Search Hotels in Tuscany Reserve, Naples

"Overall experience was ok to good. My wife and I stayed in a beach front room 5th floor. There is no peace or tranquility if you want to sit on the balcony at night. The pool for the kids is very loud and the entertainment whatever it might have been that night just travels right up the building into your room. 2 pools essentially for the kids and 1 adult pool. Adult pool and area pretty small. If you would like to use that pool get your towels and get there early or forget it. The beach is nice. However, if you get down there early (10am) for a beach chair you're gonna wait at least another hour on average for the umbrella. Oh ya, be sure to flag them down to get one because if you don't they will drive right by. Overall we feel the Pink Shell is more of a kids experience place. If you want a more adult relaxed feel I don't think you will get it here. 5 stars for the breakfast. It was really good and a good selection. We usually took it to go and ate on the balcony in our room. 5 stars for the Valet. One night when we went to down to get the car to go out, the valet did a dead sprint to get our car. Not necessary but they were always on it. Almost forgot, 10 stars on the sunsets!"

"Had an issue with the rooms cleanliness, guest manager blew me off. Second one made it right. Girl checking us in was so extremely unfriendly. "

"Nice clean resort with friendly staff a winner for sure "

"I had a great time at this hotel. Room was clean and staff was very friendly "

"Nice."

"The staff at this place were EXTREMELY rude except for the staff that checked us in one out! We had breakfast at the Sundeck, the food was not made fresh it was prepared ahead of time and there was a confrontation between a staff member and a customer in we actually thought that someone was going to get hurt! Pretty unbelievable that we witnessed this, it made us feel very uncomfortable! This resort is EXTREMELY noisy so if you want a place to relax and be treated with respect from the staff, Lani Kai is not the place for you! On Sunday half the restaurants closed early! The bartenders down at the beach bar were standing around and totally ignored us!! (SO RUDE)!! Grateful we only stayed for one nice!! I would not waste my hard earned money at this place unless you like loud noisy rooms and rude unprofessional staff!!"

"The hotel is in a great location, overall it’s clean however it’s very dated on the inside, especially the rooms. If they would improve the rooms and the common area amenities and modernize them, it would be a very good hotel. I believe that this needs to be done sooner rather than later."

"Have reviewed Naples Inn before, love the place, it’s got that 1970s hotel-motel vibe with the modern amenities you’d expect… will be back again for sure. "

"Hotel was clean, staff was helpful, the breakfast was good. We only stayed for two night but we had a nice stay. "