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Hotel Grand Chancellor Townsville

4.5 star property
Luxury hotel near Magnetic Island Ferry Terminal
VIP Access

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Grand Chancellor Townsville

In-room safe, desk, laptop workspace, blackout curtains
Aerial view
Daily buffet breakfast (AUD 29 per person)
Lobby
Shower, free toiletries, hair dryer, towels
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is ฿3,432
Price available on 31/5/2024

Most relevant reviews

ExperimentalCarousel

12/10 Okay

sanjay
Dec 28, 2023
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Room options

View all photos for Standard Twin

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin

9.3/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

In-room safe, desk, laptop workspace, blackout curtains

Standard King

9.3/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, blackout curtains

Executive Suite

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

In-room safe, desk, laptop workspace, blackout curtains

Executive King

9.6/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Fridge

Apartment, 1 Bedroom

9.6/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Frequently asked questions

Does Hotel Grand Chancellor Townsville have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Grand Chancellor Townsville?

As of 21 May 2024, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Townsville on 31 May 2024 start from ฿3,432.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Grand Chancellor Townsville pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Grand Chancellor Townsville?

Self-parking is available for AUD 15.00 per day.

What time is check-in at Hotel Grand Chancellor Townsville?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM.

What time is check-out at Hotel Grand Chancellor Townsville?

Checkout is at 11 AM. Late checkout is available for AUD 30 (subject to availability).

Where is Hotel Grand Chancellor Townsville located?

Located in the heart of Townsville, this hotel is within a 15-minute walk of Perc Tucker Regional Gallery and Magnetic Island Ferry Terminal. Maritime Museum of Townsville and Museum of Tropical Queensland are also within 10 minutes. Townsville Station is 19 minutes by foot.

Hotel Grand Chancellor Townsville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 449 out of 966 reviews" "
Rating 8 - Good. 363 out of 966 reviews" "
Rating 6 - Okay. 98 out of 966 reviews" "
Rating 4 - Poor. 35 out of 966 reviews" "
Rating 2 - Terrible. 21 out of 966 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great little overnight stay with my babies
Stayed 1 night in Apr 2024

10/10 Excellent

Skye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and great location.
Stayed 1 night in Apr 2024

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel, clean and polite service. Great view from the top floor pool area.
Stayed 1 night in Mar 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good central location. Parking is limited.
Stayed 2 nights in Mar 2024

10/10 Excellent

Haylee

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service from receptionists, we called to let them know we may be late to check in but they assisted and were well mannered on phone & in person. Thank you team for that & being welcoming at the front desk upon arrival & checkout. Excellent service from one of the Kenyan ladies who worked graveyard shift Friday 08/03/24 11pm - Saturday 09/03/2024 7am-8am she was very kind, helpful & a hard worker even though it was very cold & windy upstairs by pool area. When I called reception to assist with our tv asthe Netflix account was saying “unable to connect to wifi”. A staff member had this fixed for us while we went out to get some food. Thank you! Room looks exactly as it does as per advertised, very clean, beautiful views from our balcony/room as we were located on the 11th floor. Our view was of castle hill & at night time early morning the view was breath taking. Pool was amazing! Beautiful to swim in, view from the 20th floor (where pool is located) also stunning! Only thing I’d say could use improvement will have to be “the hotel underground car parking”. If they can invest in a direct lift from car park to reception/ rooms, that’ll be perfect! I’d say it’ll be more safer for everyone especially those with kids/a family & a lot easier when unpacking/packing the car. Apart from that everything was great, will definitely book our next stay here whenever we’re back in Townsville & will have to try the breakfast buffet too. Overall rating 10/10 🙌👌
Stayed 2 nights in Mar 2024

6/10 Okay

Kylie

Stayed 1 night in Feb 2024

8/10 Good

Yoshihiro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough
Stayed 1 night in Feb 2024

2/10 Terrible

Jacinta

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My partner, daughter and I stayed in your hotel last night in room 1905 and we were not satisfied with the condition of the room or your hotel. After not having power for 3 nights we though we would have a stay at a hotel and choose the HGC as it was classed as a 4 star hotel and was at the centre of everything, where we could come and relax and cool down for the day. We couldn't have been much further from the truth, the room was dirty, windows not cleaned, slippers mouldy, dampness in the bathroom and no pool to cool down as it was under repair, that part I completely understand as these things happen but there was no mention of this on your website or even when we checked in, giving us the chance to go else where that did have an operational pool and the chance to cool down in another pool. So we though we would go and cool down in the room, well that was another mistake, as the AC in the room was not cooling, we though maybe the heat coming through the windows, so we closed the curtains and went for dinner, only to come back to still a warm room. We called the front desk who came and looked at the AC and instead gave us a fan to cool us down. Unfortunately to pay the price we did to sleep in a warm room when we could have done that at home was not the experience nor the lack of sleep that I expected.
Stayed 1 night in Jan 2024

10/10 Excellent

Hamish

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Tara

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Good location and the buffet breakfast was good. Rooms need maintance done, carpet had holes in it, room had not been cleaned well, hotel smelt musty including our room so we had to sleep with the balcony door open (not ideal in Summer), I can’t even describe the state of the shower (wasn’t dirty as such but just very run down). It really wasn’t like in the photos and was very disappointing. If we were staying more than 1 night I would’ve found somewhere else to stay.
Stayed 1 night in Jan 2024