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Hotel Cafe Plaza

3.0 star property
Travelers enjoy all-day dining at the hotel's restaurant before cooling off in the outdoor pool or exploring the arcade and game room

Choose dates to view prices

Hotel Cafe Plaza offers a lively atmosphere with its rooftop terrace and hair salon. Guests can enjoy meals at the restaurant, relax poolside, or challenge each other in the arcade. Free WiFi is standard in all rooms, and the concierge team is ready to enhance any stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is ฿823
฿823 total
5 Jun - 6 Jun
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 35000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 40000 per night.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 35000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 40000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have any lifts
There is no hot water on site
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does Hotel Cafe Plaza have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Cafe Plaza?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Cafe Plaza on 5 Jun 2026 start from ฿823, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Cafe Plaza pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of COP 35000 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Cafe Plaza?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Cafe Plaza?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Cafe Plaza?

Checkout is at 1 PM.

Does Hotel Cafe Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Cafe Plaza located?

Situated in Tulua, this hotel is within a 10-minute walk of Plaza Boyaca and Iglesia Franciscanos. Estadio Doce de Octubre is 0.8 mi (1.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.8

Cleanliness

7.4

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 37 out of 98 reviews
Rating 8 - Good. 25 out of 98 reviews
Rating 6 - Okay. 13 out of 98 reviews
Rating 4 - Poor. 8 out of 98 reviews
Rating 2 - Terrible. 15 out of 98 reviews

Reviews

Verified

10/10 Excellent

Shandarrick

Liked: Cleanliness, property conditions & facilities
I always love them!! They are so kind
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Erick

Liked: Staff & service
The staff at the hotel was great, and the overall comfort level was reasonable and expected for the accessible price. However, the Wi-Fi connection was a bit unreliable, and the hotel can be quite noisy due to the absence of windows in some rooms, which allows mosquitoes to enter. Additionally, it's important to note that the amenities, such as the pool and lounge area, are open to the public until 8 PM, which is when the center mall (where the hotel is located on the 4th and 5th floor) closes to the public. If you're looking for a stay with the basic needs, this hotel would be it.
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small town great place
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Christopher

Liked: Cleanliness, amenities
Helpful staff. Room bit noisy - close to reception. A bit difficult to find.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ERIKA

Excelen
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my home at Tulua, The staff is like my family. If I woke up late, either way they offer my the free beakfast.
Stayed 3 nights in Aug 2022
Verified

2/10 Terrible

Ken

Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches. Dirty sheets. Poor security/door locks. Do not recommend this place.
Stayed 1 night in May 2025
Verified

2/10 Terrible

JORGE

Disliked: Cleanliness, staff & service, property conditions & facilities
Mold everywhere, mousy odor, holes in the door where covered with paper and tape. Flies in the shower…. Many others things. It should not be at Expedia hotel list….. I also thing they charged me twice for the Room. I feel terrible embarrassed with my wife which was my travel mate…..
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Octavio

Disliked: Cleanliness, amenities, property conditions & facilities
Oportunidad de mejora en todos los aspectos. Bien ubicado merece una mejor administracion
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jorge Arturo

Liked: Cleanliness, staff & service, amenities
El personal del hotel es muy amable y atento; la habitación estaba bien y contaba con un escritorio que me permitió trabajar comodamente desde allí; lo unico a reprochar de mi estadía seria que la puerta del baño no cerraba facilmente (Se encontraba descolgada).
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Dirley

Liked: Cleanliness, staff & service, amenities
La habitacion estaba bien...
Stayed 1 night in Nov 2025
Verified

8/10 Good

Julio Cesar

Liked: Cleanliness, property conditions & facilities, room comfort
Falta un poco más de atención del personal cuando se requiere. Hay que esperar a que llegue alguien a atendernos
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

jorge manuel

Disliked: Property conditions & facilities, room comfort

Hotel en mal estado

El internet simplemente no funcionó , no había agua caliente , no enfriaba el clima y el televisor tampoco funcionaba
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locación descuidada, falta de mantenimiento en todas las áreas, personal de recepción poco amable, hay en el mismo edificio una iglesia cristiana y la bulla que generan es brutal desde las primeras horas de la mañana, es lo más parecido al infierno…
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Andrea

Liked: Staff & service
Wather heather.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

CARLOS

Liked: Cleanliness, staff & service, room comfort
Hotel bien ubicado, muy limpio, pero descuidado en cuanto a mantenimiento: las tomas eléctricas sueltas, por ejemplo, pueden causar accidentes.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

rommel

Disliked: Cleanliness
Es muy básico para lo que cuesta
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Edgar

No lo recomiendo

Ma. Atención desayuno lento, ruido de el aire acondicionado que no se ha dormir toco apagarlo y aguantar calor
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bien ubicado, pero los cuartos están muy viejos, el aire acondicionador botaba agua por todo lado, el agua de la dicha no era caliente, y los cuartos no son limpios.
Stayed 5 nights in May 2024
Verified

2/10 Terrible

Abraham

Pésima no había atención solo hicieron aseo un día de tres había ratas y por la noche cierran y no puedes salir por poco y pierdo mi salida al aeropuerto porque no había quien me abriera la puerta TOTAL NO ES RECOMENDABLE NO VAYAN
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Luis Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estadía

Hotel sencillo pero limpio y comodo
Stayed 1 night in Mar 2023
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities
La atención fue muy buena. La único malo es que en la página dice que tienen desayuno buffet, cuando no es así, sí incluye el desayuno más no es buffet.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been there for several times.. great location, amenities, professional staff. Incredible location.
Stayed 5 nights in Mar 2022
Verified

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUEN DESCANSO Y AMENO EN TULUA

ENTRE LO NORMAL TODO MUY BIEN
Stayed 1 night in Jan 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia. No recomiendo

Habitaciones muy pequeñas con un "mini" baño totalmente incómodo y ventanas inutilizables porque estaban los compresores del aire acondicionado de otras habitaciones, la pared que divide las habitaciones parece de cartón y pasan todos los ruidos y conversaciones ajenas. Muy mala atención de las recepcionistas, tienen una actitud displiscente y descortés; es rescatable la atención del personal de la terraza/piscina, quienes fueron amables. Mucha demora al momento de servir el desayuno. Aseo regular. Como no pudieron imprimir la factura prometieron enviarla por email y no lo hicieron. En general una mala experiencia por lo cual no recomiendo.
Stayed 2 nights in Jan 2022