ค้นหาRanches - Tulum

"The place is clean, stuff is friendly, but I don’t think I will come back again. The last day of my stay one guest was aggressive towards the wife and the hotel stuff didn’t want to do anything"

"Todo fue una experiencia super, todos los servicios y la hospitalidad de su personal es realmente excepcional. Es un lugar al que pudiera recomendar ampliamente."

"Overall, it was a wonderful experience for us. Of course, there were a few challenges along the way, but we came here fully aware of what to expect, so nothing really caught us by surprise. What impressed me most was the effort the resort has made for its guests, it almost feels as if they built the hotel right on top of the ocean. Because of that, I find it a bit unfair to focus too much on minor inconveniences. The staff were consistently friendly, welcoming, and eager to help whenever...

"I was disappointed as this is advertised as a beach front hotel. Tjis is on the beach however it isn't accessible, and the seaweed was a big issue this season which isn't the hotel's fault but it did impact the stay and any time at the beach was unpleasant because of the piles and smell. My main complaint is the constant hustling done by staff. It starts as a guise to ask about your stay and turns into are you interested in membership. This happened daily and multiple times a day. Too much...

"We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!"

"I stayed in this hotel for 7 days. The room and setting were good and the customer service was excellent, they always answered my questions and helped me when I needed it, room service always answered right away and the food was in my room in minutes. They assisted with every question about recommendations and hotel amenities. There’s a couple things that I would like to highlight, a hold of $150 for each day of your stay is made on your card which was not disclosed anywhere before we...

"The rooms were clean and beautiful, the design was very Zen and comfortable, everything we needed was there and the staff were ready to help at a moments notice, the food was incredible, with so many options, and service so fast, the beach and sand was awesome although we were there in the seaweed season, the heated plunge pool in our balcony was wonderful, and the location was perfect"

"Beautiful place to be.. been on the middle of junge was beautiful!"