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Reviews of Majestic Hotel

4 out of 5
Majestic Hotel
Lower Branch Road, Tramore

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 89 reviews" "
Rating 8 - Good. 28 out of 89 reviews" "
Rating 6 - Okay. 7 out of 89 reviews" "
Rating 4 - Poor. 5 out of 89 reviews" "
Rating 2 - Terrible. 1 out of 89 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

John

Stayed 1 night in Feb 2024

10/10 Excellent

Colin

Stayed 6 nights in Dec 2023

8/10 Good

Mubarak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself and my wife love this hotel, definitely the best in Waterford, nice comfortable bedrooms, lovely sea views, and excellent breakfasts.
Stayed 2 nights in Dec 2023

4/10 Poor

Marc

Travelled with family
Standards are plummeting
I’ve had many previous stays at the Majestic. Sadly, this will be my last. We were advised at check-in that there would be a Christmas party with a live band playing until 1am. Incredibly myself & my young children were given a room on the first floor, proximate to the ballroom. Thus we didn’t get to sleep until the festivities ended. My request to switch to a higher floor was denied. We also thought that the room wasn’t pristine, there were stains on the bed runner and a hairband from a previous guest left under the bed. At 3am the fire alarm sounded; the guy on reception was gruff & unhelpful when we rang. This alarm continued for 10 mins. No apology was offered at checkout, we had to raise the issue. We hadn’t hot water in the morning, reception disputed this rather than investigating. Really indifferent response to our problematic stay. Not the hotel it used to be
Stayed 1 night in Dec 2023
Response from The General Manager on 20 Dec 2023
Hi Marc, I am really sorry to here that you did not enjoy your stay with us this time, especially being a regular guest here. I really do apologise for the loud noises that you had to experience during the night. With regards to your request to move to a higher floor as the Christmas party music was loud, this should have been facilitated for you. I also really apologise for the lack of empathy received on check out - this should have been dealt with in a more understanding and explanatory way. The Majestic Hotel's team works hard to maintain high standards across all areas of the hotel and we are very disappointed that you did not experience that with us this time. However, I really do hope that if you do decide to return and stay with us that you have a great experience, like the times before. Thank you for your feedback, which has been taken on board, and again our apologies about this experience. All the best,Laura General Manager

8/10 Good

OLUREMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and perfect eco friendly hotel. They reduced the use of plastic in the rooms even the table water they served. Though rooms are small
Stayed 2 nights in Nov 2023

10/10 Excellent

Yasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very good stay. Great location with nice views, comfortable and clean rooms, friendly staff, very nice breakfast, and on premises bar open late.
Stayed 1 night in Nov 2023

8/10 Good

Pat

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Surprisingly good, especially considering the reasonable cost. Would happily stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Drashti

Travelled with family
My stay at Majestic was really really good. Excellent service, good breakfast and great location.
Stayed 1 night in Oct 2023

8/10 Good

Ron

Liked: Staff & service
The room had a smell. Hotel is very old but adequate. Carrying luggage up stairs was not ideal.
Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Stayed 1 night in Sep 2023

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely sea view room. Easy checking.
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joan
Lovely place very friendly nice location
Stayed 1 night in Oct 2023
Response from Reception on 9 Oct 2023
Hello Joan,Thank you very much for your lovely review.We are delighted you enjoyed your stay and find our hotel well located and welcoming.Hopefully we see you soon again !Best regards,

4/10 Poor

Deirdre

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Reception on 11 Sep 2023
Hello Deirdre,Thank you for your review.If there is anything you would like to share that may help us improve your stay, we would be happy to hear from you.Kind regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Just a fine place to stay. Nothing special, but not too bad.
Stayed 1 night in Aug 2023
Response from Reception on 5 Sep 2023
Hello,Thank you for your review.We are glad you had a good stay with us and if there is some further feedback you would like to share with us we would be happy to hear from you.We hope to see you again.Best regards,

10/10 Excellent

Cliona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay The family room was great with bunk beds in a separate room. Staff were really nice and very helpful
Stayed 1 night in Aug 2023
Response from Reception on 5 Sep 2023
Hello Cliona,Thank you very much for your feedback. We do appreciate it.We are glad you had a great stay with us and hopefully we can see you again. You can contact us asking for the same room if you liked it and return !Best regards,

10/10 Excellent

Tina

Stayed 3 nights in Aug 2023
Response from Reception on 5 Sep 2023
Hello Tina,Thank you very much for your feedback. We do appreciate it.We are glad you had a great stay with us and hopefully we can welcome you back again.Best regards,

10/10 Excellent

Gloria

Stayed 1 night in Aug 2023
Response from Reception on 5 Sep 2023
Hello Gloria,Thank you very much for your feedback. We do appreciate it.We are glad you had a great stay with us and hopefully we can welcome you back again.Best regards,

4/10 Poor

Valerie

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Disappointing
Sadly, we were not so satisfied with the cleanliness of our room so decided to stay somewhere else after being there for 10 minutes. The room amenities and bedding seemed run down and there was a not fresh smell in the hallway and the family room that we had reserved. The location was lovely. We called to talk with a manager and they did not return our calls.
Stayed 2 nights in Jul 2023
Response from Laura on 9 Aug 2023
Hi Valerie, I am very sorry to hear about this and I am shocked that you left after being here for 10 minutes. There was perhaps an alternative room we could have given you or sorted some of your issues. I can assure you the room amenities and bedding and hotel facilities are not run down, and actually extensive renovations have occurred continuously over the last number of years. I am the manager, and this is the first I am hearing of this. So, my apologies about not returning your calls. I am on site most of the time and could have sorted this for you. Most of all, my apologies for you not being able to enjoy your stay with us. All the best,Laura

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family run hotel.
Nice family run hotel. Friendly staff and very convenient to the beach.
Stayed 2 nights in Aug 2023
Response from Laura on 9 Aug 2023
Hi Jonathan, We are so glad you enjoyed your stay with us and we hope to welcome you back again sometime soon.All the best, Laura

10/10 Excellent

Joshua

Stayed 1 night in Jul 2023
Response from Reception on 5 Sep 2023
Hello Joshua,Thank you very much for your feedback. We do appreciate it.We are glad you had a great stay with us and hopefully we can welcome you back again.Best regards,

8/10 Good

Aiveen

Stayed 2 nights in Jul 2023
Response from Reception on 5 Sep 2023
Hello Aiveen,Thank you very much for your feedback. We do appreciate it.We are glad you had a great stay with us and hopefully we can see you again.Best regards,

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot to stay
Stayed here on our first night in Ireland. Had a great visit. Plenty of parking across the street. Nice hotel, very clean. We stayed in a family room and it was spacious enough with good bathroom facilities. The breakfast at the hotel was very good and the staff was very welcoming. The hotel is right near restaurants and a grocery store. Nice view of the sea when it's clear.
Stayed 1 night in Jul 2023
Response from Laura on 9 Aug 2023
Hi Christine, Thank you for taking the time to share your positive experience with us. We are so glad you enjoyed your trip to the Majestic Hotel and also to Tramore. We look forward to maybe one day welcoming you back.Kind regards, Laura

10/10 Excellent

Anne

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Reception on 5 Sep 2023
Hello Anne,Thank you very much for your feedback. We do appreciate it.We are glad you had a great stay with us and hopefully we can see you again.Best regards,

10/10 Excellent

Caswell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ann is a star
Amazing location,plenty of parking. Beautiful views from room and at breakfast. Huge thankyou to Ann on front desk who went above and beyond to make our busy family trip, a restful holiday
Stayed 3 nights in Jul 2023
Response from Laura on 9 Aug 2023
Hi Caswell, We are delighted that you enjoyed your stay and that our wonderful staff could make your stay more enjoyable.Thank you for staying with us.All the best,Laura

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing 2 night stay.
Stayed 1 night in Jul 2023
Response from Reception on 5 Sep 2023
Hello Christina,Thank you very much for your feedback. We do appreciate it.We are glad you had a great stay with us and hopefully we can see you again.Best regards,

10/10 Excellent

Teresa

Stayed 1 night in Jul 2023

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Jason T.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Near the beach
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Couples break away
The hotel itself is very nice, very clean and good location to beach and amusement park.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Great hotel with lovely views of the sea. Very happy with our stay and will 100% be coming back!
Stayed 1 night in May 2023

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness
The rooms were adequate, bed comfortable and we had a great sea view with a balcony. You couldn’t easily sit on the balcony as no chairs were provided and it was very small and overlooked. The restaurant was very pretty with huge windows making it lovely and light. The room entry cards were very annoying as they would stop working everyday even though we made sure to keep them away from our phones. The hotel is very convenient fir walking anywhere in Tramore.
Stayed 6 nights in May 2023

10/10 Excellent

Valerie

Stayed 4 nights in May 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Natalia

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Elaine

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice hotel breakfast was lovely lovely view from the room. Not enough staff working in the bar 2 people working waiting ages for food couldn get a second drink no staff members to be seen.
Stayed 3 nights in Apr 2023

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Miroslava

Travelled with family
Liked: Staff & service, room comfort
Very good just room was very hot
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

marie

Stayed 1 night in Mar 2023

2/10 Terrible

Eric

Stayed 1 night in Mar 2023

10/10 Excellent

John

Stayed 1 night in Mar 2023

8/10 Good

Gerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Very pleasant all round..
Stayed 1 night in Feb 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Eithne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay at the Majestic Hotel
We stayed the first weekend in February. The room was clean and comfortable and quiet. The breakfast was self service with plenty of hot food. The restaurant was not open for evening dinner, but I think that is just a seasonal thing. Overall a very lovely stay!
Stayed 2 nights in Feb 2023

10/10 Excellent

Marie

Stayed 2 nights in Feb 2023

10/10 Excellent

Suzie

Stayed 1 night in Feb 2023

6/10 Okay

Niall

Liked: Cleanliness
excellent location, cosy old hotel.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Had an amazing time jn the Majestic hotel tramore with my family. I love the hotel.. it is abperfect location and very clean and staff were lovely... I really think every room should have an mini fridge especially with families who has small kids for there food etc and to keep there food cold... other than that it was perfect
Stayed 2 nights in Jul 2022