คอนโดมิเนียม รีสอร์ตใน Tulum

"Lovely setting!"

"When I arrived the front desk lady just starred at me for a minute maybe 3 before having me go to the desk so she could check me in. I thought that was weird. I booked in Expedia so I received a few different perks. The catch to it all is you have to forecast the excursions. At least 24-48 hours in advance. When I arrived it was already late (6pm) there for I could go to dinner in the restaurant due to them being booked up. The people who booked the excursions for you were already gone. The free...

"I stayed in this hotel for 7 days. The room and setting were good and the customer service was excellent, they always answered my questions and helped me when I needed it, room service always answered right away and the food was in my room in minutes. They assisted with every question about recommendations and hotel amenities. There’s a couple things that I would like to highlight, a hold of $150 for each day of your stay is made on your card which was not disclosed anywhere before we...

"Beautiful hotel on the beach. Staffs were really nice and restaurant was amazing. One thing I enjoyed and was thoughtful, room came with beach bag, cover-up and botanical bug spray. Beds were also very comfortable."

"Our stay was amazing! We loved being right on the ocean, it was so relaxing. Guest services reached out to us to check in a couple of times and that made our trip even smoother, knowing they were there if we needed anything."

"The website and reviews are completely different then when I stayed there. The bedding, sheets, towels, robes, everything had stains on it. The building is really run down, structural damage, cracks in the walls. The bathroom shower is gross. It flooded water was running out the shower into where the toilet is. The beach is completely useless so many rocks no where to sit and relax. I cant tell you when the water has ever been changed in any of the pools they have. Especially the ones in the...

"This property is what it is. 3 star, not much else. I stayed with three other girls on a girls trip and left crying. The rooms are old, they have doors and locks that don’t work but more importantly they have ants and cockroaches. We had ants almost daily and a cockroach crawled across my chest. The first day we didn’t receive any cleaning services. The next days we had ants and they had to spray everyday until they moved us on our last night at 10:30 pm to a cockroach on me. They would not...

"Absolutely serene, peaceful little cabin… Such a wonderful experience."