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"Nothing here was clean and none of the photos match the property. The pool was filthy with live bugs and no chlorine. The lounge chairs were unclean and moldy. The front desk is almost never there. Everything in the room was dated, musty, and smelled like decades old stale cigarette smoke."

"Just needed a place to sleep for a few nights while in the area. Room was clean enough."

"Wouldn't accept service animal (blood sugar alert). Had to find another hotel after driving five hours."

"The Surry in is a nice place to stay overnight on our trips from PA to Florida. Everything is older but clean and everything worked."

"Place is clean and just far enough off the highway to reduce any noise from the highway room was excellant and everything was clean and well pt together the only issue is one of the two elevators is down for repair hopefully will be repaired before we return in a couple of weeks"

"If you are looking for a reasonable priced No frills stay in a clean room This is the place for you"

"Great staff! Breakfast was good 👍"

"Nice place for an overnight if you are traveling the Blue Ridge Parkway. Super clean and a great staff."

"Nicole was great greeting me and providing information. The breakfast was excellent. I rated good on the room due to there being a slight odor. Not sure if from smoking. The beds, however, were as comfortable as a much more expensive hotel. I had a great night sleep and that was most important."

"Location was good. Condition of basin (no light over mirror; they fixed that) NO SHOWER CURTAIN so water all over floor. Bad …"

"The staff and room were amazing and very accommodating. Recommend this property 10/10"

"The only issue I had was a loud group of people outside, but that was our of the hotels control. A nice stay."

"We got in very late and we got checked in. The place was very old & dirty. There were dead bugs laying around. The bedspread had cigarette holes in them. We looked for bed bugs but thankfully didn't find any. It smelled like marajuana had been smoked in there or under us and the dead bolt on the door was cut out so it didn't lock. We were desperate so we stayed but if we had of had another place close we would have definitely left. I'm sure it wouldn't meet sanitation codes if checked. We...

"Location"

"Beautiful remote place in nature."

"Great time"

"There is no Quality in this Quality Inn. The pool has been "temporarily" closed since Sept. of 2025. Rug was very dirty. Breakfast was better at other places. Parking was nice it was right at the door. Too much late night traffic. Ice machine was broken had to walk to the next building to get ice Peeling paint in the bathroom. NO handicapped rooms available. Bedroom wall was scratched up, looks as if a dog did it."

"Super nice staff. The hotel is old and in need of renovation to keep up with what you’d expect from a Holiday Inn Express (or their competition.) But that’s ok for a night or two. Really no complaints. It gets the job done and doesn’t smell bad. The rooms are just beat up, it’s old and dark as compared to other $150/night places."

"The rooms & bathroom were a very comfortable size. I noticed a little bit of mold on top of the shower area on the ceiling"