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"Good cooked breakfast. Bar serves proper beer. Plenty of on-site parking."

"Exactly what you get for the price, basic, clean, servers the purpose "

"Lovely stay great breakfast"

"The staff were very helpful. The room needed some much needed TLC. Marks and stains all on walls. Hot tap in bathroom bath didn’t work. No complementary water in rooms, bar closed in morning so unable to get any refreshments. Thin duvet on bed and rock hard pillows but the location sold our stay there."

"The room was very basic. It was disappointing that the bathroom facilities weren’t self-contained, and the shower is essentially right next to the bed. Another issue was the parking. It costs £5 per night if you book through a third party like Expedia, which you have to pay on arrival, whereas it’s free if you book directly through Ibis. The difference isn’t very clear and feels a bit inconsistent. The noise from other guests early in the morning also disturbed my sleep, which didn’t help the...

"good and what it said on the tin"

"The staff were fantastic, polite, friendly and helpful, which the made it a brilliant stay. Dinner was good and very family friendly with food options for the kids. Breakfast was the only let-down, scrambled eggs were cold and tasted awful, not much choice of fruit. "

"Decent setup, free parking, good location, nice pub. Only downside was that the noise insulation between rooms next door and above is very poor so seems like your neighbours are in the room with you."

"The room was very clean and tidy! Staff are very friendly, the breakfast is amazing very filling! And the parking is very easy too access but when there are a few guests staying the car park can get very tight, overall really good and best bit its only 17 mins drive too Alton towers from there "

"clean room, staff couldn’t have been more friendly, only negatives was being woken up at 630 by the fire alarm but that wasn’t the hotels fault. lovely hotel. "

"We had to abandon trip due to an emergency tried to move the booking to the following weekend. Initially hotel suggested it was possible but then decided it wouldn’t. Expedia staff were excellent in trying to assist. we understand the terms of the booking but as a frequent traveller the first time we have found a hotel operator to be inflexible which is a shame. As we weren’t able to complete the visit unable to comment on the rest of the facilities but unlikely to choose stop at a days inn...

"Nice stay. Will book again the future"

"The Family Tree is wonderful. There aren’t many places we would make a point of going back to but we will go back to The Family tree. Breakfast excellent ; staff, and we single out Linda because she went the extra mile to help us, are great. "

"Absolute gem of a place, everything was wonderful from the accommodation to food and surroundings was absolutely lovely"

"Really nice hotel, well kept rooms, nice restaurant & friendly, helpful & professional staff. Will come again."

"Fantastic stay, the room was comfortable and the continental breakfast was a bonus. Would definitely stay again. Many thanks. "

"Lovely room, great staff and the best cooked breakfast I’ve had in ages. The food in the Indian restaurant in the hotel was very good. "

"Friendly and efficient staff, tasty food, very comfortable bed"