Search Hotels Near Trades Union Congress Building, London

"Great location but that’s about it. Dirty towels, extremely small room, sink backed up, one roll of toilet paper, AC not working. Wouldn’t recommend staying. Ended up booking a new property the same day we arrived and eating the cost of both hotels to get out of there."

"Outstanding 5 star hotel "

"Excellent location to the Savoy theatre. Excellent restaurant Helpful friendly staff."

"The staff were lovely espesialy SAAD who was exellant went out of his way help couldn’t thank him enough"

"Booked a last minute stay to celebrate our wedding anniversary. No provisions or offers given to celebrate our special day, not even a 'happy anniversary' comment! Room was not clean...hair in shower area and plughole, dust on table/TV. Breakfast was a smaller selection than expected. Omlettes, eggs Benedict, etc. are normaally available in buffet breakfast but these were chargeable extras! Fried eggs in the buffet were cold. Tables were not cleared of dishes quickly which meant we had to move our used dushes to a neighbouring table. A very disappointing breakfast experience, which was charged on top of our booking....totally unacceptable. Spa area was also extremely disappointing. Only when we enquired about timing for the spa were we informed of the refurbishment taking place. Only the pool was available on a booking system. No jacuzzi, steam room or sauna. I've never been to a hotel where they book you in advance to use the pool and only for approx. 30mins use! When in the pool one wall was covered in tarpaulin for work on the other side....noisey and dusty works going on. Corners of the tarpaulin were torn to show large holes which allowed a lot of cold air towards the pool. There were no treatments available until after check out time! The only positive was the car park and the excellent service from Tino and tge team. Car park area is small but well managed. Location was good but this was an overall very disappointing experience. "

"Beautiful luxury hotel with amazing location and spacious rooms. Very nice staff ."

"This is an amazing property and so close to everything. The breakfast buffet is fantastic. The staff were very helpful and made our daughter feel special on her birthday. Would have loved for there to be a fridge and iron in the room. Apparently thrives in hotel rooms aren’t a thing here. But apart from that happy to recommend this hotel!"

"Clean and comfortable room (though small and oddly shaped) in a great central location in walking distance of many sights in London."

"Brilliant location, just round the corner from Tottenham Court Road tube station. Friendly and helpful staff, warm welcome at check in. Small room but totally fine for my purpose for a one night stay going out in London. Would visit again."