6/10 พอใช้
Lori
26 ก.ค. 2025
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The ONLY positive was the wonderful associate on duty, Tyce!! She went above & beyond to make our stay tolerable.
*Common areas were HOT as hell
*Room was hot-turned air down to 69 w/no relief
*Furniture looked as if it had been left outside for months, terribly stained
*broken/unusable/stained toilet that was NEVER fixed
*keys continually quit working
*ice machine broken
I have much higher expectations for a Hilton property. Tyce did move me & my guests to 2 separate but side by side rooms that were adequately cool. First impressions of room made mw want to leave the property-smelled musty, stained furniture-heat….Luckily Tyce came to the rescue. 2nd room had broken toilet, that appeared to have been used(poop stains) and a wet towel laying next to base of it, the handle was clearly broken/unusable, furniture was also stained in these rooms, we asked for extra sheets to out on furniture to feel comfortable. Due to proximity of our appointments and lack of time we had no choice but to stay at this property. I was not impressed and not sure i will EVER trust Expedia to book a room again.
Lori
เข้าพัก 2 คืน, กรกฎาคม 2025
