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"Heavy language barrier when trying to check in, they control heat and give you a space heater incase you get cold. Room was hot for me and old window unit would not keep up"

"Was an OK place for a short stay at a good rate. "

"A relaxing, wonderful place to be. The wait staff is friendly and attentive, food was quickly served and delicious! Love this place. Thank you all for making it that much more special! "

"Way nicer than we expected!"

"ห้องเหม็นกลิ่นบุหรี่มาก ฮีสเตอร์ ห้อง 207 ปรับสุดยังไม่อุ่น temp outside 10 c"

"Came for a college tour with my son and stayed here and our experience at this location was great. Staff were friendly and welcoming. "

"Always good "

"Beautiful Hotel. "

"The room was clean and the room temperature good. There was noise above us at night from a child running around and people coming in late were noisy."

"Parking was easy and secure, room was clean, easy checkin"

"Would have given 5 stars but exp"

"Hidden gem! Clean room, comfortable bed, personable, efficient staff, excellent breakfast, and great shuttle service. I will certainly return."

"Clean andfriendly"

"Learned a lot from speaking with Sean and confirmed my thought that he created and nurtured a wonderful hotel. It shows! The rooms are great, facility welcoming and in just a beautiful location... can't ask for more."

"The staff was incredibly helpful and kind. The room could use some updating and a bit more cleaning, but it was good enough. I do wish the garbage compactor and kitchen sink were deodorized as the odor was a little strong. In the end, I would stay there again. "

"King room spacious with small kitchenette was clean"

"Convenient location, easy parking. Older facility but clean. Reasonable price"

"Great Location and Exceptional Service" My recent stay at the Randolph Hotel was a very good experience overall. As someone traveling through the Syracuse area, the location was unbeatable—situated right off the Thruway and only about a 10-minute drive from Syracuse Hancock International Airport (SYR)."