4/10 แย่
Alan
14 พ.ย. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
This hotel could be so good with its excellent restaurant, convenient well maintained car park, good lighting giving a sense of security plus a location that is on a bus route to the city centre and within a mile of a major trunk road serving the East and North West Midlands and local motorways.
Sadly the condition of the room was very poor. On arrival the room was very cold and the only heating was a small convector panel radiator at the rear of the room (totally the wrong location for it as the rooms are motel style opening directly to outside) which initially did not work until adjusted by the receptionist. She was the saving grace of our two night stay. Seeing how cold it was she was able to access a portable oil-filled radiator. At 10pm a disused air-conditioning unit in the room started making an awful noise and again the receptionist investigated and decided it was caused by rainwater and admitted these redundant were due for removal. On using the bathroom, we discovered that the toilet cistern took 20 minutes to refill before it would flush again. The bathroom looked very dated with bath, sink, cistern etc being cream but the pan had been replaced with a white one!
Unless the hotel could demonstrate that these rooms had been completely renovated, I could not recommend anyone staying here.
Alan
เข้าพัก 2 คืน, พฤศจิกายน 2025