Crystal Shopping Mall and Plaza las Americas Shopping Mall are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Eco City Hoteles Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
El clima jamás funcionó. Se reportó 2 veces y nada. El teléfono tampoco funcionó. El baño manchado. Para los 3300 que vale la noche deja mucho que desear.
La habitacuon estaba bien, pero hice check in anticipado h al llegar nos dieron una habitacion sucia, cosa que dije bueno tal vez sea porqie hice el check in anticipado, asi que deje mis cosas y sali a hacer mis asuntos esperando qie limpiaran pero llegue en la tarde y el cuarto seguia igual, avise al lobby e iban a limpiar pero nuna llego la limpieza al final nos cambiaron de cuarto, pero si fue una experiencia desagradable esperar en especial porque iba con mi mamá e hicimos tramites todo el dia, solo queriamos descansar, por el resto todo bien.
No hay especificaciones de que decía para 4 personas y al final no nos dejaron entrar 4 sino solo 2 por reservación y la.administración del hotel consideró el acceso con costo extra.
No especifica si fue error de la aplicación o de las políticas del hotel
Adriana
Stayed 2 nights in Sep 2025
6/10 Okay
MARIAFERNANDA
4 Sep 2025
Disliked: Property conditions & facilities
Mi habitacion estaba en el piso del restaurante y se escucha mucho ruido, el aire acondicionado enfria muchisimo y no tiene como ajustarse
Es un hotel que promueve la sustentabilidad, pero no la aplica al cien pues se desperdicia mucha agua para que salga caliente; para los que no estamos acostumbrados al clima de Tuxtla. La alberca mostraba mal aspecto le faltaba limpieza.