โรงแรมและที่พักในTulum

"La atención exelente la habitación buena y limpia solo por los utencilios de cocina no estaban en muy buenas condiciones."

"Breakfast was continental. Could order protein from the menu, which we did a couple times. We also had dinner one night and everyone’s meals were fantastic. An extra shout out of thanks to the front desk for assisting in finding us an “extra” private room to destress. And another shout out to all the staff, from security to cleaning. You made a beautiful stay spectacular. THANKS"

"Acter waiting an hour to check in, they took us to a dirty room. Then we were told it was 150 to park, then when we went to park, it changed to 175. The staff refused to help. After leaving because we had no other option with the car and our stuff, we tried to have expida contact them, the emailed and called with no response for a partial refund. Save your money and avoid. Worst experience we have ever had. "

"J’ai séjourné dans cet établissement pendant 4 nuits. Dans l’ensemble, mon expérience a été correcte. Le lit était confortable, ce qui a rendu mon séjour agréable sur ce point, on avait accès à un atv payant aussi ce qui était plus facile pour nos déplacements. Cependant, j’ai été déçue par l’état des toilettes. Il y avait des odeurs de canalisation assez fortes et persistantes, ce qui était vraiment dérangeant au quotidien. Malheureusement, malgré notre signalement, l’hôtel n’a pas fait...

"The pictures were taken a longtime ago. Kitchen was barely stocked with really low quality silverware and we had to keep washing because there were very few glasses. No TV in bedroom and not enough hot water to take a shower longer than 5 minutes"

"This was excellent value for Tulum. It’s listed as 5-star on Expedia, but I’d say it’s a very good 4-star stay and I would definitely rebook next time I’m in Tulum. Arrival was easy – an InDrive from the main strip cost around 100 MXN. The road in is a little rocky, but manageable. Check-in was quick with a coded entry system, though I was still personally greeted on arrival, which was a lovely touch. The room was spacious, clean and well equipped. The bed was exceptionally comfortable and I...

"The house and cenote is beautiful."

"The room was clean but overnight small bugs were all over the kitchen counter. It was disappointing to learn that there is no "free beach shuttle" as advertised in the amenities section. Administration said they would rectify the listing. Security people at the front desk were very informative about transportation options. We learned of newer cheaper options. External appearance and vegetation is very well kept. Common area cleaning staff were at work silently at 7:30am, the grounds looked...

"Great accommodations! Very relaxing! "

"Nice Roof swimming pool, jungle feeling, "

"Amazing stay at NaJ Boutique Hotel! The hotel is beautiful, peaceful, and perfectly located in Aldea Zama. The rooms are stylish, very clean, and comfortable. The staff were incredibly friendly and always ready to help with anything we needed. The pool area is a great place to relax after exploring Tulum. Everything about the stay felt easy and welcoming. I would definitely stay here again and highly recommend it to anyone visiting Tulum. 🌴✨"

"Amazing "

"Location is amazing. So nice to be a few steps from Jungle Cafe! Pool and beach have great set ups. Staff was friendly and room was clean. Kitchen had cooking necessities. Only complaints (and hate to complain about paradise, but if this means a lot to you) was that sick sick? What’s going on? Yeah does anyone at home now? OK you can either use your phone or my phone to call her yeah, that’s fine. Let me just take your."

"The front desk provided great service, very responsive and helpful! The property is very relaxed but pretty far off the beaten path. We did love having the roof top pools and bar, the manager there is the best."