Search Palaces in Tulum

"The property was fantastic! Food was amazing. Rooms were cleans. Staff had great recommendations and were very nice!"

"Great and helpful staff! Enjoyed the pool a lot at the sunset "

"Amzing place and amazing service "

" everything was great from the food to the rooms, property & beach and location i wouldn’t change a thing"

"We were not aware that from 11am to 7pm that techno music would be pounding on the beach. It was not contained. When we were in our room for a mid-day relaxation break, it was very loud. Not the relaxing time we hoped for. It’s nice to be able to hear the ocean, especially when the waves are crashing. No such luck for 8 hours per day. "

"Towel for beach are not available. Bring them or buy. Coffee lovers should walk to the racket club 4 minute walk. "

"Everything was great"

"Clean and spacious room, beach front lounge area has amazing views and the staff is extremely friendly. "

"Maybe I should preface this by saying I don’t usually do resorts. But this stay made me realize I never want to again. The check in process was excruciatingly long. I was tired and jet lagged and asked repeatedly to just get to my room and they kept asking to sign me up for events for discounts. I just wanted to lay down. While I was there I was harassed when I was at the pool by staff about my room number and my last name. Then to confirm my room number and confirm my last name. I just told you. I then watched the staff members walk around the resort and not ask anyone else for that information. I saw them later and asked them why I was asked and they said they asked everyone. I didn’t see that at all. Bartenders were great. Maids a turndown service was great. So many rules, maybe if you don’t plan on leaving the resort this would be a good stay. I left every night to explore and getting in and out is such a pain. Checking out is a pain. You need a ticket to give to a cab driver to prove you checked out. Just way too much. Again I’m not a resort kind of person. If you are maybe you’ll enjoy this one. It’s not for me. "